Questions about Bluegrass Roofing & Consulting
What is Bluegrass Roofing & Consulting?
Bluegrass Roofing & Consulting is a veteran, first responder, and family-owned roofing contractor based in Georgetown, Kentucky, serving residential and commercial customers across Central Kentucky including Lexington, Louisville, Versailles, and Covington. The company provides roof repair, roof replacement, roof installation, and storm damage repair using materials such as metal, asphalt shingle, TPO/EPDM, and composition/fiberglass. They also offer gutter installation, gutter repair, siding, and window replacement services, including energy-efficient Rogers Windows, along with 24/7 emergency roof repair and insurance claim assistance.
What discount is available for military and first responders?
The business offers a 5% discount up to $250 for all active military, veterans, and first responders when contacting them for a free estimate. This special offer is highlighted on their website to encourage new customers from these groups to reach out for roofing and gutter installation needs. The discount applies to their services across the Central Kentucky region.
Where is the office located and how can customers contact the company?
Bluegrass Roofing & Consulting is located at 151 Southgate Drive, Georgetown, KY 40324, and can be reached by phone at 859-321-0393 or via email at admin@bluegrassroofingandconsulting.com. Their business hours are Monday through Sunday from 8 AM to 7 PM, with Sunday hours running from 12:30 PM to 7:30 PM. Emergency roofing services are available around the clock to address urgent leaks and damage.
How does a customer begin a project with Bluegrass Roofing & Consulting?
To get started, customers can schedule a free inspection by calling the provided phone number or filling out the contact form on the website. Every roofing, gutter, siding, or window project begins with this free inspection and a written estimate, allowing the team to provide detailed recommendations for the home or business. The process ensures transparency and helps homeowners make informed decisions before any work commences.
What geographic areas does Bluegrass Roofing & Consulting serve?
The company serves a full 60-mile radius around Georgetown, covering areas such as Lexington, Versailles, Montgomery County, Louisville, and the Somerset region. They respond quickly to emergencies across the central Kentucky region, ensuring that storm damage repair and roof replacements are handled promptly for both homes and businesses. This extensive service area allows them to reach clients in diverse locations efficiently.
What certifications and ratings does the company hold?
Bluegrass Roofing & Consulting is fully licensed and insured in Kentucky and holds an A+ rating with the BBB. They are an Owens Corning Preferred Contractor and maintain certifications with GenFlex and Duro-Last, while also partnering with Rogers Windows for their window services. These credentials demonstrate their commitment to quality and reliability in the roofing industry.
What warranties and guarantees are offered for roofing projects?
The company provides two layers of protection: manufacturer warranties covering materials like Owens Corning shingles, metal roofing, and Rogers Windows, and their exclusive BGR Advantage Roof Warranty. The workmanship warranty ensures that the installation itself is protected, giving customers confidence in the durability and quality of the completed project. This dual warranty system addresses both material defects and installation standards.
How does the company assist with insurance claims for storm damage?
For storm damage, the team documents the damage through photos, videos, and written reports, then meets the insurance adjuster on-site to guide the claims process. This approach reduces stress for homeowners and ensures that the claim is handled properly, helping to secure necessary repairs or replacements. Their expertise in navigating insurance claims is a key part of their service offering.
Who are the key people behind Bluegrass Roofing & Consulting?
Bluegrass Roofing & Consulting operates as a family-owned business with owner John Lewis running the company alongside his daughter Taber and son Duncan. This family structure fosters a familiar and connected team dynamic, where the same faces guide every project from the first conversation to the final walkthrough. This approach ensures consistent communication and a personalized experience for every customer.
What tools are available to help customers estimate project costs?
The company offers a free roof and gutter cost calculator on their website, allowing homeowners to enter their property address and confirm roof areas to receive a personalized quote. Users can edit the shape of the roof overlay and provide contact details to see different options and pricing before moving forward with their project. This tool helps customers budget effectively for asphalt shingles, metal roofing, or gutter work.
What guarantees are provided regarding cleanliness and damage?
Bluegrass Roofing & Consulting stands behind their work with the BGR Clean Guarantee, which includes damage-free assurance and a 24-hour cleanup commitment. If any part of the roofing is damaged due to their work, they guarantee to repair it at no cost to the customer. Additionally, if any mess is left behind, the team will return within 24 hours to ensure the property is left spotless.
What emergency services are available for urgent roofing issues?
The company provides 24/7 emergency roof repair services, responding quickly with temporary tarping, leak mitigation, and safety-first solutions to protect homes during urgent situations. This rapid response capability is essential for preventing further damage when a roof is compromised, ensuring that customers receive immediate attention even outside standard business hours. The emergency service maintains the same quality workmanship as standard repairs.
What specific roofing systems and additional services are offered?
The company offers a variety of roofing systems including metal, asphalt shingles, and flat roofing, along with gutter and gutter guard installation services. They also leverage cooperative purchasing opportunities when available to help maximize project value for their clients. This diverse range of services allows them to meet the unique needs of different residential and commercial properties.
What inspection services are available for maintaining roof health?
The company provides routine roof inspections to identify potential problems before they become costly repairs, evaluating shingles, membranes, flashing, ventilation, drainage, and structural components. Whether preparing for seasonal changes, assessing storm damage, or considering a repair or replacement, these inspections deliver clear insights and honest recommendations. This proactive approach helps homeowners make informed decisions about their roof's condition.
What is the official website of Bluegrass Roofing & Consulting?
The official website of Bluegrass Roofing & Consulting is bluegrassroofingandconsulting.com.
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Bluegrass Roofing & Consulting is a veteran, first responder, and family-owned roofing contractor based in Georgetown, Kentucky, serving residential and commercial customers across Central Kentucky, including Lexington, Louisville, Versailles, and Covington. The company provides roof repair, roof replacement, roof installation, and storm damage repair, working with materials such as metal, asphalt shingle, TPO/EPDM, and composition/fiberglass. It also offers gutter installation, gutter repair, siding, and window replacement services, including energy-efficient Rogers Windows. Additional offerings include 24/7 emergency roof repair, roof inspections, insurance claim assistance, financing options, and a commercial roof maintenance program.
- Phone
- 8597106602
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- Construction