Customers generally describe Boiler Service Reminder App as a handy and user-friendly tool for tracking annual boiler services, with particular praise for its automatic SMS reminders and colour-coded tracking of service status.
What is Boiler Service Reminder App?
Boiler Service Reminder App is a mobile application designed for plumbers and heating engineers to manage and automate annual boiler service reminders. It sends automated SMS text messages to customers when their boiler service is due, encouraging them to rebook with the same tradesperson. The service is offered as a subscription for £6.99 per month and is available on the App Store and Google Play.
What specific features does the app offer for managing boiler services?
The app allows users to schedule reminders in advance, preview the outgoing text, and store customer and boiler details in one place. It tracks customers, boilers, and service history, displaying service status with a colour-coded system to flag upcoming and overdue services. Users can also add a customer and their boiler in seconds, then schedule the reminder for next year's service.
Who is the target audience for this software?
The app is built specifically for gas engineers, plumbers, and heating engineers to help them never lose a customer again. It is designed to be used one-handed on a doorstep or in a van, with no clunky forms or faff. The goal is to turn one job into a customer for life by ensuring they remember who to call for their annual service.
What are the pricing and subscription terms for the app?
The subscription costs £6.99 per month, and users can try the service for free before subscribing. The pricing model is based on a flat monthly fee rather than per-reminder charges. This allows engineers to keep every extra booking they generate without additional costs.
How does the app handle service tracking and status updates?
The app uses a colour-coded system to flag upcoming and overdue services, ensuring no annual service slips through the cracks. Users can see every boiler at a glance and manage pending and sent reminders quickly. The interface is designed to be clean and no-nonsense for busy engineers.
What is the step-by-step process for setting up a reminder?
The process involves three main steps: adding the customer and boiler details, scheduling the reminder for next year, and winning the booking via a timely SMS. The app writes the text for you, and users can see a live preview of the exact message their customer receives before sending it. This ensures the reminder is friendly and effective.
What do reviewers say about the app's usability?
Some reviewers praise the app for being simple and exactly what they have wanted for years, noting that time is money on the job. Laurie, a heating engineer, described it as a handy little tool for keeping customers coming back. The app is seen as a clean, no-nonsense solution for busy engineers.
How does the app help engineers secure repeat business?
The app helps plumbers get more jobs by guaranteeing repeat work since every boiler needs servicing every year. It ensures customers remember who to call, preventing them from going to the competition. This creates a steady stream of annual service bookings for the tradesperson.
What platforms and integrations does the app use?
The app integrates with the App Store and Google Play, allowing users to download it directly to their mobile devices. It functions as a standalone tool without requiring complex integrations with other systems. The simplicity of the download process makes it accessible for busy engineers.
How does the app demonstrate its value to potential users?
The app includes a feature to enter what you charge for a boiler service to see how it could pay for itself. It assumes 3 extra boiler service bookings a week from reminders, though results depend on the user's customers. This calculation shows the potential extra income versus the £6.99 subscription cost.
Can you provide an example of how the SMS reminders work?
The app sends automated SMS reminders to customers, such as a message from Mike Reynolds Plumbing about a Baxi boiler due for service. The text includes a friendly nudge to call and book an appointment, using a specific phone number format. This demonstrates the real-world application of the reminder feature.
How does the app organize customer and boiler information?
The app allows users to store each customer, their boilers, and service history together in one place. Everything needed on a job is a tap away, including scheduling next year's reminder in a couple of taps. This centralization helps engineers manage their workload efficiently.
What is the official website of Boiler Service Reminder App?
The official website of Boiler Service Reminder App is boilerservicereminder.co.uk.
How is Boiler Service Reminder App rated on Trustburn?
On Trustburn, Boiler Service Reminder App has a rating of 3.7 out of 5 based on 3 reviews.
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