I have never taken the time to write a bad review, but Cal.net's customer support warrants one. They give no power to their support line workers. They are only able to instruct you to reboot your router. And they are unable to transfer you to anyone who can actually help out. I've had to call 15 ...
Very lazy workers. My son literally dug his own ditch because the technician couldn't be bothered. I had the same experience. Terrible customer service.
Not sure where all these people are getting bad customer service. However, I realize that people don't just drop everything they are doing in order to help me ASAP. I got the help I needed in a timely manner and it wasn't just "turn your router off and on". My tech was able to tell what was causing ...
Definitely a great service! My family and I are so happy to have it. Edgar was really nice and helpful. I highly recommend this to anyone who needs fast reliable service.
5 star so far. Had service installed Aug 15th. Good connection and faster & less cost than the Verizon cantenna we had, luckily had a node in eye sight. No data caps. Installer knew his stuff and had me up & running in a couple of hours.
I want to give a big thank you to Pamela. She was awesome in walking me through to reconnect my WIFI on my home TV. I can now view my NETFLIX programs. I was very frustrated at first, but she was able to calm me down and gave me step by step directions on how to reconnect my WIFI to my TV.
Pame...
We live in Shingle Springs and have used AT&T, Comcast, and now Cal.net. Cal.net is the most reliable and amazing service I have had. During the lockdown, we were using zoom on two computers, and with two kindles for the kids. We also have smart devices and a smart thermostat. We had one outage,...
I called for service in the afternoon and they were here the next morning hooking up our service! The tech was extremely polite, made sure we understood everything, and answered all our questions. We received a call a couple days later to make sure all was well. They have exemplary customer servic...
Worst provider you can possibly get, ping averages 150-50000. Fifty thousand, thats not a typo. We have one of the highest end routers and still, horrible performance. The customer support only knows how to say "try restarting your router." Not to mention the fact that its so overpriced for the litt...
Worked with Richard in sales and Chase on the install. Both were highly customer focused and professional. I would definitely recommend Cal.net. Thanks guys!