Login or sign up
For business
Average ratingGreat
4.3/ 5

Based on 66 reviews

561%
423%
38%
23%
16%
Ask AI

What reviewers say about Caffe Nero

Generated with AI from 66 reviews on Trustburn · updated yesterday

Customers generally describe the coffee as good and the staff as friendly and efficient, though some note that the food quality can be inconsistent and the prices are high.
What does Caffe Nero do?

Caffe Nero is a London-based coffee chain founded in 1997 that serves espresso, coffee, desserts, and food items like toasties in a cafe setting.

Are there any complaints about Caffe Nero?

The critical reviewers wrote that they experienced rude staff who were aggressive and asked customers to leave, and they also complained about difficulty finding a seat due to students occupying the tables.

What do people say about Caffe Nero outside Trustburn?

It is described as a London chain founded in 1997 by Gerry Ford, who expressed confidence in the brand's competitive position.

AI-generated from reviews on this page. Verify anything important with the company directly.

Simon
Reviews 1

Do not come Here if you like to sit down.
Fantastic to have dog friendly Neros here.... that was 9 months ago when it opened. Now it is impossible to get a seat because of students doing there homework. One would think that Neros would protect their image by keeping a few seats for regular customers and others who are not at university. Do not come Here if you like to sit down.

Michelle Theodory
Reviews 1

extremely rude staff, was asked to leave for not ordering anything within my first 5 minutes of sitting there due to waiting for my friend to join before ordering. He came back as my friend was about to arrive (5 minutes after the first threat) and told me very aggressively that I had to leave and wouldn t let me speak. I frequently visit this cafe, so this is very saddening.

Martin Coton
Reviews 1

It's a Caffe Nero. Sorry but if you seen one you've seen them all. This one opened in 2019 so it's nice and new when I wrote this.
Unfortunately the coffee in Caffe Nero really isn't the best, too bitter compared to the smooth roasts you can get at a privately owned coffee place.
Fix the coffee and you'll get 4 stars.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Caffe Nero

Address
3 neal street
Categories
Restaurants