Better Appliance

Better Appliance is an appliance shop located at 8730 Richmond Hwy in Alexandria, Virginia, serving customers in Virginia, Maryland, and the DMV area. The business has been operating for over 15 years, with its official history noting service since 2010. They specialize in selling new, scratch & dent, and refurbished home appliances from top brands like Samsung, LG, Whirlpool, and GE. The company offers expert guidance, warranty-backed products, same-day pickup, local delivery, and professional installation services to help customers find appliances that fit their budget.

The business operates seven convenient locations across Maryland and Virginia, with its main office situated at 8730 Richmond Hwy, Alexandria, VA 22309. Customers can visit these outlets to browse a wide range of premium and affordable home appliances. The company emphasizes having multiple local numbers available for customers who prefer to call rather than use online forms.

Better Appliance sources its products directly from top manufacturers to offer kitchen and home appliances at wholesale prices. This direct sourcing strategy allows them to pass significant savings to customers, with discounts of up to 70% off retail prices on high-quality, brand-name appliances. They also provide certified appliance service, helping customers find the right appliance for their specific home and budget needs.

The company offers a 45-day warranty on every used appliance they sell. If an appliance stops working within this timeframe, Better Appliance will repair or replace it according to their terms and conditions. New appliances can be returned within one day, but a 25% restocking fee applies to all returns. Used, refurbished, and scratch & dent items are considered final sale with no returns allowed.

Customers can take their new appliances home on the same day with fast, easy pickup options. Alternatively, they can schedule convenient delivery straight to their doorstep. The business also provides professional installation services and offers old appliance haul-away as part of their comprehensive service package.

The business operates on a schedule from Monday to Friday between 9 am and 8 pm, and Saturday to Sunday from 10 am to 6 pm. During these hours, customers can visit their outlets or contact their team for assistance with appliance queries.

Better Appliance carries a variety of top-rated brands including Samsung, LG, Whirlpool, Bosch, KitchenAid, and GE. They also stock a wide range of categories such as refrigerators, washers, dryers, ovens, dishwashers, and other kitchen appliances.

The company provides a free quote service for customers who need help selecting an appliance. Clients can submit their full name, email, phone number, street address, zip code, and select an appliance type to get a personalized response. They also offer monthly deals ranging from premium models to budget-friendly finds.

Better Appliance emphasizes local expertise and in-depth knowledge of local preferences when selecting appliances. Their team aims to treat every customer like family, providing personalized appliance service and expert guidance from trusted local specialists.

The business implements rigorous quality control measures, including careful sourcing from reputable suppliers and thorough inspection and testing of every appliance before sale. They also offer on-the-spot customer support to resolve any issues promptly if a customer encounters problems with their appliance.

Better Appliance offers a 25% restocking fee for returned new appliances and requires that pickup items be returned to the store within 3 days to avoid a $25/day storage fee. They also note that all deposits are non-refundable for used, refurbished, or scratch & dent items.

The company's website includes a privacy policy, terms and conditions, and a delivery policy, which are accessible through their useful links section. They also provide a 24/7 support option for customers who need assistance outside of regular business hours.

You can reach Better Appliance by phone at +1-703-360-2120.

The official website of Better Appliance is betterappliancedmv.com.