Brook Personnel

3.1 · 15 reviews
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Jan Grentell
Reviews 1
2020-11-21 03:03

Never use these people. They lie, cheat, don't ret...

Never use these people. They lie, cheat, don't return money owing, don't answer phone calls, don't respond to emails, abuse their customers who they owe substantial amounts of money to, call them names and tell them to never ring again even though they owe them thousands of dollars. The owner, Rebec...

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Neill Collins
Reviews 1
2020-06-20 23:48

WARNING - DO NOT GO NEAR THIS AGENT. They act all ...

WARNING - DO NOT GO NEAR THIS AGENT. They act all innocent until the end of your agreement then they will steal almost a thousand dollars to get professionals in to clean the already spotless house. Then you ask for an itemised bill and before and after photos and they refuse to answer your calls an...

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Valerie Clarke
Reviews 1
2020-06-19 01:20

Realistically Rebecca, Melissa and Jade I found to...

Realistically Rebecca, Melissa and Jade I found to be Honest and helpful, they let me use my bond for cleaning and water. After hearing some horror stories from them with how some properties they manage have been looked after I wanted to make sure my landlord was happy and my future reference was go...

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Renae Heinz
Reviews 1
2020-04-24 05:03

I have just moved back into my home after having R...

I have just moved back into my home after having Rebecca's team manage the rental of this property for the past six years. I cannot recommend Exclusive Property Management Services highly enough! My home was returned to me spotless and with no visible evidence that it had been rented continuously fo...

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Jeljo c j
Reviews 1
2020-04-11 02:34

Exclusive property is okay to deal with. They make...

Exclusive property is okay to deal with. They make sure that tenants keep the place reasonably well. Property managers are friendly. Respond reasonably well to maintenance needs.
May not be punctual at times. when it comes to making appointment they may not turn up and never let you know. Invoicing...

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Julia Wallace
Reviews 1
2020-03-13 02:14

After being with Angela here for three years I tho...

After being with Angela here for three years I thought they were great.
They are until you have to move out. Then Angela disappears and you only get to talk to Rebecca.
She acts nice but is a complete sly agent. We had to break lease due to a sudden volatile family breakdown. My kids and I scrubbe...

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Sean Blazly
Reviews 1
2020-03-08 03:26

My partner and I rented a property with this real ...

My partner and I rented a property with this real estate for 3 years in Coomera.
We generally had a pleasant experience with Rebecca and the team until it came to the last 6 months of our lease before leaving the property when a new team member decided to join the team - Sally Sherman. The minute s...

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Lisa Agnew
Reviews 1
2020-02-13 07:34

I was a tenant in a property that Mel and the team...

I was a tenant in a property that Mel and the team managed and have to say they were the best property managers I have ever dealt with! Always responsive to emails and maintenance requests and great to deal with throughout the handover process both moving in and moving out. Thank you EPMS =) Lisa

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Alan Bradley
Reviews 1
2020-01-24 16:59

Rebecca & the team at Exclusive Property Managemen...

Rebecca & the team at Exclusive Property Management Services have managed my properties for the past 15 years and have done so professionally .
I would have no hesitation in recommending their services to anyone - property owners or tenants .
If tenants do the wrong thing , she will deal with them...

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