Bergen County Dodge

Went in just to look and ended up buying my jeep it was one of the best dealership I've been too. It is a great place to buy with decent prices.

I knew going in I wanted a Cherokee or Grand Cherokee and was there to get more information..not to buy. Marissa was friendly, knowledgeable and took the time to explain the different packages and rebates available for both models with no pressure. I was able to test drive three cars and walked out the happy owner of a Grand Cherokee Limited...love it! I would definitely recommend seeing Marissa before you go anywhere else!
Thank you!

These guys are great. Saw Manny on a Friday night and he got me the deal I needed on a new Ram 1500. Highly recommend going to see him for great service and the best pricing.
Thanks again, Manny!

I have bought or leased several cars from this dealership during the last four years. Overall I had a good experience but I had two issues that have prompted me to leave this review. The first one was when I had a vehicle repaired. When I picked it up I was in a rush and I usually do a walk around of the car before picking it up. This time I didn't and when I got home I noticed the side small back window was blown out. I called the service department and they said it did not happen there. I had no proof since I didn't inspect the car before leaving. I asked if they can check cameras or check some other way and they blew me off.

The second incident happened a couple of months ago. I turned in a lease vehicle and asked for a ride back to my home. They were very hesitant and asked a manager. I told them I needed a ride to Paramus and they came back and asked me how far into Paramus? I said in the center of Paramus and the girl left and came back and said they would not be able too since it was too far. Funny thing is they gave me a ride there to pick up the car when I signed the lease.

The staff from the owner Todd to my sales professional Anthony Panzarella were terrific
And I love my new Grand Cherokee Altitude

Went in knowing exactly what I wanted, however I did not get the color I wanted, I got a better unique color. All thanks to Manny. It was meant to be and I couldn't be happier. Thank you :)

Bad dealership. I went in to purchase a Jeep that I saw online. Went in, checked it out, and everything seemed fine. Salesman was a little pushy, but that's how they normally are. I did all the paperwork and put a nice down payment on the vehicle. Everything was okay for a couple of days. That's when the problems started. It started leaking oil and the seams would leak water into the inside of the jeep when it rained. Plus the motor was tapping. Unreal. I brought it back because I wasn't going to keep a vehicle that was messed up like that. They supposedly checked it out and said they couldn't find anything wrong with it. I told them to take it back and that I wanted my money back so I could go somewhere else. They gave me a song and a dance. Refused to do anything. They sold me a lemon. They will not get away with this! I'm reporting them to the BBB and taking further actions. Stay away from them. Go to a different Jeep dealer.

buyer beware when leasing from these people. They hide details of the lease and can't even explain them afterward. I'm still waiting almost 3 months for my lease document to be fully detailed, as they promised they would do. Can't give zero stars, unfortunately.

HORRIBLE EXPERIENCE, IRRESPONSIBLE. After 2 days; they figured out that their diagnostic machine did not work. Specifically, they couldn't hook it up at all yet were willing to take my appointment and let me stay overnight. Called the dealership on Wednesday about bringing vehicle in for electrical diagnostic. This type of work can't be done at most car places. Not only did they not do anything at all; they couldn't even bother to fill up my front tire with air. I had to change my front tire with a spare in their parking lot!

They cost me $300 in lost wages plus $90 in hotel fees.

VERY HAPPY WITH MY PURCHASE ,VERY PROFESIONAL IN AND OUT! GO SEE MABEL,JUST AN AWESOME PERSON AND VERY EASY TO WORK WITH!! FOR ONCE I DIDNT FEEL LIKE I WAS BUYING A CAR!

Great experience. This is my third jeep from them in a row and i could not be happier. Ask for Andy Driscoll he will take great care of you.

First class service. Everyone at the dealership is super nice and professional. Joan is def my go to person- she s knowledgeable and patient! Thank you!!!

Andy D. did a great jog getting my deal done. Been a 3 time buyer and they never disappointed me!

I was trying to purchase a CPO Dodge Durango. I went to several dealerships and never walked out with out with one.

Greg introduced me to Yusef and Jason and the rest is history. I walked out with the car of my choice. It didn't have heated seats or a hitch but beggers can't be choosy.

Jason and Yusef made it happen at a price that was affordable. That was the difference. Plus, he gave $500 on my 2000 GMC yukon which was in horrible shape. I went to a GM dealer and they offered me nothing for it.

Chris Timmons and Ramsey Chrysler Dodge Jeep dealership staff were absolutely incredible.. Highly professional, fair and willing to work with his customers, Chris Timmons works for you and your family. Definitely going to be a repeat customer.

This dealer stands out over ALL The dealerships I have dealt with in the past 33 years buying cars. They did not feed me nonsense or hot air, were honest and kept their word everytime so far. Everyone is friendly, courteous and nice. Please let the staff know.
Thank you for the love and thank you for caring !!!!!!! <- the Jeep grille :-)

Gotta go see Frank! He really went above and beyond to help me find the right car I was looking. Also the team he works with was very straight forward and transparent. I would recommend Dodge of Ramsey to anyone.

Raymond Dyson was very helpful answering all my questions. He always had my best interest in mind. He was very nice and polite. He explain the charges and steps we will take in a very detailed way no other dealer or salesman does. Raymond gave me straight answers to all my questions, making this experience painless and time efficient. In the finance Department everything went great, Liwaa Darwish explained every piece of paper and every single charge without the necessity of me inquiring each line. Thanks to all the above I was able to drive the car out of the dealer in 1 1/2 hours (and this included me driving out to a bank to obtain a certified check for the down payment), new record time for me. Very honest Dealer, no hidden fees, I will definitely come back few months from now to get a bigger family car.

started at Dodge of Paramus service which was awful then found this gem and had all my issues corrected. Amazing what a difference a service department can make

Billy was very charismatic and helpful. His attentiveness really made it an enjoyable and quick experience. As a first time buyer, I appreciated how he explained the car buying process to me and made us feel comfortable. Couldn t have asked for a better salesman.

Like insurance, you get it, but hope you never need it. Well, this review is similar to insurance. What I'm writing here is to warn and enlighten you about Ramsey Jeep Dealership. Some may have had a good experience there, but those of us who had something go wrong, have the duty to warn future car buyers the nightmares of what can happen and what happens when you try to get it resolved?
I purchased a Wrangler this past May and at first, had a fairly good experience with my salesman. He sold me a vehicle that was on the lot. We were to come back after it was prepped and pick it up. Two days later, he called to tell us that Jeep was taken into the showroom and converted with a lift kit and no longer available. With an apology, he told us they would find a similar Jeep at the same price. That took over two weeks and was not exactly what we had originally bought as it did not come with the dual tops. Our salesman claimed he would add the soft-top to this Jeep when it arrived. When we picked up the Jeep, there was no soft-top. He explained that it was back-ordered and we could come back to pick it up when it came in. We called 2-3 times a week for two months. We even came down to speak with the sales & parts manager. Finally, in early October, I called again and they arrived only to be told that they no longer were going to give it me without paying $1723.
After long arguments and finding out that my salesman was fired months earlier, (they refused to call him to verify deal) I finally had to call Chrysler Corporate. They told me that this Dealership was independent and they had no power over what they could do. Unbelievable. Long story made a bit shorter, if you have no problem, great. If you have a problem, your screwed. Buyer beware.

Worst serivce in the world Bruce wollman is a scam artist. If you shake his hand make sure all your fingers are still attached. They sell cars with all kinda of issues, and then screen calls when you try and get in touch with them. they lie about rebates and payments. They sell damaged cars. My tires had patches in them and it's a brand new car. I'd recommend staying away from this place at all costs. Bruce wollman is manager in this group and he has a say of what happens with every deal. I should have known better 2 of my friends got cars here and also had issues with this sad excuse of "dealership". Once again I saw with my own eyes this all comes from Wollman. After sale good luck getting in touch. ITS NOT HAPPENING...STAY AWAYYYYY!

I went to drop off my car for servicing the night before and couldn't find the key drop box. It turns out it's on the diagonal opposite side of the building from the service department. Who knew?? The next morning I had to go back. They kept my car for the whole day for an oil change, tire rotation, and installation of roof racks. When I called after 4pm, I was told by the service rep. that he had just been handed the paperwork. I picked up the car and on the way home I heard a terrible high pitched sound and realized it was probably the air reacting with the roof racks as I picked up speed. I tried, but cannot get used to the sound. So loud and annoying. I called and have to take it back in a week (their next availability). We'll see...

Such a great dealership!! My family and I had an awesome experience leasing a new Jeep Cherokee with the help of Chris Spiech. He got us the best prices from his very generous manager, Phil. They were very helpful in finding the best car and deal for us. If you re looking into getting a new car definitely make a stop here and look for these guys!!!

Danielle Leghorn is amazing so friendly and made purchasing a car go smoothly. Definitely go to her if you want the best customer service.

Great experience. Dealt with James Turner. Very knowledgable about the inventory. Asked for their best price and I got it. I went to a competing dealership who came close but used pressure tactics when we negotiated.
Went back to Ramsey and James honored his deal. Would highly recommend James and Ramsey Jeep to friends and family.

Always great service with a smile. The new service area is a great improvement!

I recently leased a new Jeep Grand Cherokee & had a wonderful experience! Billy went above and beyond to get me in the exact car I wanted! Not only was he was very professional and knowledgeable but also had a great sense of humor. He made the long process of getting a new car an enjoyable one. Highly recommended!

Worst dealer experience ever I even called the general manager and after he assured me he would call me "right back" and never did... the sales man quoted me one price and then couple days later after no responses I received a higher price and was told sorry....

Won't ever go back!!! I'll give my business to a dealership that cares about veterans not just says they do!!!!

Picked up new Pacifica poor prep. Locking lug nuts found in car not installed. White plastic funnel found in car not sure what that is for. Air infow tube found in car that should have been installed under hood. No notification whan plates came in. Poor response when trying to contact regarding these problems.

I was shopping for a new Jeep Wrangler Unlimited with man/trans. Not something you normally find on the lot. I went through AAA care buying and go t three quotes. Ramsey was the lowest price, and no surprise dealer add ons either. Jeff Waechter my sales consultant was very helpful, a good professional. Since what I wanted was no on the lot they placed a factory order and held the AAA price. Even the sales manger personable and professional, and was interested in getting me a good deal. What a relief compared to many dealers you dread to go to. I would recommend them to anyone looking to get a fair deal on a vehicle. Thumbs up to the management who are making car buying a pleasant experience.

If you re going to buy a Dodge, Jeep, Chrysler or Ram, then head over to Ramsey CJD and see
Marissa RED Molnar!
I ve bought many cars before but never had a buying experience like I had with Red!
She was an absolute pleasure!!!

She s my new car salesperson going forward!

So please give her a shot at your business!

#becauseracecar

******BEWARE: IF YOU DON'T BUY YOUR CAR FROM RAMSEY JEEP DIRECTLY THEY WILL NOT PROVIDE SERVICE VEHICLES (it's not a loaner vehicle which Carolyn was nice enough to inform me after she spoke to the manager. the dealership purchases them directly for use while customers that purchased their cars from Ramey Jeep Chrysler have their cars in for service)******

I called today to schedule a recall repair for my 2015 Jeep Renegade. I spoke with Carolyn who informed me that she could get me scheduled and that the first available date for the repair and for me to have a loaner vehicle would be September 3. She told me that the recall qualified me for a loaner vehicle. I said that's great! Carolyn then said "So you purchased your vehicle from us" and I said "No, but I was told that I could have the repair done at any Jeep dealership." Carolyn's response was "Thats true, but we only provide service vehicles to the customers who purchase their vehicle from us". I explained to Carolyn that she did not say that and it was completely unprofessional to give out any information without having all the facts. I would obviously hope that Ramsey Jeep would honor what their employee said to a service customer scheduling a safety recall, but I am sure that they will not. So, I will sit in the dealership on August 14th, missing time from work.

If my employees quoted something incorrectly without having all the facts, I would feel obligated to honor what my employee said. Period. That is good customer service.

I never leave bad reviews, but this warrants a review. You really need to insure that your employees have all the facts BEFORE they tell a customer ANYTHING!! This entire situation could have been avoided and a lot of headaches saved if Carolyn had asked for ONE PEICE OF INFORMATION BEFORE SHE SPOKE.

I got a great deal on my new Gladiator and everyone I dealt with was professional and friendly. Special thanks to Mabel for making the trip and arranging the pickup for me!

Great experience, helpful employees. Gregory Wilson is the best one there!

To be honest my experienced was HORRIBLE! at first. I went with the intention to get a Jeep Grand Cherokee Limited Edition. I was offered everything else but eg. A Volvo. Kmt...due to miscommunication, lies and he said she said, back and forth. Sigh. I had an experience that made me lost it at the manager, finance dept, and the inexperienced sales guy who can't focus and don't ask questions if he didn't understand what you were saying. I left , stressed out and without a . However, After the third visit, this guy name Gregory Wilson I must say by far THE BEST! He's the best sales rep I've ever experienced, with class, he was attentive, very respectable, listens to you and gives good advice, and had great customer service skills. You must be wondering why I gave them and had such experience. I give it all to Gregory because he deserves no less and way more stars because he's a star himself. Thanks to him I ended up driving away in my dream , everything I've always wanted I left with that night, with tears of joy in my eyes and much gratitude to Gregory Wilson. Go visit and asked for Gregory Wilson. No other, because you don't need to go no further when he's at the front desk. Good Luck!

After years of bad Customer Service at Rockland Jeep, I decided to check out a 2019 Jeep Grand Cherokee. I drove in with my 2014 Jeep Grand Cherokee Trade-In and a magic number in my head. After some negotiating, Manny, Steve and James made it happen!!!! I highly recommend this place.

Purchased a Jeep Compass recently - We went through Rob Gerbino and he was incredible to work with. We were very specific in the options we wanted and as soon as the right Compass came in, we were notified and drove it away that day.

Thanks again for all of your help! Would certainly recommend Rob to anyone who is in the market for a new car!

Ive had some bad experiences with dealerships, but Ramsey fully took care of me the way a dealership should! They got me into the car I wanted, for the payment I was looking for. The buisness manager James Turner and sales consultant Manny were amazing the entire time. Made my car buying experience so easy and simple!! Thank you to the amazing staff at Ramsey Jeep!!

Absolutely an amazing experience. Our sales man Andy Driscoll went above and beyond to make sure I purchased the truck I really wanted. This dealership is so quick and professional, I felt like family by the end of the whole process. I would most definitely recommend you go see Andy when going to purchase your new vehicle.

The team at Ramsey jdc is amaaazing! They made my first time applying for an auto loan a really fun experience. They gave me the Jeep Compass of my dreams while being able to rebuild my credit! Dani, Stephanie, James, Matt, and Mike were all so helpful! I would definitely buy another car with them in the future and would highly recommend this dealership for anyone looking to get into a Jeep, Dodge, or Chrysler. Five stars all around!

Service was great. Giovanni was professional and helped me get the vehicle I wanted and at the right price

WORST CUSTOMER SERVICE.
DIDNOT RECEIVE NUMBER PLATES AFTER A MONTH AND MORE OF VECHLE PURCHASE.
WILL BE FILING A COMPLAINT WITH STATE ATTORNEY GENERAL AND BETTER BUSINESS BUREAU IF I DONOT RECEIVE THIS WEEK.

We have had the pleasure of dealing with Manny and Mark from Ramsey jeep. This was the first new car I was purchasing and they made the whole entire process completely painless. They went above and beyond to make sure they gave me the best deal possible. I am completely satisfied with their customer service and highly recommend them to anybody who is looking to buy or lease a new car.

OMG. Possibly the worst experience I have ever had at any dealership. I have been shopping around a jeep for a few days and input my info online. They gave me a call and i told them exactly what i was looking for. The internet sales manager (Jen) told me she can make it happen, and told me to come in. I make sure that they had the car and they can take care of me since the dealership is 45 minutes away, she assured me.

When i got there, all the employees were dressed in hawian shirts, which was the theme for the day. After about 2 hours in the dealership, i realized they should of have been dressed as clowns. Not only was I put with a RUDE sales rep, the deal was invalid and they didn't even have the car (bait and switch). I was furious, as was the family of 6 they did the same thing too sitting right next to me. After I asked the speak with a manager, the moron helping me had the nerve to say "the conversation is over" which absolutely blew my mind.

I will never, ever recommend anyone to this dealership. BUY AT YOUR OWN RISK. JEEP ROUTE 4 IN PARAMUS has a much better staff, save yourself the effort and go there.

Excellent service! Great experience! Victor Pacelli was phenomenal!

I have tire insurance I go to service tire change they charge me don t trust this dealer

our experience buying our 2014 jeep was outstanding from the moment we walked in the door to the moment we drove off in our new jeep. James Turner was a pleasure to deal with and made everything go as smoothly as possible. GREAT JOB EVERYONE!!! we definitely will be recommending everyone we know looking to buy a new/used car to Ramsey Chrysler Jeep Dodge.

Horrible service. If I was able to select a negative number of stars, I would. We were coaxed into driving from Upstate NY by an online salesman who assured us that we would receive a reasonable deal on two vehicles. Upon walking into the dealership, we were greated by a young gentlemen who from the start seemed as though he lacked the experience. Many questions were asked in regards to the vehicles and each question was answered with "Let me go ask". When we were asked how much we were putting down, he replied with "That's it"? After spending over an hour in the dealership, we left unsatisfied and disgusted at the unprofessional service we received. Will not be back.

Wonderful experience leasing a new Ram here. Manny really nailed it and made it a great experience.

Gregory Wilson was outstanding! He was kind, considerate, and never pushed me to make a decision. I would recommend him in a heartbeat. He also made sure I was happy.

I had a great experience at Jeep Ramsey. Billy my salesmen was great and went above and beyond to help me get the vehicle I wanted. Thanks Billy for all your help !

I recently bought a new 2015 RAM 1500. Gregory Wilson listened carefully to what I needed to haul my horse trailer and searched for the right one. He didn't try to "upgrade" to features I didn't need, and was very knowledgeable about the trucks. At other dealers I felt they were not listening to my specific requests, and were talking down to a middle-aged woman buying a truck. Everyone I dealt with was friendly and helpful. I would definitely recommend the dealership and especially Gregory.

Made an appt.
Dropped car off and waited for a call.
Called me early am to let me no wthuebhad the car.
Very helpful and honest.
Jennifer and Jimmy went over and above.

Wanted to test drive a Charger Scat pack and apparently you can t test drive them. Despite being ready to buy in cash was told why would you want to test drive it most people just buy it. Very strange sales person and now heading to a different garage for a test drive.

I dont know why I keep giving their service department a chance. It just keep getting worst. I called to make an appointment and right off the bat the rep already giving an attitude like why did you call. You can tell she didnt want to be there. She bounce me to 3 department before I finally made an appointment which according to her only on Monday morning. Then I was advised in a rude manner maybe i Should go somewhere else that has a better hours. WoW!. i cant wait to turn my jeep back and never deal with this place again. GO TO another service jeep department, unless you like being treated like your a nuisance and waiting hours just to get a rep talk to you. ( read the Yelp review about their service department if you want a good laugh)

Ryan was fantastic sales person. I came late in the evening and he took his time and assisted in locating the vehicle I wanted. Also suggested to come back visit Mike to cover how to use all features. Mike was also fabulous and took the time to review all the features and answered all my questions

I recently purchased a Chrysler 300 from this dealership and the overall experience was excellent. My salesperson Chris was great and helped track down the car I wanted from another dealership and personally went and got it for me. I also got a great deal on the car as well!

My husband and I came in to the dealership looking for a specific vehicle. To my immense disappointment the vehicle was no longer available as it had been sold not even an hour or two prior. A super friendly and sweet salesman by the name of Frank came by and offered to test drive other vehicles similar to what we were looking for. He took it upon himself to make sure that we got the best deal possible to make up for the aggravation and help to move the entire process alone all while chatting up and making us laugh. We left the dealership that night with my dream truck thanks to Frank and Trevor parenthes similar to what we were looking for. He took it upon himself to make sure that we got the best deal possible to make up for the aggravation and helped move the entire process alone all while chatting up and making us laugh. We left that dealership that night with my dream truck thanks to Frank and The wonderful staff. I would definitely recommend this dealership to anyone looking for a car and I would highly recommend Frank as your sales guy! Also shout out to Trevor who helped move all the paperwork along for us and Steve, one of the managers, and made sure that we were continuously satisfied

Quick and easy did not take long to make a deal. Very happy with the car i bought

Chris was extremely friendly, helpful and knowledgable with helping me trade in my car and choosing a jeep that best suits my needs and budget. Will definitely be recommending him to my friends and family. I am extremely happy with the service I received today.

Rude and unprofessional salesman. I would recommend driving further to avoid this location.

We live in Massachusetts, but found a great deal at Ramsey, that made it worth the cross states trip to get our new van. From the start, over the phone... to the end in person, the team there was fantastic. Very easy to work with and friendly crew at Ramsey. Andy and Anthony made the process as smooth as butter. When I'm ready for our next car, I'll look here first.

I highly recommend this dealership to anyone in the market to buy CJD. I had a lease coming to an end and met with Danielle Leghorn (without a prior appointment) and within three days I was able to make an excellent deal with a truck that I love. I have to commend Danielle for her patience and knowledge and both her sales manager and finance managers for assuaging the most seamless transaction I've witnessed in car buying history. I will recommend this dealer and excellent salesperson to anyone I know looking to purchase within FCA. Thank you very much!

I had a great experience with my salesperson Jason. Jason and Monty made the car buying process so easy. I was in and out in less than 3 hours from start to finish and the dealership offered me a great deal on exactly the truck I was looking for!

Travis Dacres was our sales person. Very friendly and professional. No pressure car buying. We drove home in our Grand Cherokee Limited the same day. I would highly recommend this dealrship.

I dropped off my 2014 Grand Cherokee for service yesterday for what I thought was one recall for the alternator diode issue, however there was another recall also present on the car which I was not aware of for the brake booster shield. Both items where taken car of but the second recall was not explained at all to me what it was or the repair procedure that had to take place I had to physically take the RO and read it myself then google the recall. Also the dealership was very quick to tell me my car needed a four wheel alignemnt which is fine but they also stated they would do an MPI on the car, I didnt recieve a copy of it nor was I explained the condition of the jeep. The service dept gave me a ride home which was nice but they dont come and pick you up when the car is ready that doesnt seem logical to me. The recalls where done on the car thats why they got two stars but honestly the ipression I had of the dealership is not very good at all.

I like to thank Christopher Timmons for being knowledgeable and friendly for my first visit to Ramsey dealership. I had a great experience and I'm glad I came here. Thank you

I came in was a little hesitant because it was my first time working with a woman sales person but Ana made me feel right at home was never pushy never made feel obligated and gave me all the information I needed to make an educated decision she got me a great deal I would recommend anyone visiting Ramsey Jeep to work with Ana Gomez for the best deal thank you again Ana you we were awesome

I worked with Anthony Panzarella who assisted me in finding the precise Jeep Wrangler that I was looking for. He explained the vehicle and its options in detail. With the finance team there, he worked hard to put a deal together that had me leasing the Wrangler of my dreams an hour after I arrived at the dealership. Anthony personally delivered my car to Rockland County the same day. We are already talking about leasing my wife's next car through Ramsey Chrysler Jeep and Anthony.

Went for airbag recall. They put steering alignment devices on my wheels, for whatever reason. Scratched all 4 from the devices contacting my wheel with the dust/road salt on them. Never received an alignment report anyway. Always have problems here.

We worked with Christopher Simmons on our Jeep. Made the process easy. Would highly recommend him to anyone in area. We drove an hour and it was worth it.

You may get a good deal on a new car purchase, but you WILL pay for it by the rip-off service department. As they say, buyer beware.

Literally one of the we worst dealerships around. I didnt buy my Wrangler there when I bought it new...because they wanted me tv o buy what they decided I wanted instead of listening to what I wanted and selling me what I wanted. So I went elsewhere and bought it...and I have lived it! So time came for some service...the WORST service department I have ever dealt with. No communicating, blew off my appointment...never kept me updated. Star clear of this dealer in all ways

The sales staff completely wasted my families time. 2 separate salesmen and 3 trips the last of which included myself, my wife, my 3 year old and newborn daughter. Both salesmen promised us that they could get us a Pacifica for the price we agreed upon. Once we found the car we wanted and sat down to iron out the details they came back with a payment $100 higher than what we agreed upon. When we voiced our concern Jason Martino, the sales manager, told us to take our business elsewhere. There was no attempt to match competitive offers or to try to keep our business. Complete waste of our time and neither my family or I will ever do business with them.

This was a great experience! Very friendly and knowledgeable. Got the deal done in record time while being extremely thorough. Christopher Simmons was extremely helpful and got it done for me.

Chris Timmons was very concise and to the point. He was up front the with us and made our experience very enjoyable. He made buying a car fun!

BIlly from Ramsey Jeep was a great help in my purchase of my shiny new Jeep! He was very knowledgeable and was great to work with. I highly recommend anyone to him when they purchase their new Jeep at Ramsey!

i just recently purchased a 2012 Jeep Grand Cherokee from Dave Buchanan. It was truly one of the best experiences ever. Dave and Jay, the finance manager did everything in there power to make sure the Jeep worked with in my budget. They made my buying experience very easy. Jay had all the paper work ready when i got there and had me out in a flash. I would highly recommend Ramsey Chrysler dodge jeep. Thank you Dave and Jay for everything you have done....

Called and schedule a warranty repair, for the second time, - water leak to my 2011 Grand Cherokee, which I purchased from this dealer. After one day dealer called and said job required more time - I requested a loaner car since this was a warranty repair and I need a car for work. They claim they didn't have any, rep said they really don't have many loaner cars etc. Rescheduled and dropped off on Tuesday morning, two days later, with me making all the calls they still haven't repaired and still no loaner car. Finally on the 3rd day late in afternoon they had a loaner but by this time I was on a business trip. On the fourth day, I was told they think they have it fixed but couldn't pick up to Saturday, the 5th day!! Received call Saturday and I requested a courtesy pick up, wife out of town, and I am still waiting 4 hours later!!. You think one of the suits upstairs at the dealership would actually focus on customer experience at point of sale as well as as service. This is my 3rd Jeep and my last. Take a deep breath before you buy here.

Yousef helped me get into the car of my dreams (a Wrangler). He had a lot of patience and listened to what I wanted. Looking forward to being a customer for a long time!

My husband and I had a great experience leasing a Jeep here. We LOVE our Grand Jeep Cherokee. ... best vehicle I have ever had .... much better than my BMW X3. Although leasing a BMW is quite a pleasure, our experience here has been the same. I do wish Jeep did what BMW does and offers more inclusive service and vehicles to borrow when the car does need service. But as far as the sales and finance department, they were wonderful!

Can't say much about the dealer. However I did lease a 2013 Jeep Patriot and my Sales person is Waltrer Brown.....He was great I'd highly recommend requesting him when buying or leasing a car from Ramsey Jeep

I came to the dealership this weekend looking for a Jeep. I worked with Andy and he was super knowledgeable and incredibly patient. He even helped me keep my 4 year old busy during the whole process. Andy created and amazing car buying experience for me!

Excellent service from Chis and John. Met all of my personal and financial needs. No beating around the bush

I gotta say, the most customer friendly dealership I have ever done business with. Stress free negotiations and they not only matched but beat my best price. Salesman Andy was knowledgeable and helpful. I will definitely recommend to all my friends and family. I bought a 2018 Ram 2500 to replace my 2003 Ram 2500 which is still in great shape.

Made an appointment and was seen that day. Salesman Ryan spent about 2 hours with us putting together the car I wanted. I wanted a custom Challenger, not something off the lot. I placed the order that day. He said it would take 12 weeks to come in. 3 weeks later I got a call from him saying it was there. I picked it up the next morning. Super smooth transaction. Everyone at the dealership was super nice from sales to service. Highly recommend them! Love my Hellraisin Challenger!

Used the dealerships chat page got such a run a round trying to get price on brand new truck enter this enter that need more info just wanted a price sheeeesh! Just wanted a price

Thank you so much for all the help today and getting me into a brsnd new grand Cherokee. Salesman Andy Driscoll was such an amazing help.

I send my car a few issue that cost me $1500 after the dealer give me 15% discounts one of the issue was starter issue, it was diagnose wrong, I had to bring it back and it was fix again by changing the starter. even thought it was a part of the original issue and it was diagnose wrong, they refuse to credit me the 15% of the second bill. I have a Honda and Jeep cars, if this was Honda, it would not be an issue. I spend over than 2K on this bill total.

Thank you for your voice mail, I had to bring the car again for the same issue and Jimmy is taking car of me