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3.9/ 5

Based on 10 reviews

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Based on 10 reviews on Trustburn

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Anays Mestre
Reviews 1

I recently started using a new communication platform, and so far, it has been a game-changer for my business. It has made customer communication much more efficient and streamlined. I'm impressed with the features and functionality it offers. Highly recommended!

Catherine Otis
Reviews 1

I recently had the opportunity to work with CallText and I must say, I am thoroughly impressed. Their team was professional, efficient, and delivered exceptional results. The level of expertise they demonstrated throughout the entire process was truly remarkable. I highly recommend CallText for all your business communication needs.

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About CallText

CallText is next generation live chat solution with smart auto responding for ecommerce websites. Smart live chat revolutionizes online customer service because shoppers can contact directly with the seller with a simple link.

To enable online merchants selling products to answer inquiries about items displayed on their ecommerce site, CallText developed a smart live chat specifically made for ecommerce owners to respond to customer inquires automatically in realtime.

In the past, communication channels centered around telephone calls and email exchanges. However, all these channels are proving themselves to be less effective as it requires the shopper to wait for a response from busy ecommerce owners. This shift in attention to call, email, tweet or Facebook message the seller has discouraged many shoppers, especially those who are shopping with a sense of heavy urgency to buy yet can only interact with customer service via a phone call.