Broadband now

I used to rely on BroadbandNow for my 250 Mb/s plan, which worked fine for quite a while. Recently, however, my speed has plummeted to around 35 Mb/s. After spending a few hours on hold with their support team, I finally got through, only to receive some generic advice that didn’t fix the problem. It’s been a frustrating experience trying to get things back on track.

If I could rate Cox zero stars, I would! The near-daily outages are more than just an annoyance; they are a complete disruption to both our personal and professional lives. We keep throwing money at your service while also losing income due to these frequent drops, especially when working from home. How can you claim to be reliable when the opposite is true? I am just waiting for fiber to finally reach our neighborhood so I can cancel this nightmare. If my payments were as unreliable as your connection, I’d demand a refund too. Cox, explain yourself to your loyal customers and fix this mess!

BroadbandNow really delivered exceptional service. The technician went above and beyond by testing all my TVs, adjusting the telephone connections, and fine-tuning the satellite dish to ensure everything was working perfectly. I was especially impressed that he made an after-hours visit just to make sure I was completely satisfied with the installation. His dedication didn't go unnoticed, and I truly appreciated the effort. Thanks for the great support!

BroadbandNow has been a solid choice for my setup in Northwest Washington. I use the connection reliably for streaming Netflix and Amazon Prime without any issues.

Switching back to T-Mobile via BroadbandNow was one of the best decisions I’ve made. The technicians are incredibly patient and knowledgeable, providing excellent support on multiple occasions over just four days. The team at the Bayonne location is genuinely kind and wonderful to work with. The service has been flawless with no issues so far. I’m so satisfied that I’d easily give 100 stars if I could. Thank you for the continued support!

I used BroadbandNow until I finally switched to a different provider, and it was definitely a waste of money. The speeds were terrible, and the service wasn't much better. I strongly recommend choosing the other option; even though it might cost a bit more, it’s worth every penny and you won’t regret the switch.

BroadbandNow struggles with keeping older tech connected, which is frustrating for us. We constantly have to restart the router just to get our printer and Kindle back online, and it’s become a daily hassle. Even their customer service couldn’t help us get an iMac to connect reliably, though our newer phones and computers work fine. It seems like device age is the main issue, and it remains a consistent problem for us.

Billing headaches at BroadbandNow over the last two months. When the ACP benefit ended, my bill jumped to $70, which is too much for my budget since I downgraded my plan back in April. Just checked the bill due tomorrow and it’s still $70. However, a Cox representative walked me through the charges and explained the mid-month proration logic. I finally get why the amount is what it is, and after that call, I was really happy to have that clarity.

After four days of headaches, the BroadbandNow team finally turned things around. The technician who came to my home and the customer service rep I spoke with coordinated perfectly to get our Wi-Fi working. They identified the root cause that had eluded us since Friday and had me call support to tie up the loose ends. I stayed on standby while they handled their side of the troubleshooting, and the collaboration really paid off. It felt like the usual siloed approach where departments don’t care how their actions impact the whole process, but this time, patience and teamwork solved the problem.

The technician from BroadbandNow was incredibly patient and knowledgeable. He took the time to walk us through everything, never getting annoyed even when we fired off a bunch of random questions. You could tell he genuinely takes pride in his computer repair work, which made the whole experience much more reassuring.

As self-professed tech novices, we’ve been using T-Mobile Internet for a year and couldn’t be happier. Our last provider claimed they couldn’t trace the wiring in our high-rise, insisting we pay for a new line despite existing infrastructure. Since our building actually recommended them, we took a chance on T-Mobile and it was the right move. Setup was a breeze, and while we worried about weak signals for our bedroom Roku, the connection stabilized quickly with crystal-clear reception. We also had no issues with throttling during peak hours, likely because our hillside location is ideal for cell towers. Following the instruction to place the unit near a window has worked perfectly. Aside from an occasional 30-second hiccup, the service is rock-solid, and we haven’t experienced any outages like we did with our previous carrier. On top of that, the customer service team was knowledgeable, friendly, and even had a great sense of humor when dealing with us non-technical folks.

Spent more than two hours on hold with BroadbandNow, yet still never got to speak with a representative. The live chat option was just as frustrating, bouncing me between different queues for another hour without resolving anything. I simply want to downgrade my service, but after this ordeal, I’m ready to cancel everything.

Living in a remote area, I purchased a T-Mobile wireless internet service from the local store over a year ago and was assured it would work as advertised. For a long time, the signal was weak but functional. However, in recent weeks, the connection has become unusably slow, forcing me to tether my laptop to my iPhone just to get online. To make matters worse, I checked my address on the BroadbandNow website and found that T-Mobile is now admitting the service isn't even available at my location. It feels like I’ve been paying $50 a month for something that doesn't work. If this doesn't improve soon, I’m going to cancel my subscription.

Spectrum really turned things around for me. After a few headaches with recurring issues and quick fixes, I finally got some real help. The technician was incredibly knowledgeable and thorough, actually solving the root cause instead of just patching it up. They swapped out the splitters and the modem (my router had already been updated a week prior). The difference is night and day—my internet is faster than ever, hitting over 300 Mbps. Big thanks to the team for getting it sorted!

As an outdoor writer who also creates content on TikTok, I needed reliable internet for my off-grid cabin in the Daniel Boone National Forest, which is quite remote. BroadbandNow managed to send an installer all the way out there, even if it took two attempts. The technician was fantastic and handled the installation of the satellite dish with great patience, recognizing that rural customers can sometimes be a bit of a challenge. I currently use Viasat’s Unleashed plan here, in addition to connections for my business and city home. While the plan advertises 100 Mbps, I’m actually seeing speeds closer to 20-30 Mbps. There is some lag, which makes sense given the satellite is over 22,000 miles away, but it’s manageable. To maximize coverage across the large property, I added a long-range wireless router. So far, the service has been problem-free, and I’d recommend it to others in rural areas who need a solid backup or primary connection while living off the grid.

Communication from BroadbandNow is lacking. My service has been frustratingly unstable; I’m getting dropped words on TV broadcasts and choppy internet, making it hard to enjoy my time at home. The cost feels excessive for what I’m getting, especially with fewer appealing channels than before and the removal of shows I used to enjoy. When I decided to cancel mid-month, they refused to prorate the bill, so I paid for the full month despite losing service early. I’m finding Spectrum less and less appealing.

I’ve relied on BroadbandNow for computer repair services since 1981, back when cable TV first arrived in my city. Over the decades, I’ve never had a single issue with their work, and the customer support team has always been both professional and friendly. The technicians and repairmen who visit my home are truly top-notch. I recently received a new Wi-Fi router, and the IT specialist who installed it was extremely knowledgeable and efficient. The connection is fast and secure. Kudos to BroadbandNow and its staff for their excellent service.

The technicians at BroadbandNow were incredibly helpful. They handled my issue with great patience and treated me with genuine respect and courtesy.

I previously posted a negative review, but my recent experience with Hughesnet was a welcome change. The technician genuinely went above and beyond his duties to assist me. I really appreciate the extra effort he put in.

Living in a semi-rural spot without overhead cables, I used to be stuck with slow DSL or line-of-sight options, maxing out at 90 Mbps. Switching to T-Mobile 5G Home Internet for my broadband needs has been a game-changer; I’m consistently hitting 100-200 Mbps. Sure, speeds dip to around 50 Mbps during evening peak hours, but it’s a minor issue. The installation was a breeze, customer support is adequate, and the $50/month auto-pay rate is actually cheaper than my old plan. Highly recommended for anyone in similar areas without better internet choices.

The technician at BroadbandNow really knew his stuff, especially when it came to our Home Life setups. He took the time to inspect all our gear and clearly explained how everything functioned. It was refreshing to work with such a smart and capable young professional.

Living in this area definitely pays off with BroadbandNow’s infrastructure. I just ran a speed test and hit 510 Mbps, which is a huge step up from my old ISP that rarely pushed past 100 Mbps. Since switching three months ago, I’ve been really happy with the T-Mobile internet service. It’s a solid setup, and I wish I had made the change sooner.

BroadbandNow has been a bit of a rollercoaster lately. While the service started off strong, the last couple of weeks have been frustrating with multiple daily outages. I’ve reached out to their support team, but the problem persists. They blamed their local towers and said engineers were notified, yet it feels like little is being done to fix it. It’s odd because other T-Mobile users in our area seem to have no issues, which makes their tower explanation seem off. It’s disappointing that such a promising start hasn’t translated into consistent service. Hopefully, BroadbandNow can get this sorted out soon.

BroadbandNow installed my dish in a location where the signal was blocked, and they refused to fix the issue.

BroadbandNow tech came to my place last week to handle the cable hookup. Since I was previously just streaming internet and watching YouTube, this was a bit of a change. The wiring in my building was a bit old-school, which made switching to HTML 1 a bit tricky, but the technician sorted it out perfectly. It took a little longer than usual, but he was polite, punctual, and clearly knew his stuff. Really appreciate the professional and respectful service from the Spectrum team.

After retiring, I switched to Spectrum from a different provider mainly to save $60 a month on my bill. While the price point was attractive, the trade-off seems evident. The 5G coverage is significantly weaker than what I experienced with my previous carrier, and overall signal reliability hasn't met my expectations. We used to have consistent service in our regular spots, but that has changed. We are sticking it out for now, hoping their network coverage improves over the next year.

Kudos to the staff member at the BroadbandNow location on 51st Street in Tulsa, OK. She handled my Wi-Fi service inquiry with impressive professionalism and speed. I expected a long wait, but she immediately greeted me at the entrance, resolved my concerns, and confirmed everything was sorted out. It is truly refreshing to see such dedicated care for customers.

BroadbandNow has solid customer support, but their internet connection leaves much to be desired. The service goes down at least once a month for no apparent reason. When I asked for an explanation, the tech team used confusing jargon that sounded like they were trying their best, but it was clear they didn't actually know what was going on. The lack of clear communication is really annoying, and the frequent outages point to some serious issues with their infrastructure.

I’ve been a loyal Spectrum customer for years and rarely faced any problems. After the recent outage, their team was incredibly fast to restore service. I assume they’re getting flooded with complaints right now, but when things go wrong, I really appreciate how smoothly and quickly they get everything back up and running. Thanks for the great support!

Living in Las Vegas, I jumped on T-Mobile’s home internet plan back in 2022, and it has been flawless ever since. As someone who constantly streams movies, YouTube, and plays online games, I’ve never noticed any lag or buffering. My speeds are consistently strong, averaging between 230-430 mbps down and 70-92 mbps up. While other local providers charge over $100 a month for similar performance, I’m only paying $25. It’s an incredible value that you really shouldn’t overlook.

After months of frustration with Spectrum’s reliability while working remotely, I was ready to quit. As someone who relies on stable internet for telehealth and constant video calls, that wasn’t an option. Just as I was dialing to cancel, a field technician arrived and completely turned things around. He didn’t just fix the line; he walked me through my usage data and explained how the connection actually works, a level of transparency I’d never experienced before. It’s rare to see such thorough, patient service. If you get this tech, you’re in good hands. Spectrum really has a gem in their ranks!

Living in Roswell, GA, I’ve been with Spectrum for over four years, and the experience has been consistently unreliable. Working from home makes the constant disconnections particularly frustrating; my connection drops dozens of times a day and frequently slows to a crawl. It feels like we’ve just accepted the annoyance as part of life. I’ve tried calling to complain a few times, but their solution is always the same: a quick remote test that shows everything is perfect, but only because it works fine for those few seconds while they are watching.

Living in Boston, I switched to T-Mobile’s 5G about a year ago. Things were smooth for a while, but recently, I’m hitting days with zero speed. It feels like they’ve overloaded the network without upgrading the infrastructure to match the demand. I’m actually losing service right now, which is why I’m writing this. On a brighter note, my old provider is trying hard to win me back with constant calls and paper offers. Between the T-Mobile outages and the persistent solicitations, I’m pretty annoyed. I might even drop my current cell carrier altogether.

I was impressed by the service from BroadbandNow when a technician visited my home to fix a cable TV problem. He didn’t just do the bare minimum; he really went the extra mile to ensure everything was working correctly. I appreciated how clearly he broke down the issue and explained the solution, showing real dedication to his work. It’s great to have someone so committed to getting the job done right.

Living with roommates in the US, we rely on our broadband for gaming, but the experience with BroadbandNow has been frustrating. We pay for 500 Mbps, yet we are frequently dropped and often see speeds drop below 100 Mbps. We’ve had to cut back on connected devices just to keep things running, but the instability was bad enough to prompt multiple calls to their customer service. While the support team is helpful, the overall service is poor. Between the unreliable connection and the lackluster speeds, I wouldn’t recommend COX.

Living in the Southwest, I’ve never encountered any significant problems with my Cox Communications service. I’d definitely recommend them to others in the region. My connection is consistently reliable, delivering 250+ Mbps download and 100+ Mbps upload speeds, which is more than enough for my daily usage needs.

I came across this broadband comparison website while searching for internet providers. The website was easy to use and provided me with all the necessary information. I was able to find a suitable plan quickly and effortlessly. The coverage maps feature helped me identify the available providers in my area. I'm happy with the service provided by Broadband Now.

BroadbandNow truly delivers! They were doing some internal repairs and painting in my room when they noticed the cable connection had paint on it, which was causing my internet issues. Since I was busy and hadn't called them yet, they actually took the initiative to schedule a maintenance visit specifically for my problem. It’s rare to find a company that notices those small details and fixes them without being asked. Incredible internet speeds combined with genuinely awesome customer service.

Had a fantastic experience with the team at the Cox location in Mesa, AZ. They were incredibly helpful with setting up my internet, TV, and home phone services, and even assisted me with two cell phones. The service I received was top-notch—they really took care of me. I’m truly happy to be a Cox Cable customer. Thanks for everything!

Living in the US, I’ve relied on BroadbandNow for my internet and TV needs, but recent performance has been a letdown. Last night, I experienced intermittent sound issues on the TV. The hardware has always felt a bit unreliable, but the remotes are particularly frustrating; they respond sluggishly, requiring a sustained press rather than a quick tap to register commands. I’ve already replaced them with new units, so the issue isn’t the device itself, though the batteries seem to drain much faster than they did with my previous provider. Today, both TV and internet connections are dropping in and out. A technician is scheduled to arrive in about three hours. Fortunately, my smartphone’s hotspot feature has saved the day, allowing me to cast content to the TV and stay connected online while I wait.

I have been using Broadband Now for a few months now, and I must say it has been a positive experience so far. The website is user-friendly and provides all the necessary information about broadband providers in my area. The coverage maps are accurate, and I was able to find a great plan that suited my needs. The speed and reliability of the internet connection have been excellent. Overall, I am satisfied with the service provided by Broadband Now.

Just a few days ago, I needed to set up home internet again and had the chance to work with a BroadbandNow technician who really made the process smooth. As someone who isn’t very tech-savvy, I appreciated how patiently he walked me through every step of the DIY setup. It was a genuinely pleasant experience. Big thanks to him—you’re a star, and your professionalism and dedication to customers definitely deserve recognition.

BroadbandNow really let me down. I’m dealing with constant dropouts—my connection goes down at least eight times a day. I’ve tried moving the router to every room, resetting it, and even unplugging it, but nothing sticks. My other ISP works perfectly fine, so this is definitely on their end.

I recently made the switch to Spectrum based on a promise of 600 Mbps download and 35 Mbps upload speeds, but my actual experience tells a different story. I’m consistently seeing download speeds drop below 400 Mbps, while my upload is crawling at just 5-10 Mbps. That upload speed is painfully slow. If they can’t get this resolved soon, I’ll be looking for another provider.

I was told I could get the Ultimate plan based on my address, but the rep for home installations only offered the Lite tier with a 100 GB cap for $55/month. That seemed steep since they wouldn’t give the $5 discount unless I handed over bank account access. The hardware arrived quickly and was installed within two days, but the speeds were inconsistent. I was getting 115/12 Mbps on one side of the house and 135/25 Mbps on the other, facing the sun and street. While the 5G service from BroadbandNow has been reliable so far, the data limits are a dealbreaker. $55 for just 100 GB or $105 for 200 GB feels like a rip-off compared to competitors. In this area of the city, I’m stuck between pricey DSL or fiber plans that tack on $149 installation fees or require renting modems, plus they hike prices after the first year. It really feels like a monopoly situation where the current offering isn't great value for the cost.

I’ve been with BroadbandNow for over two years and generally enjoy the service. However, I’m frustrated that I only recently gained access to the T-Mobile app for online bill payments. I’ve also had to pay a $10 fee every time I called customer support. My service was suspended due to a payment delay caused by a technical error on their end—they had the wrong email in their system. When I tried to pay the new total of $233.68 and asked for an adjustment since it was their fault, they refused. This is also the reason I couldn’t access the app earlier. Overall, I like the company and am happy with the internet speed, but the recent billing experience was disappointing. I plan to stay with T-Mobile Home Internet, but if these issues continue, I will pay off my balance and switch carriers.

I recently discovered that my router can’t handle the speeds I’ve been paying for over the past three years at BroadbandNow. They scheduled a technician to come out today, but he called an hour early to say he lacked the proper equipment and needed to reschedule. This feels like a repeat of the initial installation, which was delayed by a full month due to poor service management. Given that history, I’m not holding my breath for them to actually show up next week to fix what should have been done correctly in the first place.

I was impressed by the technician’s thorough approach. He took the time to walk us through every step and personally handled the setup of our new equipment. His demeanor was both kind and respectful. I will certainly request his assistance for all our future service needs at BroadbandNow in the US. Five stars!

BroadbandNow delivered exceptional service. The technician was friendly and professional. The speed is significantly faster than my previous provider. I highly recommend them, giving a solid 10/10.

Broadband Now is a reliable platform for comparing broadband providers. The website is easy to navigate and provides accurate information. I appreciate the coverage maps feature, which helps me find providers available in my area. The customer reviews also give valuable insights into the quality of service provided by different providers. I found a great broadband plan through this platform.

I’m really impressed with the team at BroadbandNow. They finally solved a recurring issue that other technicians had failed to fix. The technician took the time to walk me through the process so I actually understood what was happening. Great service!

Switching to T-Mobile was a relief after years of dealing with cable internet’s price hikes once promos ended. I was tired of the old-school hassle of calling to change or cancel service. Since my area lacks fiber, I used to rely on phone tethering. T-Mobile changed that. After just two months, the speed consistently matches or beats the old provider, and it has been rock solid ever since. While speeds fluctuate, I’m regularly getting over 100 Mbps down and 75 up. Plus, bundling with other T-Mobile offers keeps my monthly bill down to just $30.

BroadbandNow has been a headache lately. It worked perfectly for the first year, but recently the reliability has plummeted. For the past month or so, outages have been far more frequent than actual uptime. I was told the servers are located 4–5 hours away, which explains some of the lag, yet customer service insists there’s a tower less than a quarter-mile from our home. Despite the app showing a strong signal, my real-world speeds are dismal—usually hovering around 2.0 Mbps download and a painful 0.09 Mbps upload. This is becoming a critical issue for me since I work from home two days a week, and I simply cannot function without a stable connection.

Living in Rochester, NY, I was initially doubtful about switching to the T-Mobile 5G Home Internet provided by BroadbandNow. Although my Pixel 7 picks up excellent 5G signals (up to 1600 Mbps) around town, the connection at my house was inconsistent, particularly regarding upload speeds. Setup was simple; placing the router near an exterior wall in a bedroom corner yielded the best results. My download speeds now average 470–500 Mbps, occasionally breaking 600 Mbps, which is a significant upgrade from my old cable plan’s 360/12 Mbps. The cost savings are real, too—T-Mobile runs $40 a month (dropping to $30 with my mobile service discount) versus the $80 I paid elsewhere. I’ve hooked it up to my Eero mesh system via Ethernet as intended. However, I hit a few quirks: the Wi-Fi password wouldn’t accept spaces, which I’ve never encountered before, and while the Wi-Fi can be hidden, it can’t be fully disabled. There’s also no guest network option. One notable issue involves location-based services; when trying to stream my local PBS station, the website detected my IP as Syracuse rather than Rochester. T-Mobile support explained that dynamic IPs, common in mobile networks, cause this geo-location shift. The tech support rep was genuinely helpful in explaining the limitation, even if he couldn’t fix the IP issue, though the wait time during the call was lengthy. Also, the support number listed on their site routed directly to sales, which was a bit confusing.

Broadband Now has been a reliable source of information for me when it comes to broadband providers. The website is user-friendly, and the data provided is accurate. I appreciate the coverage maps as they help me determine which providers are available in my area. The customer reviews are also helpful in making a decision. Overall, it's a great platform for finding and comparing broadband options.

My appointment was scheduled for a 9 to 10 am window, but I ended up getting a quick call from a third party at 10:40 that cut off as soon as I answered. A voicemail followed, claiming the technician had already visited, knocked, and left because there was no answer. Despite being promised updates, I received no texts, alerts, or calls while they were supposedly en route. When I complained, customer support for BroadbandNow claimed there was nothing they could do because the unit numbers in their system matched mine. Since it’s an apartment complex where all units look identical, that explanation makes little sense. I have no ring camera footage of the tech at my door, which confirms they likely went to the wrong unit, yet the blame seems to fall on me. Now I’m stuck waiting two extra days just to get my internet activated. Spectacular service from Spectrum.

I recently made the switch to Spectrum for my internet service and ran into some hiccups with the initial setup. After the problems persisted, I decided to call customer support to cancel. The team was gracious enough to give us one final chance, so I agreed. A technician came out and started working right at the utility pole in the backyard, methodically checking and replacing connections as needed until he finished in the basement. He was incredibly competent, friendly, and efficient. Once the infrastructure was sorted, the internet started working perfectly, and we haven’t had a single issue since. I’m really impressed with the technician Spectrum sent our way!

BroadbandNow is the right move after my rough experience with T-Mobile 5G Home Internet. I only stuck with T-Mobile for six months before deciding to switch because their service was incredibly unreliable. The connection was constantly dropping, and constant buffering made streaming movies a real hassle. I’m glad I found a more stable alternative.

After eight months with my T-Mobile home internet, I can confidently say it’s a fantastic upgrade. The connection is incredibly fast, handling all our devices simultaneously without a single hiccup. It’s hard not to be thrilled when you get this level of quality and value. I’m so glad I finally cut ties with my old provider—they were notorious for nickel-and-diming me for years, and now they’re constantly trying to win me back. The math is simple: paying $30 instead of $85 a month is a no-brainer. As a loyal T-Mobile customer for over 23 years, I’ve never been more satisfied, and I have no plans to switch anytime soon.

I recently used a broadband comparison website to find the best provider for my area. The website was simple to use and provided accurate results. I was able to compare different plans without any hassle. It saved me time and helped me make an informed decision. I would recommend it to others looking for broadband options.

We’ve been using T-Mobile Home Internet for over seven months now. When the connection is stable, I can easily hit speeds over 100 Mbps. Lately, though, the performance has been all over the place. Even when the download speed looks okay, the latency is rough—ping spikes up to 700 ms or higher, and jitter can hit 200 ms. Average speeds usually sit between 20 and 50 Mbps, but they’ve dropped as low as 1 Mbps at times. If you have solid reception and don’t mind occasional fluctuations, it’s a decent option. However, if you game online regularly, I’d suggest looking elsewhere for a more reliable connection.

BroadbandNow is in the computer repair business, but that doesn't excuse Spectrum’s "Home Connectivity You Can Rely On" tagline. Their service has been far from reliable. The standard troubleshooting ritual—unplug, wait, and plug back in—is usually pointless, especially since I know the reps have already tried it by the time I speak to them. Since we have few other options, Spectrum seems content to keep charging high rates while offering little incentive to actually fix the issues.

After moving to Louisville, we lost our cable and Wi-Fi for four whole weeks, which was incredibly frustrating. Our first appointment with Spectrum didn’t go well because of some bad wiring, but when we called back, the technician completely turned things around. He was determined, didn’t give up, and really worked hard to get us back online. We are so grateful for his efforts in making our new home work for us. Thanks for being amazing!

I was thoroughly impressed by the technician I received from BroadbandNow this morning. He was polite and quickly pinpointed the issue. Not only did he fix the problem efficiently, but he was also incredibly helpful to both my wife and me.

After dealing with a reliable provider for 16 years, moving to Ohio has been a headache with Spectrum. Daily freezes, internet outages lasting all day, and when you finally call for credit, the Wi-Fi drops too. I’m fed up with this service and hope they are replaced soon.

BroadbandNow’s support team really stood out during my recent interaction. It was a breath of fresh air to be listened to and treated with such genuine care. I wanted to make sure their leadership recognizes how wonderful their staff is—especially the representative I spoke with. Great job maintaining such a helpful and friendly team!

My experience with the Spectrum technician was truly top-notch. He was polite, efficient, and clearly knew his stuff, diagnosing my Roku issue in just minutes. It is rare to find such competence and courtesy. Please pass along my gratitude to the team for their excellent service.

Living in a Spectrum monopoly zone really shows. Even though we have no other options, the service is frustrating. My plan includes the top-tier speed, but that doesn't help when the connection drops every two weeks or so. It’s made working from home nearly impossible. It feels like they can do whatever they want because customers have nowhere else to go.

BroadbandNow’s team in Kannapolis provided outstanding service. The staff was incredibly knowledgeable and courteous, quickly resolving my phone issue and clearing up all my questions. It was a great experience dealing with this computer repair provider.

I’m done with BroadbandNow. The constant connection drops have me ready to switch ISPs. I paid my bill on time, yet my internet kept flickering in and out, costing me more sleep than it’s worth. I’m not apologizing for this review—I’m just exhausted from the service failures.

BroadbandNow has been a massive disappointment. My connection is down most of the time, yet they are demanding a $200 fee just to let me cancel. The service is unreliable, the price is too high for what you get, and the customer support is terrible. It feels like I’m paying a premium for nothing at all.

BroadbandNow really exceeded my expectations with this visit. I called them for just a standard internet issue, but the technician went above and beyond to troubleshoot everything, including my TV and DVR. He was incredibly patient, friendly, and responsible, proving he is a truly skilled pro.

Living in Los Angeles, I know that internet performance can vary depending on your specific location. Our two-person household relies on the connection for streaming via Chrome TV and occasional laptop use, with no gaming demands. We’ve successfully streamed on multiple devices simultaneously without a hitch. I made the switch to T-Mobile a few months ago, attracted by their offer of $50 a month for the service. The required gateway is provided free, with that cost already bundled into the monthly fee. While speeds fluctuate—dropping to around 40 Mbps occasionally—I recently recorded a solid 236 Mbps on a weekday morning. Overall, I’m very happy with both the reliability and the price, and I’m definitely keeping the service.

I chose T-Mobile Home Internet primarily for the affordable rate, but the reliability has been a letdown. I’m finding it hard to get consistent speeds for daily tasks; the connection really only seems to perform well late at night. It’s frustrating when speed tests show zero even though the modem indicates a strong signal. I also use T-Mobile for my mobile phone service (though not the Magenta plan), and I’d stick with them if the internet connectivity were better. I don’t even need heavy usage for gaming or streaming, just stable connectivity for watching movies without constant buffering. It seemed like it would be the perfect solution for me, but it hasn't quite worked out.

💻 I have used Broadband Now to compare different internet service providers, and I must say it's an excellent platform. The website is easy to use, and the information provided is accurate. The coverage maps are helpful in finding the best options available in my area. I found a good plan that meets my requirements. Highly recommended! 👍

I have to admit that my experiences with Spectrum/Charter haven’t always been stellar, but they absolutely nailed it this time. My personal router died last night, and after buying a replacement Netgear unit at Best Buy, I still couldn’t get a connection. Netgear’s support told me my modem was the culprit and quoted me a steep $99 fee to fix it. I politely declined and called Spectrum instead. Just four hours later, they had a brand new router and modem installed, and everything is working perfectly. The customer service was top-notch, and every representative I spoke with was friendly and genuinely helpful. Thanks, Spectrum, for turning it around—keep up the great work!

Resolving a billing discrepancy with BroadbandNow in the US was surprisingly smooth. I spoke with about seven different agents, and each one was polite and genuinely helpful. The team worked together to get my issue fixed quickly. Big thanks to the customer service reps for their patience and support!

Relocating was a breeze, but Spectrum’s equipment policy just threw a wrench in my plans. I was under the impression I could keep my old gear—my son even helped me set it up at the new place, and it’s been working perfectly. Now, they’re insisting I switch to their new hardware, which is incredibly annoying. I’m looking at an entire afternoon of wrestling with an identical modem and router. I’m sticking with Spectrum simply because it’s the sole provider for my apartment complex; otherwise, I’d be long gone. My previous ISP was so much easier to deal with. With Spectrum, the customer service feels inconsistent, yielding different answers depending on who you talk to. If I had any other option, I wouldn’t be here, and I definitely don’t need another headache trying to navigate their phone service upsells.

BroadbandNow has been a refreshing change after my frustrating experience with Cox. I cut ties with them primarily because of repeated internet outages lasting more than four days, which made working from home nearly impossible. The exit process was smooth—I returned all my equipment without any hassle. However, the billing confusion didn't end there. They initially sent me a $30 reimbursement for an overpayment, only to follow up with a $30 bill shortly after. When I called to question this, they cited a Government Discount I had received, but couldn't clearly explain why I owed money back for a discount. After four different calls and multiple assurances that the issue was being resolved, I finally got a call confirming I did indeed owe the $30. To avoid it affecting my credit score, I just paid it.

I’ve been a customer for seven years, and my recent cable installation on Monday was a highlight. A technician, who appears to be new to Windstream, did an outstanding job. He took the time to properly diagnose the issue, which involved the state police being dispatched to my camp six times even when I wasn’t there. He was persistent, climbing to the top of the mountain four times to resolve the problem and replacing all necessary parts. I’ve had other technicians, but none compared to this one. BroadbandNow should be proud to have him. My cable and speed are excellent now. Thank you!

BroadbandNow has really gone downhill. I’ve been with them for a while now, expecting improvements, but the internet quality is just getting worse. Calling support feels like a waste of time—they offer quick fixes that work for a couple of days before everything breaks down again. I’m seriously thinking about switching providers.

BroadbandNow really saved the day when my Spectrum service kept failing at my shop. We were left relying on a hot spot phone all day just to process transactions. After the technician visited, he explained that fixing the line requires drilling into the ground and that a special team hasn't been scheduled yet. It’s frustrating that they offer no compensation for the revenue lost during these outages, especially since the connection drops multiple times a day. If you run a business and depend on card payments, you might want to think twice before sticking with this provider. Their unreliability is costing you more in lost sales than you save on the bill.

BroadbandNow’s service was a total letdown. I waited patiently, but nobody showed up and I didn’t even get a courtesy call to let me know they were running late. It feels like they’re only staying afloat because there aren’t many other options around right now. I wish I could give them zero stars for this experience.

I recently received notice that my promotional rates for internet and TV were ending on April 28th. Since I rely on the ACP credit for my internet, I scheduled a visit to return my cable box but keep the internet service. I went to the Spectrum office in Pinellas Park, Florida, where a representative helped me sort things out. I showed him the expiration letter—which amusingly still said "current resident" instead of my name—and my previous bill to prove the dates. He explained that promotions in this area typically last about three years, though mine had only been active for a year. After reviewing my account, he found some codes that hadn't been updated and managed to secure a lower rate. I’m happy to keep my cable and continue cheering for the local Tampa Bay teams. This staff member definitely deserves credit for his effort to save me money.

My experience with BroadbandNow has turned into a financial nightmare. They keep charging me twice, even though I don’t use auto-pay and don’t know how to disable it. Recently, after I paid early, they auto-charged me again when the date rolled around. To make matters worse, they tried to pull money from an expired card, failed, and then cut off my service after a week. To get my data back, I was forced to pay double the bill amount, which hurt because I rely on my phone for work. On top of this, they claim I owe $43, but my balance shows $0 with no breakdown of that charge. It feels less like paying for service and more like a shakedown. With rates rising and quality dropping year after year, while everyone uses the same towers, I’ve gone from being a loyal customer to hoping this company fails.

I want to sincerely thank the BroadbandNow team for your compassion during a difficult time. I was caring for my father in his final days at home, and when an auto-payment glitch caused our internet to disconnect, it added unnecessary stress. Keeping his TV channels connected was his only wish, and your prompt assistance meant the world to us. Your understanding of the situation made all the difference, helping me get through those emotional days. I am truly grateful for the support you provided to my family.

We recently dealt with a frustrating experience where a Spectrum rep signed my husband up for a mobile plan without his proper authorization, claiming they were just running numbers for price transparency. Despite several calls and a returned SIM card sent to their office on April 15th, we were told the issue was resolved, only to find the charge still active on our account two weeks later. Then, we spoke with a tech support specialist who was absolutely stellar. Within eight minutes, she was proactive, efficient, and genuinely compassionate. She apologized on behalf of the company and meant it. She turned our bad week around with her professionalism and passion for solving the problem. Thank you for being such a reliable point of contact during that chaos!

After dealing with an internet outage for two days, I’m glad BroadbandNow sent a technician to our home in Central Texas on April 18. He quickly identified the issue as a severed line and handled it professionally by running over 100 feet of new cabling from the spectrum box to the house. His expertise and thoroughness really impressed me, earning a full five-star rating. Thanks for the great service!

My experience with Spectrum has always been mediocre, but today’s incident really confirmed my negative view. I called to report that the WiFi kept dropping every hour or so, only to reconnect on its own. They ran their standard diagnostics and insisted everything was fine. Of course, the connection failed again less than two hours later. When I called back, they simply stated the router had died and required a replacement, but I’d have to wait until tomorrow since all stores were closed. This means I’ll be without internet for a full day. Since I work third shift, my wife and kid are home alone, and our ADT security system relies on WiFi to function properly, leaving us vulnerable until I can get back. I doubt a new router will solve the issue anyway, given how consistently their tests declare everything perfect when it clearly isn’t. I’d take literally any other internet provider over Spectrum. They really are a joke.

My experience with BroadbandNow’s equipment return process was a bit confusing. I’ve never had any issues with the service itself, but when it was time to end my subscription, I was left with the router and modem provided by Spectrum. I called to ask how to return them and was explicitly told that I could just drop them off at the USPS, where they would handle the boxing and shipping for me. However, when I actually went to the post office, the staff there said that wasn’t the case and that I was responsible for boxing and shipping everything myself.

My experience with BroadbandNow in the US has been inconsistent. For the first few months, the service was decent, but it’s gotten worse lately. I’m constantly frustrated by those loading circles on my TV instead of actually watching what I want. I’ve called support multiple times, but the fixes only last a short while. Those 30-minute calls to Care don’t seem to resolve the underlying issues anymore.

I've been using Broadband Now for a couple of months now, and it has been a positive experience. The website is user-friendly, and the information provided is up to date. I like that I can easily compare different providers and their plans. The broadband availability checker is also helpful. Overall, I'm satisfied with the service.

BroadbandNow delivers exactly what is needed for streaming and general internet browsing. However, if you are a gamer, especially in first-person or multiplayer titles, be aware that you might face significant lag or connection drops. I verified that my computer isn't the issue because the same games run perfectly smooth on my phone's hotspot, which points directly to T-Mobile's network performance as the bottleneck.

I’ve been dreaming of reliable 5G home internet for ages, and T-Mobile finally let me experience it with their home hotspot. I used to be confused about how 5G actually works, but using the hotspot made it clear—the technology speaks for itself. My only hurdle was connecting to the network, which turned out to be surprisingly easy. The difference is night and day; the improved speed and crystal-clear audio and video push my TV, stereo, and phone to their maximum potential. Discovering 5G through this service felt like uncovering a hidden treasure.

BroadbandNow's trial period left a lot to be desired. While it offered a slight improvement over standard phone service, it wasn't truly impressive. Once the two-week window closed, the connection quality dropped noticeably, making the experience far less reliable. Given the lackluster performance after the free period ends, I wouldn't suggest T-Mobile Home Internet to others.

I visited the BroadbandNow location in Lakeland to manage some account changes, specifically returning equipment and canceling certain services. It was a bit of a process, requiring a few trips and a week of waiting for follow-ups before everything was sorted out. I have to give a special shout-out to the technician at the Lakeside Village store. He did an excellent job resolving my issues and kept me in the loop throughout the delay. While the timeline stretched longer than I hoped, his consistent communication and responsiveness earned my full trust. These five stars are definitely for him and not just for the Spectrum brand.

BroadbandNow’s service is all or nothing. One minute the internet is fast, and the next it drags to a crawl with no middle ground. I won’t recommend them until they can deliver consistent speeds.

My laptop kept losing its Wi-Fi connection, and after a few failed attempts to fix it myself, I reached out to BroadbandNow support in the US. The representative I spoke with was incredibly professional and took the time to guide me through the solution step-by-step. It took roughly 45 to 60 minutes, but she went above and beyond to ensure the issue was fully resolved. I really appreciated her patience and expertise. Great service!

If you are using BroadbandNow’s services, be prepared for some serious headaches. I’ve used three different internet providers, and this one is by far the worst. The connection is unreliable—it cuts out randomly, slows to a crawl, and sometimes just dies completely for up to an hour. It’s incredibly frustrating, not knowing why it happens or when it will happen again. Every five minutes spent online feels like a risk that your work will vanish due to these Wi-Fi issues.