Boa technology

5 · 10 reviews
J
John Brewster
Reviews 1
2020-10-05 02:33

Had a dial break on accident and phoned BOA custom...

Had a dial break on accident and phoned BOA customer service to see what my options were. The service rep I spoke with was very friendly and had a new dial sent out and at my door in a couple of days. Plenty of tutorials on their website to assist with repairs. Pretty slick process, and my boot is f...

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D
Douglas Mason
Reviews 1
2020-09-15 23:25

Called BOA to find out which system was installed ...

Called BOA to find out which system was installed in my boots because one of my BOAs broke. Not only gave me the proper information, but also dropped a new part in the mail and I got it the next day. Will definitely get my next pair of boots with BOAs. Over the top customer service.

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L
Liam McNulty
Reviews 1
2020-08-07 14:03

Needed help with a replacement cable for an old sn...

Needed help with a replacement cable for an old snowshoe. The team was more than helpful and they not only claimed but PROVED that truly wanted their customers back on the mountain. Special shout out to Andy from the corporate office in Denver for her help, you rule Andy!! Keep up the great customer...

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G
Greg W
Reviews 1
2020-02-27 15:01

I'm a MTB instructor from Australia and recently h...

I'm a MTB instructor from Australia and recently had 2 boa issues, MELISSA NORRISH at BOA was above and beyond helpful for on both occasions, sorting out the problems and getting me riding again in no time. She's such a credit to a great company! Thanks again Melissa!

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D
Derek Crosen
Reviews 1
2020-02-08 20:37

Purchased a new pair of boots from a store online ...

Purchased a new pair of boots from a store online and the Boa system was installed incorrectly out of the box. I called Boa and they allowed me to come in and helped me fix my boots so I could ride the next day. Awesome customer service!

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C
Ciaron Mullarkey
Reviews 1
2020-01-12 21:08

Had an issue with a dial and contacted BOA to see ...

Had an issue with a dial and contacted BOA to see if it was normal operation, mostly out of curiosity as opposed to expecting a solution. Spoke to Lindsay Huffman who not only had a great attitude, but shipped me a replacement to the UK the very next day!

Categorically the best customer support I...

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