Call Genie

Call Genie is a home services company based in Dubai, UAE, that connects customers with professionals for various household needs through its website or app. It assists with tasks such as home repairs, plumbing fixes, water tank cleaning, home physiotherapy, and nursing or vaccination care provided at the customer's location. The business is located in City 4 Building, Al Garhoud, and can be contacted via WhatsApp, email, or its mobile app.

To get started, customers can browse services and prices without an account, but signing up is required to book. They can download the Call Genie app or visit the website to log in using mobile number + OTP verification, where no password is needed. Once logged in, users can add services to their cart and complete their booking.

The company offers a wide range of services including home healthcare like lab tests and IV therapy, handyman maintenance such as painting and AC cleaning, and spa services. Specific offerings include women's salon treatments like nail care and facial, as well as general cleaning options like furniture and deep cleaning. They also provide childcare services including babysitting and general childcare at home.

Some reviewers on the platform praise Ms. Thelma for her excellent service and explaination before starting treatments. Others highlight Sir Johny as an amazing therapist who was very professional and knew what was wrong with them. Additionally, Jenny is described as an outstanding professional therapist who provided excellent treatment with care and kindness.

The business operates in Dubai, UAE, with its address listed as City 4 Building, Al Garhoud. It serves customers in the UAE and provides services directly at their doorstep, ensuring convenience and accessibility for residents in the area.

Customers can contact Call Genie via WhatsApp at +971 507490342 or by email at [email protected]. The company also encourages users to download their app for easy booking and management of appointments and professional profiles.

The platform uses mobile number + OTP verification for account access, with the code sent via SMS or WhatsApp. Users can request the code again if needed, and the registered mobile number cannot be changed as it is linked to the account for verification purposes.

Users can update their account information, such as name, email, or gender, by going to the Profile tab on the app or selecting Profile from the account menu on the website. They can also add or update addresses by tapping Add New Address or Edit to update an existing one.

To delete an account, users can select Delete Account from the Settings menu on the app or from the account menu on the website. The account enters a 30-day grace period where logging in automatically cancels the deletion request, after which the account and data are permanently deleted.

Each mobile number can only be linked to one Call Genie account to keep bookings and payments in one place. Users can view their booking history by tapping the Bookings tab on the app or clicking My Bookings on the website.

The website states that Call Genie aims to provide a flawless and dependable service experience by eliminating uncertainty and saving time for clients. They prioritize customer comfort and convenience, ensuring expert service providers deliver exceptional care right at the customer's doorstep.

The company's website mentions that they started Call Genie because it might be difficult for Dubai residents to locate home service providers that can accommodate their demands. Their goal is to provide a seamless online booking experience for healthcare, home services, handyman, and maintenance solutions.

Call Genie offers a variety of home healthcare services including flu vaccines at home, nurse care, and doctor consultations. They also provide handyman services for leaks, clogs, and repairs, as well as water tank cleaning and home physiotherapy.

The official website of Call Genie is callgenie.ae.

Call Genie has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.