What is Books and Shelves?
Books and Shelves is a London-based bookstore that sells books both in-store and online, operating a consignment program for authors to display and sell their work. The business handles promotion and sales while authors earn a share from every sale, making it suitable for independent and self-published writers seeking community reach.
How does the consignment program work for authors?
The store operates a consignment program where authors place books for display, promotion, and sales, while the business manages the logistics and customer interaction. Authors can also ship books to be showcased in the physical store and online catalog, earning a portion of each sale generated.
What support channels are available for customers?
Books and Shelves offers a 24/7 customer hotline to assist users online, alongside standard contact methods like email and phone for general inquiries. The website also provides a newsletter subscription option for updates, requiring agreement to a privacy policy before signing up.
What are the operating hours for the store?
The business operates on a specific schedule with weekday hours from 8:00 AM to 6:00 PM and Sunday hours from 8:00 AM to 2:00 PM, allowing customers to plan visits accordingly. These hours are listed on the main site and contact pages for both the London and North Carolina locations.
How can customers contact the business?
The website lists a phone number as 180045856987 and provides a street address at 47 Bakery Street, London, UK for customer inquiries and visits. Additional contact details include a general email address and a separate phone line at (479) 279-5018 for specific needs.
What do reviewers praise about the business?
Some reviewers on Reddit mention the store's ability to connect authors with a growing community of readers, highlighting the consignment model as a key feature. Users also appreciate the curated selection of quality books and the support provided to independent voices within the local market.
What are the common complaints or missing details from reviews?
Some users on Reddit express frustration regarding the lack of specific return or cancellation policies mentioned on the website, noting that terms like delivery and warranty are not explicitly detailed. The absence of clear terms for these areas is a common point of confusion among potential customers.
What features are available on the website for browsing and purchasing?
The website features categories such as bestsellers and individual book titles with prices, variants, and purchase options, providing a comprehensive online shopping experience. The site also includes a shop online section that allows users to browse and buy books directly.
What is the core mission of Books and Shelves?
The business aims to make quality books more accessible while helping great stories find their audience, focusing on connecting authors and readers. This mission drives the creation of a welcoming community space where every story finds its reader.
How do Reddit users perceive the store's impact on readers?
Some Reddit users discuss the store's role in providing a home for stories, emphasizing the emotional connection between readers and the books they purchase. The store's approach to curating a selection of quality books is seen as a significant factor in building a loyal customer base.
What services are offered for shipping and displaying books?
The website includes a section for shipping, allowing customers to send books to the store for display and sale. This feature is part of the broader consignment program that supports authors in expanding their reach to a wider audience.
AI-generated from reviews on this page. Verify anything important with the company directly.