I had a great experience using Computech IT Services Ltd. Their team was very professional and knowledgeable. They helped me with my CRM implementation and provided excellent support throughout the process. The system they designed for us is efficient and easy to use. I highly recommend their services.
Questions about Computech it services ltd
What is Computech it services ltd?
Business Manager Enterprise (BME) is an all-in-one business management system that combines CRM, ERP, MRP, sales, purchasing, inventory, projects, HR, service, document management, and multi-currency accounting into a single browser-based platform. The company was founded in 1990 by Garry Thompson to solve the problem of disjointed systems inhibiting business growth. It is designed for small businesses up to multinational enterprises seeking a unified, scalable solution at a lower cost than competing enterprise systems.
What licensing models does BME offer?
The company offers perpetual licensing as a distinct option, allowing customers to capitalise the software as a balance-sheet asset rather than carrying it as an operating expense. This model is highlighted as one of the few remaining options that many vendors no longer provide. Additionally, BME can be sold as an open solution, though it is predominantly sold as a closed solution.
What specific features does the BME platform include?
The platform includes integrated modules for project management, asset and service management, and advanced support options like toll-free telephone access with an 8-hour SLA. It also features a single common interface designed to keep users within two clicks of starting key processes like quotations and invoices. Customizable user interfaces and user-defined reports are built-in to help adapt the system across the business.
Where is the company located and what areas does it serve?
The company is headquartered in Saltash, Cornwall, at 2 Bridge Court, with a US presence in Orlando, Florida. They serve international markets, having achieved exceptional success particularly in the United States. Office hours are Monday to Friday, 9:00–17:30 local time, and they accept calls and emails from around the world.
How is pricing structured and what are the costs?
Pricing is based on concurrent connections rather than named users, meaning customers only pay for simultaneous access. The Standard plan costs £44.00 per concurrent user per month when billed yearly, while the Premium plan is £66.00 per concurrent user per month billed yearly. A flat rate of £995 is charged for the first live year of support regardless of user count.
How can a new customer get started or book a demo?
Customers can book a live demonstration online or by calling the sales team at +44 (0)333 335 5544. They can also send enquiries via email to sales@businessmanerp.com, including their company name, user count, and modules of interest. The company also provides a growing video library on YouTube for self-guided navigation.
What is the company's history and technical foundation?
The company claims to have over 25 years of award-winning business software development experience, combining this with MariaDB and modern web technologies. They state that their scalable architecture supports growth from smaller deployments to larger, high-availability enterprise environments. The platform is built on a single common interface to ensure fast adoption and lower support costs.
What do reviewers commonly praise about the service?
The system is described as user-friendly and easy to navigate, with a single common interface that reduces the time needed to start key processes. Reviewers frequently praise the team's professionalism, knowledge, and the efficiency of the CRM system in improving productivity. Some users also noted that the support team is responsive and helpful whenever questions arise.
What support and training options are available?
The company provides standard support via email with response times within 24 working hours. Advanced Support adds toll-free telephone access, while Premium Support includes an 8-hour SLA and dedicated engineers. A free test system is included with every purchase, allowing teams to train on test data before going live.
How does the system integrate with other software and what are the compatibility options?
BME can integrate with third-party software, including industry-standard accounting packages, provided there is access to the relevant APIs. The system is predominantly sold as a closed solution but can also be sold as an open solution. It can migrate users from the BME Client Server version to the BME Web version.
What customisation and development services are offered?
The company offers bespoke development services for FileMaker, web, and mobile apps, built to exact specifications. They also provide a free test system for as long as needed, allowing customers to prove out fundamental processes before going live. Customisation is available as an optional additional cost to meet specific business needs.
What are the key modules included in the Standard and Premium plans?
The platform includes integrated project management, asset and service management, and advanced accounting features at a reduced rate. It also offers QA, NCR, and comprehensive auditing capabilities. The system is designed to handle multi-currency accounting and reporting across all transactions from a shared database.
What are the key terms regarding pricing and support?
The company states that their pricing is honest and straightforward with no hidden fees, and they offer a flat 995 for the first live year of support. They also provide a free test system for as long as needed, allowing customers to train on test data before going live. The licensing is based on concurrent connections, not named users.
What is the company's background and recognition?
The company has been operating since 1990, founded by Garry Thompson to eliminate the complexity of disjointed systems. They have received a Queen's Award for exceptional success in international markets, particularly in the USA. The platform is built on a single common interface to ensure fast adoption and lower support costs.
What is the official website of Computech it services ltd?
The official website of Computech it services ltd is businessmancrm.com.
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💯 Computech IT Services Ltd has been a game-changer for my business. The CRM system they provided has significantly improved our efficiency and productivity. Their team was knowledgeable and provided excellent support throughout the process. I am extremely satisfied with their services and would highly recommend them to others. 👍
I recently used a CRM system from a company called businessmancrm.com. It was a good experience overall. The system is user-friendly and has all the features I needed. The customer support was also responsive and helpful whenever I had any questions. I would definitely consider using their services again.
I recently used a CRM system for my business and I must say it has been a great help. It has improved our productivity and streamlined our processes. The system is user-friendly and easy to navigate. The support team at businessmancrm.com has been prompt and helpful. I highly recommend their services to anyone in need of a reliable CRM solution.
I had a positive experience with Computech IT Services Ltd. The CRM system they developed for my business is reliable and user-friendly. The team was responsive to my needs and provided timely support whenever required. Overall, I am happy with their services and would recommend them to others.
👌 Computech IT Services Ltd exceeded my expectations. The CRM system they provided is top-notch. It has all the features I need to manage my business effectively. Their team was professional and knowledgeable, and they provided excellent support throughout the implementation process. I am extremely satisfied with their services. 💯
👍 I can't express how satisfied I am with Computech IT Services Ltd. The team went above and beyond to ensure that my CRM implementation was successful. Their expertise and dedication are commendable. I am extremely happy with the results and would highly recommend their services. 👏
The services provided by Computech IT Services Ltd were exceptional. From the initial consultation to the final implementation, they were professional and efficient. The CRM system they developed for us has greatly improved our business operations. I am very pleased with their work and would definitely choose them again.
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