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Brighton chrysler jeep dodge

3.8· 6 reviews
Average ratingAverage
3.8/ 5

Based on 6 reviews

517%
450%
333%
20%
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Questions about Brighton chrysler jeep dodge

Based on 6 reviews, listing data and website checks · updated yesterday

What is Brighton chrysler jeep dodge?

Brighton Chrysler Jeep Dodge is a dealership located at 18 Elma Rd, Moorabbin VIC 3189, operating under dealer licence LMCT11059. The business specialises in new and used vehicle sales, vehicle servicing, genuine parts and accessories, and fleet services. They offer Jeep Capped Price Servicing with maximum costs ranging from $349 to $799 depending on the model variant.

How do I book a service or purchase a vehicle?

The dealership operates Monday to Friday from 7:30am to 5:00pm, with Saturday and Sunday closed. Customers can book services or purchase vehicles by calling the main number at (03) 8456 7754 or by filling out the contact form on their website. Specific departments for service and parts operate at the same address with the number (03) 8456 7755.

What are the terms for the capped price servicing program?

The business offers Jeep Capped Price Servicing which caps the maximum price for the first five scheduled services. For petrol models, servicing is due every 12 months or 12,000 km, while diesel models require service every 12 months or 20,000 km. The capped price varies by model, such as $349 for a Night Eagle Compass or $799 for a Trackhawk Grand Cherokee.

What warranty coverage is provided for new vehicles?

Eligible new Jeep vehicles purchased after 1st January 2020 come with a 5-year or 100,000km factory warranty, whichever comes first. This warranty covers manufacturing faults and includes parts and labour, though specific exclusions are detailed in the Warranty Handbook. The warranty applies to vehicles conducted after the purchase date.

What area does the dealership serve and what makes are in stock?

The dealership serves the local community in Moorabbin and the broader Brighton area in Victoria. Their stock includes a wide range of makes such as Jeep, Toyota, Honda, and Volvo, with specific models like the Wrangler, Grand Cherokee, and RAV4 available for purchase.

What is the Trustburn rating and how is the review split?

Recent Trustburn reviews from 2023 show a 3.8 out of 5 rating based on six customer experiences. The rating split includes two 5-star reviews, three 4-star reviews, and one 3-star review, reflecting generally positive feedback with some concerns about wait times.

What do reviewers consistently praise about the dealership?

Customers frequently praise the staff for being friendly, knowledgeable, and helpful in finding the perfect vehicle. Many reviewers noted that the purchase process was effortless and that the cars were in excellent condition upon delivery.

What common complaints appear in the customer reviews?

Some reviewers mentioned that the service process took longer than expected, resulting in an average experience rating. Despite this, the staff were still described as polite and helpful during the wait.

How long has the business been operating?

The dealership has been serving the local community for a number of years, growing into one of VIC's most recommended Jeep dealers. They have a history of employing and training locals to ensure qualified support for vehicle needs.

Which specific Jeep models and features are highlighted on the website?

The website highlights specific Jeep models like the Wrangler, Gladiator, and Avenger as iconic adventure vehicles. It also lists special editions and limited models, such as the Sky One-Touch Power Roof option, for potential buyers.

What additional services and commitments are offered?

The business provides additional services including finance, insurance, and fleet management alongside standard sales and servicing. They also offer a 'Jeep Wave Commitment' which includes capped pricing and roadside assistance.

How can customers reach the different departments?

The dealership operates multiple contact points, including a main number for general enquiries and separate lines for service and parts. They also provide a contact form for new, used, and fleet vehicle enquiries.

What are the specific addresses for the different departments?

The business is located at 18 Elma Rd, Moorabbin VIC 3189, with specific addresses listed for the main dealership, service centre, and parts department. All locations share the same street address but have distinct phone numbers for routing.

What specific programs are mentioned on the website?

The website mentions a 'Jeep Wave Commitment' and 'Capped Price Servicing' as key features for customers. These programs aim to reduce uncertainty about pricing and ensure high standards of care for vehicle maintenance.

What shopping tools and vehicle options are available?

The dealership offers a variety of shopping tools including test drives, special offers, and the ability to sell a car. They also provide information on demo cars and used cars alongside new vehicle options.

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About Brighton chrysler jeep dodge

We have a selection of new, used and demo vehicles at Brighton Jeep. We can also assist with finance, insurance, parts, service and fleet.