Based on 8 reviews
BIG Duty Free is part of the AirAsia group of companies and allows travelers to browse the entire inflight catalogue online at www.bigdutyfree.com. Users can pre-book duty-free items from a selection of popular products when making a flight booking or as an add-on later under Manage My Booking at www.airasia.com. Orders can also be purchased directly onboard from flight attendants.
The business accepts online pre-book orders up to 48 hours before a flight, reserving items for collection on the selected flight. This service is available to everyone, not just airline passengers, allowing anyone to shop duty-free items conveniently online.
Reviewers consistently praise the extensive product selection and unbeatable prices, noting that the website is easy to use and the checkout process is seamless. Many also highlight the polite and knowledgeable customer service representatives as a key strength of the service.
The website describes itself as user-friendly and easy to navigate, with a focus on providing a great shopping experience for all duty-free needs. It positions itself as a convenient alternative to traditional airport duty-free shops by allowing online browsing and pre-booking.
The ordering process involves browsing the inflight catalogue online, selecting items, and either pre-booking up to 48 hours before flying or purchasing onboard. Once pre-booked, the order is reserved and ready for collection on the selected flight without additional fees mentioned.
The business serves travelers who want to avoid sneaky checked bag fees by optimizing their carry-on space with pre-booked duty-free items. It is suitable for anyone looking for a seamless checkout experience and competitive pricing on a wide range of products.
The official website of BIG Duty Free is bigdutyfree.com.
On Trustburn, BIG Duty Free has a rating of 4.1 out of 5 based on 8 reviews.
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BIG Duty Free exceeded my expectations in every way. The product selection is extensive, and the prices are unbeatable. The website is easy to use and the checkout process was seamless. The customer service representatives were polite and knowledgeable. I will definitely be shopping at BIG Duty Free again.
I recently purchased some items from BIG Duty Free and I must say I was quite impressed. The selection they had was impressive and the prices were very reasonable. The customer service was also top-notch, with the staff being friendly and helpful. I would definitely recommend BIG Duty Free to anyone looking for a great shopping experience.
🙌 My experience with BIG Duty Free was excellent! The products are of top-notch quality, and the prices are very competitive. The customer service was exceptional, with friendly and helpful staff. I would definitely recommend shopping with BIG Duty Free!
🥳 Big Duty Free is truly amazing! The variety of products they offer is impressive, and their prices are unbeatable. The customer service is outstanding, with friendly and knowledgeable staff. I love shopping with BIG Duty Free and highly recommend them to everyone!
I recently discovered BIG Duty Free and I have been very pleased with their service. The website is easy to navigate and the product range is extensive. The prices are reasonable and the delivery was quick. I would definitely recommend BIG Duty Free for all your duty-free shopping needs!
👍 I'm amazed by the wide range of products offered by BIG Duty Free! The prices are very affordable, and the quality is top-notch. The customer service deserves a special mention, as the staff was always friendly and helpful. I will definitely be a repeat customer!
I had a fantastic experience shopping at bigdutyfree.com. The prices were reasonable, and the products were of great quality. The ordering process was smooth, and the delivery was prompt. I would highly recommend this company to anyone looking for duty-free shopping.
I had a wonderful shopping experience on bigdutyfree.com. The website was user-friendly and easy to navigate. The products were of high quality and the prices were competitive. The customer service was outstanding, with prompt responses to my inquiries. I highly recommend BIG Duty Free for all your duty-free shopping needs.
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Browse the whole inflight catalogue at your convenience and purchase your order online at www.bigdutyfree.com
Enjoy savings when you pre-book your duty free items from a selection of popular items when you make your flight booking or as an add-on later under Manage My Booking at www.airasia.com
Purchase your item onboard direct from our flight attendants
Online pre-book orders are accepted up to 48 hours before you fly. Your order will be reserved and ready for your collection on your selected flight.
Now everyone can shop too.
BIG Duty Free is part of the AirAsia group of companies.