Berger chevrolet

My service rep, Cameron, was so very helpful. I live on a fixed income and had saved money over time for what I knew would be necessary servicing. I let him know I had an absolute limit of $500, including parts and labor. Cameron was so sensitive to that and the work came in $26 under budget! And now I feel my car is safe, once again. Thank you.

Berger had always taken great care of me .. I bought my car a couple years ago and had some issues right after buying it well they put me into a rental for free during car week when they was closed and made sure I was comfortable. Always had great service .

I was pleased to discover there was a pickup:drop off option which saved me a ton of time & stress figuring out how I d get to/from the dealership. Then on top of that the service was completed so much faster than I think I ever thought was possible. It s like finding everything in the time/order you need to for full efficiency. It was amazing to experience & it solidified my loyalty to Berger for sure. Will recommend to others without a doubt.

We had a good experience with your salesperson Pam. She's very personable, a great communicator and worked hard to meet our needs. She initially couldn't find a Tahoe like my wife wanted, so instead helped us order something closer to my wife's desires. When another customer backed out from their ordered Tahoe, Pam thought of us. We ended up with that person's vehicle as it matched my wife's desires even better. When we arrived to check it out, Pam was patient in explaining to my wife how things in the vehicle worked. After driving, we decided to buy it. Pam had already been proactive in having the paperwork ready, and the process went quick and smooth. We came back a couple days later to pick it up, and she had it detailed nicely for us, had me sign a couple more things, and explained in greater detail all the features of the vehicle to my wife before she drove it home. Great customer service, quick in person and painless process. We appreciate that Berger honored our GM supplier and Costco discounts and didn't overcharge for the vehicle. We live in Coopersville and usually try our local dealer first because they are local, but I've never bought a car there because their customer service isn't the best, they overcharge for their inventory, don't always seem honest and they wouldn't honor our discounts. I bought a new Chevrolet car in 2017, and didn't buy it local that time either for the same reasons. Thank you Pam and Berger. We'll be back in the future.

I had the best experience when I bought my 2021 Chevy Trail Boss from Berger! My salesman Tony Kitchen went above and beyond to make my purchase so simple and flawless. I live in Lansing and I never had to drive to the dealership. All the paperwork was done electronically.Tony even delivered the truck himself! I couldn t have asked for a better buying experience, I will definitely be back to see Tony for the next purchase! Thank you!

I m the type of customer call expects concise explanation when it comes to cost; however, I did not receive that. I understand that the employees may feel one way, but I am the customer. And with that being said, there is no reason why I should still be confused on why I paid $268 for moldings that did not require labor. I will be returning the parts because I am not satisfied. Thanks!

This was by far the best vehicle-buying experience for me in the last 30 years. Even though I was an out-of-state buyer of a used truck; I was treated as well as someone walking in off the street to purchase a high-ticket new car.

Many thanks to Noah and the Berger team for helping put me into the vehicle of my choice for a fair price!

Thanks as well for making the process so simple and straightforward. I could not be more pleased.

After calling to see if the vehicle I wanted was in stock and I was told it had already sold, Jeremy called me back and told me another just like it was about to go into production and helped me put a deposit down. He answered all of my questions and concerns along the way and made sure to keep me updated with the vehicles production status. The day my vehicle arrived at the dealership, Jeremy sent me pictures and videos and scheduled a delivery day. We did all of the paperwork online with Chris and it was a breeze. We never set foot in the dealership and Berger delivered the car to us 3 hours away in NW Indiana. I can t say enough good things about Jeremy and doing business with Berger. This was by far the simplest car buying process we ve ever experienced!

I had an awesome experience at Berger. As you know looking for a new vehicle can be stressful at times. Working with Steve V., he made everything so comfortable, he was so polite and professional and very knowledgeable. I love my new car and I would definitely recommend Berger if your looking to buy a car. Thanks again Steve for such an amazing experience and easy going process with my new car.

Thsnk you Pam and Ethan for getting me approved and helping me out if a jam. Your professionalism was greatly appreciated.