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BEYOND COMPUTER

3.7· 25 reviews
Average ratingAverage
3.7/ 5

Based on 25 reviews

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shredlee
Reviews 1

Beyond Computer in Petaluma really delivers on their word. I was impressed by the competitive pricing and the wide range of products available. After ordering a Lian Li case along with a few other items, everything arrived together across the country in less than a week, exactly as advertised. Top-notch service and reliability from start to finish.

bchalker
Reviews 1

I purchased a LeadTek TV2000XP tuner card from Beyond Computer in Petaluma for next-day delivery, and the $60 overnight fee felt very fair. The package arrived exactly when promised and functions perfectly. I called ahead to double-check the shipping timeline, and the customer service team was both courteous and efficient. Great experience.

breezin
Reviews 1

I was in a tight spot with a part I needed by tomorrow and found exactly what I needed at Beyond Computer in Petaluma. They have excellent shipping options, including same-day dispatch for orders placed before 3 PM EST. I placed my order at 1:30 PM and clearly specified that I needed same-day shipping or would cancel. I also sent a follow-up email to confirm the details. Initially, I wasn’t sure if they could deliver, but the package arrived right on time and in perfect condition. They saved the day when Newegg and Google Gear fell through. Big thumbs up from me!

ac0604
Reviews 1

I recently needed an Asus motherboard and compared prices across the web, ultimately choosing Beyond Computer for their unbeatable rate. Shipping via UPS Second Day Air was affordable, and the package arrived right on schedule. The motherboard came in retail packaging rather than the typical OEM box, which was a pleasant surprise. It matched the description perfectly. Great value for the money—I’ll definitely be coming back for future purchases.

cintrilla
Reviews 1

If you need a reliable computer repair service in Petaluma, Beyond Computer is the way to go. I ordered a Lian Li PC70 case, which was currently backordered, and they managed to get it shipped across the country in just five days using their most affordable shipping option. It was also the best price I could find for this case. I highly recommend shopping with them.

jackstraw302
Reviews 1

Skip Beyond Computer in Petaluma. Their reputation is well-deserved. I bought an OEM Hercules 9700 pro for $349 plus $12 shipping, and the card arrived with the cooling fan snapped off, barely wrapped in bubble wrap. To make matters worse, they want me to cover return shipping and pay a 15% restocking fee for their packaging failure. Do yourself a favor and pay a bit more for a reputable dealer instead of dealing with this frustration.

micheel949
Reviews 1

Purchased an Asus A7V8X deluxe motherboard from Beyond Computer in Petaluma yesterday. I called to confirm inventory and was assured it would ship via overnight delivery the same day. Sure enough, the board arrived today. Very satisfied with the service and the speed.

justabiggerkid
Reviews 1

I ordered a Lian Li case with a transparent window from Beyond Computer in Petaluma on January 3rd, but on January 14th I received a plain model without the window. I’ve been waiting to see how customer service handles this, but I’d definitely be hesitant to order from them again. While their prices are attractive, getting the wrong item is a major issue. It feels a bit like a bait-and-switch tactic. After following up via email—which seemed like the best way since I couldn’t get through by phone—I finally received a response two days later. The explanation was in broken English and stated the item was out of stock. I asked if it would be restocked, but the reply made little sense. Why send a different model if you knew it wasn’t what the customer ordered? To me, this company acts like a bunch of dorks, and we should really consider boycotting them.

JimmyGardone
Reviews 1

I’m writing this review for Beyond Computer in Petaluma, CA, after a mix of good and bad experiences with a recent purchase. At first, I was a bit nervous. While their prices were excellent, the shipping costs felt inflated, even though the site does show the exact shipping fee before you pay. My main gripe with the initial process was the radio silence after checkout—no confirmation email, no shipping updates. This lack of communication got me anxious, especially since I’m used to the smooth experience Newegg provides. I had to reach out to customer service myself, and thankfully, I got a friendly reply by the end of the day with a tracking number. So, my advice to the team is to automate those notifications; it would really put customers’ minds at ease. Unfortunately, the experience took a turn for the worse with a hardware issue. The video card I bought arrived with a broken fan. With retailers like Newegg or Axion, this is a breeze—they’ll just send a replacement right away via cross-shipping. Not so with Beyond Computer. I was told to deal directly with the manufacturer, or I could order a new one and return the defective unit, but they’d charge a 15% restocking fee. I didn’t want to eat that cost for a product that was broken on arrival. It feels like their priority is closing the sale, not supporting the customer afterward. I’m glad the part was from a reputable brand like MSI, so I’m hoping a replacement comes through soon, but the service model here is definitely a step back compared to the industry standard.

mikematt
Reviews 1

Honest review for PC-Beyond in Petaluma: pricing is competitive, but don’t expect a warm welcome. I bought a motherboard that arrived dead on arrival, and for five days, their phone lines were completely dead—no one answered. It felt like they were using a rotary phone back there. They finally called me an hour after I posted this, offering a polite and hassle-free return authorization, which I appreciate. The contact number on their site and invoices was definitely broken, though. Overall, they handle the crisis well, but I’d hesitate to order from them again given the initial ghosting.

mp3pir8
Reviews 1

I’ve been a repeat customer of Beyond Computer in Petaluma and couldn’t be happier. My first experience was smooth sailing—ordered over the weekend and received the motherboard quickly in California at a great price. Since then, I’ve placed two more orders with zero hiccups. They even managed to get my RAM to me in just two days after a Sunday night order. Fast shipping, reliable products, and top-notch service make them my go-to choice. Highly recommend to anyone looking for solid PC parts and friendly support!

Crow
Reviews 1

I’m honestly calling this place Beyond Belief. Most of the time, you’ll probably get away with their lack of proper service, but if you actually run into a problem, brace yourself. The level of customer service here is genuinely terrible, probably the worst I’ve ever experienced.

akafluffy
Reviews 1

Terrible experience buying a graphics card from Beyond Computer in Petaluma. I paid $250 for what I was told was a Leadtek, but they shipped me a non-functional Vision Tek instead, just with the wrong packaging. Their excuse that the serial number didn't match the box was weak, and they refused to exchange it. I’m basically out of pocket now and considering legal action because this seems like a pattern of selling used or defective parts to unsuspecting customers. Highly dishonest business practice.

dew912
Reviews 1

Beyond Computer in Petaluma delivered exactly what they promised. The shipping timeline was accurate, and their pricing is very competitive. I did encounter a small hiccup when the wrong CD was included with my motherboard, but the support team resolved it quickly and politely over the phone. I’m happy to recommend them and would definitely buy from them again.

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About BEYOND COMPUTER

Address
720 SOUTHPOINT BLVD #215