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AI Receptionist & Chatbot for Small Business

3.8· 5 reviews
Average ratingAverage
3.8/ 5

Based on 5 reviews

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Based on 5 reviews, listing data and website checks · updated 2 days ago

What is AI Receptionist & Chatbot for Small Business?

Botlery builds custom AI receptionists, chatbots, and voice agents for small businesses worldwide. The products include a website chatbot and a voice/phone agent that answers calls, captures leads, and books appointments around the clock. Each agent is trained on the client's specific services, prices, and policies, and can save leads to Google Sheets or a CRM while scheduling directly into a calendar.

What are the exact pricing models and one-time costs for the different agents?

The AI chatbot is priced at $10 per month or $100 per year fully managed, or $200 one-time if built on your own accounts. The AI voice agent and AI phone agent are both $300 one-time each. Every agent starts with a free working demo, and you only pay once you are happy with the result. There is no per-minute fee from Botlery for the voice or phone agents.

How does the free demo and payment process work step by step?

The process begins with a free working demo trained on your real services and prices, which you test as a customer would. If you want to keep it, you pay the agreed price; if not, you owe nothing. For automation projects, you receive a free fixed-price quote after testing the result on your own data. No card is needed to start, and there is no contract required.

Who exactly builds the agents and what is the team structure?

The business is run by founder Rohail Nisar and a small team of freelance developers, not a traditional agency. Adeel Nisar, Rohail's brother, supports the business behind the scenes with client payments and operations. They are Top Rated on Upwork with 100% Job Success across 100+ completed jobs and 68 client reviews. The team focuses on building custom solutions directly for business owners without sales layers.

Which specific industries and website platforms does this service target?

The AI agents are designed for small businesses worldwide, including handymen, plumbers, HVAC, electricians, roofers, general contractors, cleaning services, and auto repair. The system works on every website platform and phone line, from WordPress and Wix to custom sites. It is particularly useful for industries where owners are often out on jobs and miss calls constantly.

How does the cleaning AI receptionist handle specific quoting details?

The AI phone agent asks specific questions like property size, bedrooms, bathrooms, pets, and frequency to decide the price for cleaning companies. It then quotes ranges and books the clean or a walkthrough. The enquiry is saved as one line in a Google Sheet, and the business owner is emailed the moment it appears. This ensures no enquiries are missed while the team is out cleaning.

What specific features does the chatbot and voice agent provide?

The AI chatbot answers FAQs and gives quotes 24/7, even at 2am. It captures the name, phone, and email of visitors, emails the business owner every new lead instantly, and books appointments straight into their calendar. The voice agent talks with visitors on the website in a natural-sounding human voice, answering, qualifying, and booking out loud so no one slips away.

What are the differences between the fully managed and one-time build options?

The fully managed chatbot includes hosting and maintenance with AI usage included in the monthly or yearly fee. For the one-time build, you own the agent outright on your own accounts. The voice agent also runs on your own accounts, where you pay your provider usage directly as you use it. The phone agent includes setting up a dedicated phone number for the business.

What other business automation services are available and how are they priced?

The business offers Google Sheets automation starting from $150, Excel automation from $100, and Zapier, Make, and n8n workflow automation from $200. AI document processing and data entry start from $200, while GoHighLevel setup is also available. Every automation service has a starting price, and every job gets a written scope and one fixed price before any work starts.

How do the agents handle interruptions and real-time conversations?

The AI agents are trained on the client's real services, prices, and policies, and all three save lead details and book jobs around the clock. The voice agent can interrupt mid-sentence just like a real call, and the phone agent picks up on the first ring 24/7. These features ensure that every missed call is turned into a booked job without human intervention.

What is the current rating and what do recent reviews say?

The business maintains a 3.8 out of 5 rating from 5 reviews on Trustburn. The reviews highlight the effectiveness of the AI in capturing leads and booking appointments. Some reviewers praise the natural voice of the voice agent and the ability to answer calls while the owner is out on jobs. The feedback is recent, with updates to the service descriptions occurring in October 2026.

How can a business contact Botlery to start a project?

To get started, you can fill in the contact form on the website or email hello@botlery.com directly. Rohail Nisar, the founder, replies personally to every request. You can also hire them on Upwork if you prefer its contracts, messaging, and payment protection. The contact page allows you to specify whether you need an AI chatbot, voice agent, phone agent, or business automation.

Which website platforms and phone lines are compatible with the agents?

The AI agents can be used on any website platform, including WordPress, Wix, Squarespace, Shopify, GoDaddy, and custom sites. The phone agent works on any phone line, ensuring compatibility across different providers. The system is designed to integrate seamlessly with existing tools like Google Sheets, CRMs, and calendars to automate lead management.

What are the terms for cancellation and ongoing costs?

The business does not take payment up front, ever. The chatbot is $10 a month or $100 a year fully managed, with the option to cancel anytime. The voice and phone agents are $300 one-time each, with no per-minute fee from Botlery. The pricing is in USD, and they work with businesses worldwide without geographic restrictions.

How does account ownership work for the different agents?

The AI agents are built on your own accounts for the one-time options, giving you full ownership. The fully managed chatbot runs on Botlery's accounts, but you can switch to owning it by paying the one-time price. The voice agent and phone agent also run on your own accounts, ensuring long-term flexibility and control over the technology.

AI-generated from reviews on this page. Verify anything important with the company directly.

Sarah Jenkins
Reviews 1

While the base prices for chatbots and agents are listed, the text mentions that ongoing costs depend on your own provider accounts. It is not entirely clear what those usage fees typically amount to, which could make budgeting difficult for some small businesses.

Marcus Thorne
Reviews 1

I was skeptical about AI agents at first, but the way Botlery explains their process makes a lot of sense. You get a working demo trained on your actual business details before paying anything. It is nice that Rohail builds the work himself, so there is no confusing handover to subcontractors. The flat fees for voice and phone agents seem fair compared to the per-minute traps other services use. I appreciate that they are transparent about being a small team rather than a big agency. It feels like a more personal service, and the option to own the agent outright is a strong selling point.

David Chen
Reviews 1

From the information available, Botlery appears to solve a real problem for local service businesses that miss calls while working in the field. The concept of a dedicated AI receptionist that captures leads and books appointments directly into a calendar is compelling. What stands out is the emphasis on building a custom agent trained on your specific services and prices, rather than a generic template. The fact that the founder handles the development personally suggests a level of care that might be missing from larger agencies. However, one must consider that this is a young business, so reliability over time remains to be seen. The pricing model is interesting; paying a flat fee for voice and phone agents avoids the confusing per-minute meters common elsewhere. Yet, the mention of separate provider accounts for usage costs adds a layer of complexity. It is unclear if those third-party costs are significant or negligible. The free demo process seems low-risk, allowing potential clients to test the agent's capability before committing. For someone considering this company, the transparency about being a small team is reassuring, but the lack of a long track record of client logos might warrant some caution. The integration with platforms like WordPress and Wix is a practical feature, but the true test will be whether the AI handles awkward customer questions effectively in a live environment. Overall, the value proposition is strong, but the long-term reliability and support structure are aspects that require careful evaluation before full adoption.

Arthur Penhaligon
Reviews 1

The offer to build a free demo is quite exciting, especially since you only pay if you love the result. It seems like a refreshing approach compared to standard agency models that charge upfront for work you might not even want.

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About AI Receptionist & Chatbot for Small Business

Botlery builds custom AI receptionists, chatbots, and voice agents for small businesses. Its products include a website chatbot and a voice/phone agent that answers incoming calls, captures leads, and books appointments around the clock. The AI assistants are trained on each client's services, prices, and policies, and can save leads to Google Sheets or a CRM and schedule appointments directly into a calendar. Pricing starts at $10 per month for chatbots and $300 one-time for voice and phone agents, with a working demo built free before payment.