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4.0/ 5

Based on 8 reviews

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Questions about Bring me lunch

Based on 8 reviews, listing data and website checks · updated 2 days ago

What is Bring me lunch?

Bring Me Lunch is a portal that lets users order lunch online from local lunch providers across the UK. The business works with catering companies that prepare fresh lunches on the day of delivery, aiming to bring harmony to the lunch hour. It serves both individual takeaway lunches and buffet orders for workplaces.

How do I start ordering a lunch or buffet?

To get started, users must enter their workplace postcode to see if it is registered for individual deliveries or to find local buffet suppliers. If the postcode is not found, they can provide their details to sign up their workplace with a local caterer. Once registered, they can choose a lunch caterer and add items to their basket.

What are the minimum order values and delivery terms?

Individual lunch orders require a minimum spend of £2 with same-day free delivery available. Buffet orders have a minimum order value of £15 and require only 24 hours notice for delivery. The service operates nationwide, covering areas from Aberdeen to Lowestoft and beyond.

What payment methods are accepted for individual and buffet orders?

For individual takeaway lunches, customers can pay securely online using a credit or debit card, or choose to top up their account balance. Buffet orders allow customers to pay at the time of ordering or request an invoice to settle directly with the catering company later. Account balance funds from individual lunches cannot be used to pay for buffet orders.

What happens if I need to change or cancel an order after submission?

Once an order is submitted, users cannot amend it through the website and must contact the vendor directly using the phone or email provided in the confirmation email. If a customer is unable to resolve a complaint with the vendor, they can address it to enquiries@bringmelunch.org.uk. The website also notes that a previous order must be resolved before starting a new one.

What do recent reviewers specifically praise about the service?

Recent reviewers highlight the convenience, efficiency, and intuitive nature of the website. They frequently mention that the food is always fresh, tasty, and delivered on time, making it a reliable choice for their daily meals. The variety of food options and the ease of navigating the site are also common points of praise.

What technology or payment providers are used for transactions?

All online payments are processed by WorldPay, an industry-leading secure payment provider. The website states that it does not collect or store any payment information on its own servers, relying on WorldPay for security. Additionally, the site mentions the use of a confirmation email system to dispatch order details to the user's nominated account.

What specific features are available for catering companies to join?

Locally based catering companies can sign up their workplace to be listed on the platform for individual lunch deliveries. They can also register to supply buffet orders directly to workplaces if their area is not already listed. The site provides a form to enter company details, including building number and address lines, to facilitate this registration.

What are the specific notice requirements for buffet deliveries?

Buffet orders require only 24 hours notice to be placed, which is significantly shorter than many other catering services. This allows businesses to order large quantities of food with minimal lead time while still ensuring freshness on the day of delivery. The site explicitly states this requirement during the ordering process.

How does the platform handle complaints if direct contact with the caterer fails?

If a customer is not happy with an order and cannot resolve the issue directly with the lunch provider, they are instructed to contact the platform at enquiries@bringmelunch.org.uk. The platform promises to reply to messages within 3 working days, offering a structured path for dispute resolution.

What areas are currently covered for delivery services?

The service claims to deliver anywhere in the UK, with a long list of specific locations including major cities like London, Manchester, and Birmingham. The list extends to smaller towns and specific business parks, ensuring broad coverage across the country for both individual and buffet orders.

What are the key differences between ordering a buffet versus an individual lunch?

Individual lunches have a £2 minimum order and allow for account top-ups to save time on future orders. Buffet orders have a £15 minimum, require 24 hours notice, and cannot be paid for using the account balance from individual lunches. Buffet suppliers may also offer invoice options for B2B customers.

What is the process for a user who cannot find their workplace in the list?

If a user cannot find their workplace in the provided list, they are prompted to enter their details so the platform can sign them up with a local lunch caterer. This includes providing their email address, company name, and full address to complete the registration. The site also offers a map feature to help locate workplaces that might not be in the text list.

Where is Bring me lunch located?

Bring me lunch is located at 22 Meadowbrook Close, Exeter, England.

What is the official website of Bring me lunch?

The official website of Bring me lunch is bringmelunch.org.uk.

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About Bring me lunch

Address
22 Meadowbrook Close