Questions about Bellefaire JCB
What is Bellefaire JCB?
Bellefaire JCB is a nonprofit organization and among the nation's largest, most experienced child welfare agencies. It provides a variety of behavioral health services, including residential treatment, counseling, autism services, and foster care, primarily serving children and families in Northeast Ohio.
What specific services does Bellefaire JCB offer?
The agency offers autism services, adoption, foster care, early childhood education, mentoring, and support for homeless and missing youth. They also provide counseling, psychiatry, and residential treatment through their Monarch School for Autism.
How can a family get started or make a referral to Bellefaire JCB?
Families can learn how to get connected to the programs or make a residential referral by visiting the Admissions and Referrals section on their website. For youth in crisis, they can call the 24/7 hotline at 216.570.8010, while general inquiries can be directed to 216.932.2800 or 800.879.2522.
Where is Bellefaire JCB located and what are its main office addresses?
The main headquarters is located at One Pollock Circle, 22001 Fairmount Blvd. in Cleveland, OH. They also operate regional offices in Lorain, Medina, Portage, and Summit counties with specific local addresses and phone numbers for admissions.
What do reviewers praise about Bellefaire JCB?
Some reviewers highlight feelings of security, safety, and trust in the staff. Others mention having opportunities they wouldn't have otherwise, a welcoming and clean environment, and professional staff who are helpful and smiling.
What are the main complaints or criticisms from reviewers?
Some reviewers describe the experience as horrible, noting that staff and the environment can be negative. One 12-year-old reviewer strongly suggests not sending a child there due to bullying, cursing, and mean behavior among the kids.
How recent are the reviews and what is the current rating split?
The Trustburn rating is 3.6 out of 5 from 17 reviews. The most recent reviews date back to September 2020, with a mix of 5-star ratings from those who felt safe and supported, and 1-star ratings from those who experienced discouragement or felt the agency did not care about the child's best interests.
What makes Bellefaire JCB different from other child welfare agencies according to its own words?
The organization states that their multidisciplinary team combines deep professional knowledge with a shared commitment to innovation, collaboration, and improving outcomes. They emphasize that exceptional care begins with exceptional people, featuring highly trained, licensed therapists and board-certified psychiatrists.
What are the practical details for booking or accessing services?
For admissions and referrals, families can use the contact form on the website or call the general inquiries line at 216.932.2800. Specific admissions teams are available for different counties, such as the Lorain County office at 440.723.5495 or the Summit County office at 234.208.4300.
What does the location imply for visitors regarding accessibility?
The presence of multiple regional offices in Lorain, Medina, Portage, and Summit counties suggests that the agency aims to serve families across a wide geographic area in Northeast Ohio, not just Cleveland. This allows for localized admissions and support closer to where families live.
Are there any stated terms regarding compliance or safety?
The website mentions a Client Rights & Grievance Policy dated September 2026, indicating a formal process for addressing concerns. They also note that if a current client needs assistance, they should contact the admissions team at 216.320.8502.
What do people search for on Google when looking for this business?
People primarily search for 'bellefaire jcb reviews' and 'bellefaire jcb lorain', indicating a strong interest in understanding the quality of care and the specific services offered in the Lorain area.
How many stars did the majority of reviewers give?
The majority of the 17 reviews are 5-star ratings, with comments ranging from feeling safe and having opportunities to simply noting the environment is clean and organized. However, there are also several 1-star reviews that contrast sharply with the positive feedback.
What specific contact information is provided for the Client Rights department?
The primary contact for Client Rights is Rashad Davis, Lead Client Rights Officer, who can be reached at 216-320-8305. A secondary contact is Cylandra Allen, LSW, available at 216-694-7204.
What is the fiscal year reported in the annual report?
The organization published an Annual Report for Fiscal Year 2025, highlighting the resiliency of the agency and the community it serves.
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Their is some really nice people that will work with you. i got referred up their and they signed me with one of the best people.
I was an orphan here way back in 1996 This place was my home. ! I have changed in ways to be a better adult. I make money and it's all legal Tow boater baby! They take care of kids that have nothing. I have more than I need now thanks!
I dont know much about this place but i might be going here?!? i'm pretty excited
My child was there from March 2020 - Aug 2020.
To be honest the first 6 weeks were pretty discouraging due to many factors & situations that my child hand a huge part in creating. But staff and myself worked diligently to create a game plan for treatment for my child that worked and from there things went very smoothly! We worked closely on a weekly basis (sometimes on a daily basis) to discuss behaviors, game plans, visits, incident reports, and my favorite was getting the positive reports on growth and change from different staff members working closely with my child.
To any parent considering Residential Treatment, please know it is No cake walk for you or your child and it takes a lot of hard work for everyone involved to be successful!! I was naive about the process and quickly had to learn that my child had to be knocked down (Per Say) in order for them to be built back up into the Best person they can be!! It was hard as a Mother to trust that other people had my child's best interests at heart but I couldn't be more happy with the outcome of letting Bellefaire take the reins.
I have to give credit where credit is due, not that I don't believe that each and every staff member didn't have a hand in helping to guide and counsel my child because I know it was a huge effort on everyone's part but a few that I worked hand & hand with need recognition!
Mr. Kevin was a phenomenal Case Manager & was there every step of the way! He made me feel very informed throughout this process and it was definitely a pleasure working with him.
Miss V is a supervisor on the unit my child stayed in & did a wonderful job holding my child accountable! Miss V was like the "Mom" to my child when I couldn't be & I loved that she seen the potential that my baby had even through all of the mental health diagnoses and behavior issues.
Miss Jen has got to be the best therapist I have ever met in my life!! I have had my child with at least half dozen agencies and more than a dozen different therapist and no one has ever been able to build a relationship or earn trust from my child but Miss Jen!! I wish I were able to clone her, she is quite an amazing therapist!!
I gave 4 instead of 5 just because of the rough 6 week start, but I Absolutely Recommend Bellefaire JCB to any parent seeking Residential Treatment.
Thank you again Bellefaire Staff for Everything!!
Horrible experience. Staff are horrible and the environment as well
hi my name is Ellisa and im a 12 year old that goes to Bellfaire and I strongly suggest that you DO NOT send your child to Bellfaire they treat the kids terribly here my mom complain 26 times and they didn't change they let the kids get bullies there and they curse and say very nasty and mean things there so I strongly suggest you DON'T send your kid or kids here.
I had opportunities I wouldn't have otherwise had when I was at Bellefaire JCB Thanks to the Staff that showed me the way. I had sense of safety also I am a better person because of them
BEWARE!!!!! This place does not care about the BEST interest of your children ..The school therapist was ripped out from the child s life (after a year of therapy) and replaced with another therapist that wasn t bonding with the child, and this agency doesn t care about the impact on the child!!!!. ..They asked if terminating the case was an option, since it wasn t working out for the child REALLY??? This is a child that desperately needs help, not terminated.. .The child had a fair amount of time to try to adapt the new therapist, however, they don t care about the extra trauma they are inflicting on this child by FORCING him onto another therapist, especially since he doesn t respond well to CHANGE. His original therapist made a breakthrough, that NO other therapist has done they formed a rare bond that just can t be replaced by another. All the progression is now deteriorating before my eyes ..SHAME on this agency for not doing the right thing!!!!......To sum things up the therapists are wonderful, if you are lucky enough to KEEP them!
honestly i was there it wasnt very good but im just here to tell you kids to not make any friends just do what your supposed to dont get into any fights do your school work clean your rooms stay motivated alright you dont wanna be like me rn strugling in life not knowing whats comeing next in life just do what your supposed to and youll be out in no time
I left my kid there and they wouldn t give him back
My name is Martelle an ad I hate dis place they got favorite they touch people and they call people mom for no resean
The environment is so welcoming, clean and organized. The staff is always in a good mood and being very professional; smiling, laughing, joking around and being helpful. I feel as though this place is a no judge zone when here. Great work guys! Keep it up!!!
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Bellefaire JCB is among the nation’s largest, most experienced child welfare agencies providing a variety behavioral health.
- Website
- bellefairejcb.org
- Phone
- 216-320-8305
- Address
- 1 pollock circle
- Categories
- Mental health care