What is Appliance Repair Boston, MA?
ProFix Boston is a locally owned appliance repair company serving Greater Boston since 2010, offering same-day service for residential and commercial clients across Middlesex, Essex, and Norfolk Counties.
What warranty terms does ProFix Boston provide for its repairs?
The company offers upfront pricing with a 90-day parts warranty and a 30-day labor warranty on every repair, ensuring customers know the cost before work begins.
How can a customer schedule an appointment with ProFix Boston?
Customers can book a repair by calling (617) 812-1425 or visiting the website, with same-day slots available for both residential and commercial service types.
What is the history behind ProFix Boston?
Owen Callahan founded the business in 2010 with a single technician and a used service van, expanding to cover all of Greater Boston by 2011.
What payment methods does ProFix Boston accept?
The business accepts major credit and debit cards, Zelle, Venmo, cash, or check, providing flexible payment options for customers.
Which specific appliances does ProFix Boston repair?
ProFix Boston serves a wide range of appliances including refrigerators, washers, dryers, dishwashers, ovens, microwaves, freezers, cooktops, ice makers, wine coolers, and stoves.
What certifications and training do ProFix Boston's technicians have?
The company employs licensed and insured technicians who are factory-trained and certified for major brands like Samsung, LG, Whirlpool, GE, Maytag, Bosch, and KitchenAid.
What are the operating hours and service areas for ProFix Boston?
The business operates from 7am to 8pm on Monday through Saturday and from 9am to 5pm on Sunday, with locations covering multiple zip codes in Middlesex, Essex, and Norfolk Counties.
What discounts are available for new and returning customers?
First-time customers can take advantage of a $15 discount on their first appointment, while returning customers receive a $20 discount off the repair cost.
How does ProFix Boston handle the unique layout challenges of Greater Boston homes?
The company specializes in navigating the tight galley kitchens and stacked laundry units common in Greater Boston's triple-decker homes, ensuring efficient service in cramped layouts.
What specific services does ProFix Boston offer for commercial clients?
ProFix Boston offers a dedicated commercial service division that provides priority scheduling, early-morning slots, and minimal business disruption for restaurants and laundromats.
What core principles guide ProFix Boston's service model?
The company's mission is to diagnose appliances correctly the first time, eliminate guesswork with flat-rate pricing, and respect customers' homes with uniformed technicians and clean workspaces.
How has ProFix Boston grown and adapted over the years?
ProFix Boston has expanded its reach to cover all Middlesex, Essex, and Norfolk Counties neighborhoods, maintaining full operations even during the pandemic as an essential service.
How can I contact Appliance Repair Boston, MA?
You can reach Appliance Repair Boston, MA by phone at +16178121425.
What is the official website of Appliance Repair Boston, MA?
The official website of Appliance Repair Boston, MA is bosprofixrepair.com.
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