What is Bookzenvo?
Bookzenvo is a booking software platform designed for independent salons, barbershops, nail studios, tattoo artists, and rent-a-chair professionals. It provides a branded booking page, a calendar that prevents double-bookings, and a client book that automatically records visit history, spend, and notes. The service is offered free for a single chair without requiring a payment card during onboarding.
How do clients book appointments on the platform?
The platform supports scheduling features such as per-chair availability, service listings, deposits and payments, and staff management. Users can share a single booking link across channels like Instagram and Google listings to allow clients to book directly.
What are the planned pricing tiers and their features?
The Solo plan is free for one staff member and includes unlimited bookings, a calendar, and services. The Studio plan is planned at £22 per month and adds unlimited staff, reminders, analytics, AI, consultation forms, verified reviews, stock, the customer portal, and rent tracking.
How does the payment integration work?
When live payments open, businesses connect Stripe from Settings > Payments to choose whether bookings take no online payment, a deposit, or the full amount. Card details are handled by Stripe, not Bookzenvo, and pre-launch sandbox checkouts are tests that do not take live customer payments.
Can I move my existing data to Bookzenvo?
The import tool supports files from most booking systems and lets users match columns manually if the file is not recognised. This allows businesses to bring over clients, team, services, and booking history from their current system.
How does the calendar blocking feature work?
Every block on the calendar, such as holidays, time off, or breaks, is created by the business themselves. Bookzenvo never assumes a date is closed and never blocks time on the user's behalf automatically.
Is support available for free users?
Support is available on every plan, including the free Solo plan, and is never behind a paywall. Users can visit the Help Centre for guides or email help@bookzenvo.com for assistance.
Where is the company located and how is data secured?
Bookzenvo uses secure account access, verification, and platform safeguards, while payment information is processed by Stripe. The company is registered as Bookzenvo Ltd in Scotland with company number SC902170.
What AI and studio features are included?
The platform includes AI tools that can edit the booking page and explore useful insights from salon data. It also features photo stock scanning to turn shelf photos into a stock list by identifying products with AI.
What are the terms for cancellations and refunds?
The cancellation and refund policy separates Bookzenvo subscription charges from appointment payments collected by independent businesses. Businesses set and display their own cancellation, deposit, no-show, and refund terms before booking.
Who is the platform specifically designed for?
The website says the service is made for hair salons, barbershops, nail studios, tattoo artists, lash and brow professionals, and chair renters. It is designed to keep bookings, client care, and payments together for these specific industries.
How can users get help and check system status?
The Help Centre is the primary resource for guides, and users can email help@bookzenvo.com for support. The company also provides a status page for system notices.
What is the official website of Bookzenvo?
The official website of Bookzenvo is bookzenvo.com.
How is Bookzenvo rated on Trustburn?
On Trustburn, Bookzenvo has a rating of 4.3 out of 5 based on 4 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.