What is Sklep medycyny estetycznej Beauty Whale w Polsce?
Beauty Whale is an online store specializing in aesthetic medicine products, launched in early 2022. It offers over 500 brands including Juvederm, Belotero, and Teosyal, serving clients in Warsaw, Kraków, and Poznań. The business operates as a professional distributor with a focus on rapid order processing and competitive pricing.
How are orders delivered and what are the shipping costs?
The company ships orders across Poland using carriers like InPost, DPD Box, and DPD Courier. Shipping costs vary by order value, ranging from 2.00 zł to 19.99 zł depending on the chosen delivery method and total purchase amount. Most orders are dispatched within one business day after payment confirmation.
What payment methods are accepted for purchases?
Beauty Whale accepts non-cash payments exclusively through the PayU platform. Customers receive payment details after placing an order, and the transaction is only processed once the funds are successfully credited to their PayU account. This ensures secure and verified transactions before fulfillment begins.
Where is the business located and what are its operating hours?
The store's main office is located at ul. SZLAK, nr 77, lok. 222 in Kraków, Poland. The business operates from Monday to Friday between 9:00 and 18:00, with Saturday and Sunday designated as days off. This schedule applies to both customer support and administrative operations.
How can potential customers contact the company?
Clients can reach the team via the phone number +48 459 568 855 or by email at [email protected]. The contact page also provides a form for suggestions or feedback, which is managed by a dedicated manager who will respond via phone. These channels are available during the stated business hours.
What makes this store stand out from competitors?
The website highlights a vast catalog featuring over 500 brands, positioning itself as a comprehensive resource for aesthetic medicine supplies. It emphasizes rapid order processing and strong customer service as key differentiators in the market. The business aims to protect its client base while offering extensive product variety.
What specific product categories and brands are available?
The platform lists several categories including wrinkle fillers, biorevitalization products, mesotherapy drugs, and lipolysis preparations. Specific brands mentioned include Aquashine, Caregen, and Dermaheal alongside major names like Juvederm and Radiesse. This wide range supports diverse professional needs in aesthetic treatments.
What is the stated mission and operational style of the company?
The store's mission focuses on protecting its client base and helping to make the world more beautiful by providing high-quality aesthetic products. It describes its approach as creating a warm, sheltered environment for customers through precise and rapid service movements. The business aims to be a powerful force in the aesthetic medicine sector.
When was the business founded and how has it grown?
The website mentions that the business was established in early 2022, marking its entry into the open market for aesthetic medicine products. Since then, it has grown its product range significantly to include over 500 brands. The company continues to expand its reach across major Polish cities.
Are there any special pricing tiers or discounts?
The store offers a tiered pricing structure for shipping based on order value, with free delivery available for orders over 199 zł via DPD Box. Other methods charge between 2.00 zł and 19.99 zł for smaller orders under this threshold. This model encourages larger purchases while keeping costs transparent.
What are the legal registration details of the company?
The business operates as a limited liability company with a registered tax number (NIP) of 6762619310 and a KRS number of 0000976101. These details confirm its legal status and registration in Poland. The company maintains a professional online presence with a dedicated support team.
How quickly are orders processed and shipped?
The website states that most orders are shipped within one business day after payment is confirmed. Customers are advised to contact the store via phone for exact shipping timelines, as these can vary. All packages are packed with care and insured during transit to ensure safety.
What additional professional products are included in the catalog?
The store's catalog includes professional cosmetics and local anesthetics alongside core aesthetic medicine products. Brands such as FlosVita and WiQo are listed among the professional cosmetics available. This variety allows for comprehensive supply chains for aesthetic practitioners.
How does the payment verification process work?
The business operates with a clear policy of handling orders exclusively after payment verification through PayU. This process ensures that all transactions are secure and that the company can fulfill orders efficiently. The system is designed to streamline the purchasing experience for both buyers and sellers.
What are the primary methods for customer support?
The store's contact information includes a dedicated email address and a phone line for immediate assistance. The management team is available to discuss order details over the phone during business hours. This direct communication channel helps resolve any issues quickly and efficiently.
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