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Beatley Library

4.2· 60 reviews
Average ratingGreat
4.2/ 5

Based on 60 reviews

567%
412%
37%
28%
17%
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What reviewers say about Beatley Library

Generated with AI from 60 reviews on Trustburn · updated yesterday

Customers generally describe the library as organized, clean, and efficient for studying, though some note that cell phone usage and noise from children can be disruptive.
What does Beatley Library do?

Beatley Library is a library that provides a space for studying and accessing books.

Are there any complaints about Beatley Library?

The critical reviewers wrote that there are issues with noise levels, rude staff behavior, and confusion regarding late fees and operating hours.

AI-generated from reviews on this page. Verify anything important with the company directly.

Angela Tate
Reviews 1

Half of the staff are nice while the other half are rude. Woman employee with 2 different hair colors (white and brownish) who was working in the children's section glares at the kids playing in the kids corner and tells them to be quite because they are being distruptive when the kids weren't being that loud.

Courage Adabunu
Reviews 1

Very nice library and approachable staff. How I wish the management does something about the very impolite and ill-mannered people talking so loud on the phone. When I go to library, it is usually to have a calm atmosphere to study and focus on my assignments. But with this library, I always think that people come here every day just to talk on the phone and disturb the order. How can you put a whole 30+ minutes conversation on a speaker?

Sarah C.
Reviews 1

Pretty large library and beautiful building.
However, the main issue in this library is very dirty desks and tables. The things are sticking under the desks and chairs are disgusting and made me sick.
If you want to use desks to study, You will definitely need to bring with yourself disinfecting wipe!

Death by Debt
Reviews 1

A spacious library but they need to get an IT team to upgrade their modem & to add some more bandwidth. The internet is too slow. Also, it gets busy & you might have to deal with rude people talking on their phones and/or playing loud music through their headphones, but you're going to run into that problem at most libraries.

Edit 5/20/2013
They must have read my original review because they've updated their wifi and it's much better now!

Eternal Love
Reviews 1

Very hostile place for a library! So bear with me to hear the details:
We were there yesterday where I wanted to stop to look for a book, I had my child with me, and so I opened a computer for him on a kids YouTube show, while I went to look for a book, a lady that looked like homeless was sitting there on the computer next to him with another young lady (that might be her daughter) checking her Facebook and eyeing us the whole time, I did not think much of it then went to get my book, then I saw her screaming for the librarian and pointing at my child saying "hey where is this child's mother"! I was barely 50 feet away and within eye sight so I pointed to her that I'm here, she looked at me and kept shouting that I left my child and disappeared and she doesn't have to watch my child for me! At that point I came to tell her that I was there the whole time and I never asked her to watch him, she kept going on how she felt she had to watch him and that she is a woman of god... etc of all that crazy talk while her daughter was repeating same thing both were yelling very loudly, I asked them repeatedly to stop yelling when they never did I looked at the library I asked her to quiet them as I don't have any interest talking to them and the library should be a quiet place, she looked at me and said they are right you have to watch your child!!! The crazy lady kept saying thank you I knew it and kept going on, the librarian went back to her desk didn't even ask her to respect the place.

This place is a very hostile towards mothers because :

1. not only once or twice but many times it happened that my child happened to raise his voice playing or laughing and a librarian would jump on me even on the first incident reminding me it's a quiet place and he should be quiet! But 2 adults (the crazy lady and her daughter) screaming for at least 10 minutes was not addressed

2. I did my search and came to a conclusion that I did nothing against the library regulations or even state laws by leaving my child on the computer and going to grab a book, I didn't leave the premises or even go out of sight! So my child was not unattended, not for a second, and there is no one more caring in this world about my child's safety than me so those cheap acts of "I'm better than you" I would've expected on the street but not in a presumably respectful library, obviously the librarians there need to be educated on staying within their job description as librarians and not start acting as counselors, and they will bring this place down, reviews are all over the internet saying the same thing.

Corry Robb
Reviews 1

One of the best libraries I've ever been to. Huge selection, amazingly helpful staff, tons of parking and easy to get to via public transportation. Our home owners association usually has our meetings here as they have plenty of available rooms. Don't have the book you are looking for? They can probably get it to you from one of Alexandria's other branches in just a few days!

Ava Lebens
Reviews 1

I went to the library and had great service at the start, but when I went to check out I forgot my library card so this person to it upon her self to be very rude to a kid/pre-teen. I really hope you see this and realize that even though we are younger we should still be treated with respect.

Ullanda Young
Reviews 1

The library itself is really clean and nice. Great selection of books. Nice staff. The internet is faster now. The only con is actually what others already said; people talk loud at times on their cell phone or in conversation. But overall, a great library to visit.

E. Gray
Reviews 1

Loud with no quiet work rooms. There s nothing like being at a library to get work done and there s a WAILING child for 20 minutes and because of the acoustics you can hear the child EVERYWHERE. Let me repeat EVERYWHERE. The whole building seems designed to make every little sound carry.

isaac coffey
Reviews 1

Beatly is one of those places that makes you wish you were a kid in the library again. Great selection, great building, inside and (beautiful) outside reading areas, work desks for students in quiet places, an entire section of the building for kids. Always people there of all types, and the staff is pretty good too.

Daniel Misgana
Reviews 1

One of the best libraries in the area. Not only is the physical building beautiful inside and out, but their selection of books is vast and well-picked. Not to mention the incredible staff that is more than willing to help out anyone in need. It makes me wish I still lived in the area.

Natasha Brooks
Reviews 1

Very nice library with lots of activities for kids. I brought my niece last week for the first time and now she wants to go there all the times. She never really enjoyed at the other library we used to go to out of state but this seems to be a really cool place, with the park outside, can take walks on break

Rediet Tolla
Reviews 1

I like to come study in this library but in the winter time it's really cold in side most of us ( who use the library) we do not take off our coat. Sometimes I couldn't resist the coolness, so I have to go home. The people who work there they are fantastic , the site of the library motivate me to stay focus & study long hour. Is been 3/4 weeks since I start using this library it was good except room temperature!

Edited 1/19/2016
I think they turn dawn the temperatures on purpose cos, after they get a complement they don't even try to fix! It's 18 degree out side temperature & I don't think inside temperature is more than that! Please do something who ever responsible for this!

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About Beatley Library