Appliance Repair & Installation Boston, MA

Boston Appliance Pro is a local repair and installation company located at 800 Boylston St, Boston, MA 02199. They specialize in fixing and installing household and commercial equipment like refrigerators, ovens, and dryers. The business claims to have served over 2,500 satisfied clients and holds an A+ BBB rating. They offer same-day and emergency services for homeowners in areas including Back Bay, South End, and Beacon Hill.

The company states they provide a 100% satisfaction guarantee and stand by their workmanship on every repair job. They emphasize that their technicians are factory-trained for all major brands and are licensed and bonded. Customers can expect upfront pricing with no hidden fees as part of their service promise.

Boston Appliance Pro offers full haul away service when delivering and installing new appliances. Their installation team handles everything from placing a single unit to outfitting an entire commercial facility. They service a wide range of brands including Amana, Bosch, GE, LG, and KitchenAid during these visits.

Technicians at the company perform specific repairs such as fixing evaporator fans, replacing torn door gaskets, and recalibrating thermostats. They also handle issues like noisy compressors, ice maker failures, and heating element replacements on dryers. The team aims to diagnose and fix faults at the root rather than just patching symptoms.

The business operates out of an office at 800 Boylston St, Boston, MA 02199 and can be reached by phone at 617) 752-0441. They also accept online bookings for appointments through their website. For urgent issues, they provide round-the-clock phone assistance to arrange immediate help.

Reviewers on the platform mention a 4.9 out of 5 rating based on 480 user reviews. Some users praised the techs for walking them through bad evaporator fan swaps and providing clear communication during dryer repairs. The feedback highlights fair billing and tidy work areas after service completion.

The company claims to have been delivering premier appliance repair for over a decade. They state they have earned consistent 5-star reviews from satisfied customers throughout Boston. This long-term presence is used to establish trust with new homeowners seeking reliable results.

Homeowners can start the process by calling 617) 752-0441 or using the online booking feature on their site. The team provides quick checks before scheduling, such as identifying if a refrigerator is warming up or a washer is leaking. They encourage customers to contact them immediately for fast service and helpful support.

The service area explicitly includes Back Bay, South End, and Beacon Hill in addition to the broader Boston, MA region. The company positions itself as a local team ready to help with kitchen, laundry, and home appliance issues. They focus on serving families and businesses within this specific geographic footprint.

Some reviewers noted that while parts sometimes took an extra day to arrive, the techs kept customers updated via text messages. Others appreciated the heads-up texts and clear explanations of failed heating elements before leaving. The process involves careful diagnosis and clear communication throughout the visit.

The website lists several quick checks customers can try before booking, such as checking why a Samsung refrigerator might be warming up. They also provide guides for washer and dryer issues to help homeowners understand common faults. These resources are intended to help users decide if professional repair is needed.

The business states they are certified and factory-trained for all major appliance brands they service. They highlight their commitment to quality service and complete customer satisfaction as core values. Every job is described as reflecting this dedication to ensuring appliances operate smoothly.

The platform shows a Trustburn rating of 4.2 out of 5 from 5 reviews, which differs from the 4.9 rating shown on their own site. The Trustburn listing confirms the address as 800 Boylston St and the phone number as 617) 752-0441. This discrepancy in ratings may reflect different review pools or timeframes.

The company mentions they are backed by trusted certifications and industry memberships on their about page. They also note that their technicians are background checked to ensure safety for homeowners. These credentials are presented as part of their commitment to providing safe and reliable appliance services.

The business offers both residential and commercial appliance repair and installation services. They handle everything from single unit placements to outfitting entire commercial facilities. Their team covers any installation service needed for businesses across Boston.