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Big Cat Solutions

3.9ยท 11 reviews
Average ratingAverage
3.9/ 5

Based on 11 reviews

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Questions about Big Cat Solutions

Based on 11 reviews, listing data and website checks ยท updated yesterday

What is Big Cat Solutions?

Big Cat Solutions is a Southern California-based workplace supply partner that has been operating for over 30 years. They specialize in ergonomic office solutions and essential business products, serving clients in Los Angeles, Orange County, and San Diego. The company describes itself as a family-owned business that evolved from selling typewriter ribbons to providing modern smart solutions for the workplace.

Where is Big Cat Solutions located and what area do they serve?

The business is located at 9812 Alburtis Ave. in Santa Fe Springs, CA 90670, and they operate as a Certified Local Small Business. Their service area explicitly includes Southern California, with a focus on providing tailored solutions for businesses in the region. They emphasize their local roots and community investment as key aspects of their identity.

What do reviewers praise about Big Cat Solutions?

Reviewers frequently praise the company's web development services, noting that the team is highly skilled, professional, and attentive. Many customers mention that the team understood their requirements perfectly and delivered websites that exceeded expectations. The positive feedback highlights their expertise in bringing client visions to life through functional and well-designed digital platforms.

What are the terms for returns and refunds?

The company offers a 100% satisfaction guarantee for office products, allowing returns within 30 days if unopened and in resellable condition. After 30 days, a 15% restocking fee applies, and after 60 days, items become non-returnable. Specific categories like calendars and safety/first aid kits are explicitly listed as non-returnable items.

What are the warranty and return policies for specific product categories?

For ink and toner cartridges, unopened and unexpired remanufactured cartridges can be returned within one year for a full refund, while OEM cartridges must be returned within 30 days. Business machines and office furniture have a 14-day return window from the date of receipt. Custom-ordered furniture is only returnable if defective upon arrival.

Are there any stated prices, discounts, or delivery terms?

The website mentions a 50% discount on furniture as a promotional offer. Additionally, they offer national next-day delivery options for qualifying orders. These incentives are part of their strategy to provide unmatched service and value to their customers.

What features and services does the business offer in detail?

Big Cat Solutions leverages leading-edge systems to ensure maximum convenience, accuracy, and efficiency for their clients. They provide personalized support and operate an online ordering system that allows customers to browse and purchase products easily. Their vast selection includes essential supplies, custom furniture, paper, and technology.

What sustainability or community initiatives does the business support?

The company emphasizes its commitment to ethical practices, social responsibility, and environmentally conscious operations. They partner with local charities, schools, and non-profit organizations in Southern California. This deep community investment is a core part of their business philosophy alongside their product offerings.

What specific tools or resources does the business provide?

The company provides ergonomic workspace evaluations and offers a 50% off promotion on furniture. They also have a blog that discusses topics like preventing work-related musculoskeletal disorders and how ergonomic evaluations can lower worker compensation claims. These resources demonstrate their focus on workplace health and efficiency.

What are the operational hours and communication channels?

The company operates on a M-F schedule from 8:00 AM to 5:00 PM PST. They have a dedicated fax number at 562-236-9639 for business communications. Their return policy strictly enforces a 14-day window for business machines and furniture, ensuring quick resolution for time-sensitive business needs.

What is the official website of Big Cat Solutions?

The official website of Big Cat Solutions is bigcatsolutions.net.

How is Big Cat Solutions rated on Trustburn?

On Trustburn, Big Cat Solutions has a rating of 3.9 out of 5 based on 11 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Umberto Gibin
Reviews 1

I had a pleasant experience working with Big Cat Solutions. They were professional, attentive, and delivered quality work. The team understood my requirements and provided valuable insights to improve the project. Overall, I am satisfied with their services.

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About Big Cat Solutions

Big Cat Solutions provides a complete workplace supply solution.