I see the bins include dollies, but I need to confirm the rental duration before I commit.
Questions about Borrowthebins
What is Borrowthebins?
BorrowtheBins is a rental service based in Howard County, MD, that provides reusable moving bin totes for residential moves. Customers can choose from packages based on home size, ranging from studio to two- to three-bedroom moves, with the bins delivered to the customer's door and picked up after the move is complete. Each rental includes stackable extra-large totes, zip ties, labels, and a tote dolly, with pricing starting at $75 for 15 bins.
How does the rental process work?
The company positions its service as an alternative to purchasing cardboard boxes, emphasizing reduced waste and easier handling through rolling dollies. The bins are stackable and easy to roll, requiring no assembly or tape, which simplifies the packing and moving process for customers.
What are the pricing plans and extension rates?
Customers can select a package based on their move size, such as the Borrow 15 Studio package for $75.00 or the Borrow 45 2–3 Bedrooms package for $275.00. Each package includes a specific number of extra-large moving bins, zip ties, bin labels, and dollies, with extension rates available at $15.00, $25.00, $35.00, or $45.00 per additional week depending on the package size.
Where are the bins delivered and what are the delivery requirements?
The bins are delivered directly to the customer's home and placed at the nearest accessible outdoor spot, such as the front porch, driveway, garage, or apartment unit door. Drivers do not bring bins inside residences, and an adult (18+) is required to be present at the time of delivery.
Which areas are covered for delivery and pickup?
The company serves exclusively within Howard County, MD, including areas like Columbia, Ellicott City, Elkridge, Hanover, Jessup, Laurel, Savage, and Annapolis Junction. Serviced locations must reside within official Howard County boundaries, and orders exceeding 45 bins require a custom order with a tailored quote.
How can I extend my rental period?
The standard rental period is two weeks, with the option to extend up to 12 hours before the scheduled return. Extensions are charged at $1 per bin, per week, and are only applied in 1-week increments.
What is the cancellation policy?
Customers can cancel their order for free up to 48 hours before the scheduled delivery date. If cancellation occurs with less than 48 hours' notice, a $25 fee applies, and if the bins have already been delivered, a restocking fee of $30 plus $1 per delivered bin will be charged.
What are the dimensions and load capacity of the bins?
Each bin measures 27″ × 17″ × 12″, has a capacity of 18.75 gal (2.5 cu ft), and can support a max load of 500 lbs. The bins can be stacked up to 100 lbs/bin, allowing for a stack of 5 bins high.
Do I need tape to secure the bins?
The bins come pre-assembled with interlocking lids that snap closed effortlessly, eliminating the need for tape. Additionally, one free zip tie is provided per bin to ensure the lids stay tightly shut during the move, keeping fragile or bulky items fully safe.
How are the bins kept clean and sanitary?
Every single bin undergoes a thorough inspection, cleaning, and sanitization process before it is delivered to the customer's door to ensure health and safety standards are met.
What happens if I need more than 50 bins?
For homes requiring 50+ bins, the company arranges larger custom packages that may require multiple delivery trips with their fleet, potentially varying delivery time windows slightly.
How can I contact BorrowtheBins?
The company can be contacted via phone at (443) 380-0560 or by email at info@borrowthebins.com for questions about renting their services or custom orders.
Who is the ideal customer for this service?
The service is designed for residential moves in Howard County, offering a convenient alternative to traditional cardboard boxes by providing durable, stackable totes with dollies for easier handling.
How long has the business been in operation?
The company has been operating since at least 2026, as indicated by the copyright notice on their website, and continues to serve the Howard County area with their moving bin rental packages.
What is the official website of Borrowthebins?
The official website of Borrowthebins is borrowthebins.com.
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BorrowtheBins is a rental service based in Howard County that provides reusable moving bin totes for residential moves. Customers can choose from packages based on home size, ranging from studio to two- to three-bedroom moves, with the bins delivered to the customer's door and picked up after the move is complete. Each rental includes stackable extra-large totes, zip ties, labels, and a tote dolly, with pricing starting at $75 for 15 bins. The company positions its service as an alternative to purchasing cardboard boxes, emphasizing reduced waste and easier handling through rolling dollies.
- Website
- borrowthebins.com
- Phone
- (443) 380-0560
- Address
- Columbia, MD United States