Black Fireplace

Black Fireplace is an online-only retailer founded in March 2023, operated by D&D Eco Power Goods LLC, that sells electric, gas, and wood-burning fireplaces, inserts, stoves, and fire pits. The store offers products from brands like Napoleon, Dimplex, Ecosmart, Modern Flames, Osburn, and Buck Stove, shipping directly from distributor or manufacturer warehouses to customers across the mainland US.

The business targets homeowners, builders, and contractors who are renovating or outfitting a home. It provides sizing, BTU, venting, and fuel type checks before orders are placed to ensure compatibility and reduce the need for returns later.

Free shipping is offered on all applicable items within the mainland US, but Alaska and Hawaii are excluded from direct shipping. In-stock orders typically ship within 5 business days and arrive in 5–10 business days, with a 4:00 PM EST cut-off for same-day processing.

The company operates as an online-only store without a physical showroom or warehouse, buying inventory as an authorized dealer. Customers can request parts lists and installation advice before purchasing to avoid returns, though specific return policy details are referenced as existing on the site.

Customers can use the promocode "FIRE100" to receive $100 off orders totaling $1,500 or more. Additionally, the site highlights a manufacturer warranty offer of $100 off a fireplace on qualifying orders over $1,500.

The inventory includes gas, electric, and wood-burning fireplaces, inserts, stoves, and fire pits. Featured brands range from premium names like Athena and Olympus for outdoor fire tables to indoor options from Empire, Superior, Montigo, and Dimplex.

Before ordering, the team can assist with checking sizing, BTU requirements, venting needs, and fuel types. Once the customer confirms these details, the order proceeds to shipment from the supplier's location.

The company can be reached via phone at +1 (510) 906-8596 or by email at hello@blackfireplace.com. The registered office and mailing address is located at 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, USA.

The small team works remotely from the USA, Canada, Ukraine, and the EU. Key members include CEO Ihor Didyk, Marketing Manager Serhii Dovzhenko, and Operations Manager Marina Sefi, who handles orders and customer service.

The website states that the team aims to provide accurate product information and honest advice before the purchase. They emphasize answering questions first to prevent returns, rather than relying on a physical showroom or warehouse.

The business is open Monday through Saturday from 9:00 AM to 8:00 PM Eastern Standard Time, with Sunday closed. Customer support and order tracking are available during these hours via the provided contact channels.

The site offers flexible payment options and a hassle-free checkout process. Orders are processed within 1–3 business days after confirmation and payment, with tracking information emailed within 24 hours of shipment.

While free shipping covers the contiguous US, the business does not ship directly to Alaska and Hawaii. For these states, customers must arrange a freight forwarder and list their address at checkout to complete the order.

Black Fireplace is located at 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, USA.

The official website of Black Fireplace is blackfireplace.com.