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BM Pneus is a business undergoing a digital transformation, introducing a new digital ecosystem for customer service. The company plans to launch an intelligent communication system that sends WhatsApp messages for maintenance alerts, exclusive promotions, and instant customer support using artificial intelligence. It is also developing a customer management platform aimed at providing personalized service based on client history and preferences. The project is currently in development and was conceived by Jackson Rocha Padilha.
- Website
- bmpneus.com
- Categories
- Information technology and services, Retail, Automotive