Schlinmer does not work! 3 weeks without internet, telephone, TV. Cablex has NO INFO SYSTEM. Somewhere a status message or an SMS info or a letter that you are offline for days and weeks. Swisscom can not help either or does not want to. If the community has to turn off the water for me is oriented....
Disastrous customer service! We as a company had to wait 1 week until our telephone and internet lines were working again!
A week OFFLINE as a business customer is unacceptable! No payment terminal, no video surveillance, no FAX for order transmission and and and ... ...
ADDENDUM from 22.06.2018
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They rang the wrong place (they already had fiber optics) and just left. After 20min I noticed it and called immediately. Although they told me that normally 2 hours are included, they had suddenly no more time but another appointment.
Sunriseanschluss. Employee comes to unlock the line in the apartment. Whine from the start. The distributor in the basement is old. No plan available. This indicated that the connections and the apartment are written. Nothing for an hour. I have to get the electrician.
But I didn't leave it alone...
Cablex
Slowly
Expensive
Incompetent