Burr & Reid

1.6 · 31 reviews
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V
Vejo Vagula
Reviews 1
2020-09-15 12:17

Who would EVER give any collection agency a 4-5 St...

Who would EVER give any collection agency a 4-5 Star rating? Well anyone who's being collected from anyway!!! I tried calling them today to make my required monthly payment on an old disputed physician's bill (good luck trying to dispute any type of physician's billing)...and tried 4 times. 3 times ...

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Ryan Tichenor
Reviews 1
2020-08-25 14:39

Paid $1500 3 weeks ago for a hospital bill that wa...

Paid $1500 3 weeks ago for a hospital bill that was one day late and sent to collections. Received the letter from this company and paid in full that day. When I called 3 weeks later to ask for proof of payment I was told they don t send receipts. Once I explained that I d paid them $1500 and I need...

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Sravya Khasnavees
Reviews 1
2020-07-23 20:39

I was also faced with the endless loop of automate...

I was also faced with the endless loop of automated messages so I started typing in random extension #s. Ext 308 will get you Nancy. Ext 307 will get you Janice. I tried ext 323 and got in touch with a lady who was able to help me.

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Nicole Wood
Reviews 1
2020-06-14 09:07

I actually had good experience with these guys wit...

I actually had good experience with these guys with some medical debt but now I've been trying to call and pay off my small bill for over a week and I sit on hold for about 20 minutes and then it says "all representatives are busy right now" and hangs up on you! I will be VERY angry if they send my ...

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Mary Frost
Reviews 1
2020-06-13 03:08

Have called seven times so far. Trying to make a ...

Have called seven times so far. Trying to make a payment for my sister. My sister's account was inappropriately turned over by the Guthrie clinic in Corning, NY. I've been disconnected twice; and no one seems to answer during the day. To top it off the $30 ish dollars isn't even owed. She has M...

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Amie Redko
Reviews 1
2020-05-08 17:31

Also endless loop. I read a review that listed som...

Also endless loop. I read a review that listed some extensions. I tried the 323 suggestions and got a voicemail for "cindy". I left a message but will also try Nacny and whoever else is listed in the very helpful review with the extensions listed.
Ridiculous company. I clearly went to school for th...

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Eric Scofield
Reviews 1
2020-05-05 13:47

This company is a pain to get in touch with! I tri...

This company is a pain to get in touch with! I tried calling several times from my cell phone and got the continuous loop like others! The recording tells you to enter the extension, if you know it, or press 1 to continue. When I tried from a landline, I pressed one and finally got in touch with a l...

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Jim Wheeler
Reviews 1
2020-04-19 13:10

My mother in law had a medical bill at this place....

My mother in law had a medical bill at this place. She called. The person she spoke to was friendly, courteous, and very helpful. My mother in law was able to settle the debt in a way that made both parties happy. Kudos to Burr and Reid for their professionalism and helpfulness.

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jd 123
Reviews 1
2020-04-02 09:17

Awful company , I did not realize I had the debt a...

Awful company , I did not realize I had the debt and instead of making a phone call . They just put this on my credit. To make matters worse it was a medical bill , I paid with an FSA and was accepted at the time of payment kicked back weeks later . Still no phone call , just put it back on my credi...

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Dan Jay
Reviews 1
2020-03-21 18:40

This place is pretty bad, even for collections. Th...

This place is pretty bad, even for collections. They put my wife on a payment plan for medical debt (murica) that was less than the monthly interest, and then went ahead and turned that over to the sheriff's office while she was making regular payments.

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