BC Ferries

3.3 · 83 reviews
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Booyaka Stubbs
Reviews 1
2020-10-23 22:52

Did a road trip in 2018 with our family car and wa...

Did a road trip in 2018 with our family car and was impressed with the skill and accuracy these guys have, even with big vehicles. It was like watching someone play tetris with cars and trucks. The ride was awesome, we got a huge treat with a couple of whales breaching the surface! In these days of ...

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Jason King
Reviews 1
2020-09-19 14:23

Those of you who know me, know I operate a k9 secu...

Those of you who know me, know I operate a k9 security service in the lower mainland and Vancouver island area, today my partener and I were returning from Nanaimo with a highly aggressive Rottweiler in a crate in the back of my jeep,we attempted to book a spot on the dog deck but the website would ...

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Danwei Suo
Reviews 1
2020-09-17 13:37

Too expensive for normal "Public transportstion", ...

Too expensive for normal "Public transportstion", Bland and overcharged food(except white spot). They said they care about our comfort, we wake up at 5 and stay in the car for atleast an hour to wait 7am ferry. I can't smoke about 4 hour. That such a good service provided by BC gorvenment. I wish on...

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terri foster
Reviews 1
2020-08-12 04:07

This is the worst website that i have every encoun...

This is the worst website that i have every encountered, it is embarrassing to live in the province and to ever tell anyone to use it....there is no excuse for the way it functions. When i go to put in the number of passengers it added one....i have been trying to get a reservation for about an hou...

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Alex K
Reviews 1
2020-08-08 17:28

Overpriced, luxury, cooperate greed based ferry se...

Overpriced, luxury, cooperate greed based ferry service. Does not care about its own BC residents only the tourism industry bringing in the money. I absolutely despise their company and service. Nothing bad to say about employees but all the decisions are coming from head office anyway. If there was...

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Marjorie Brown-Watts
Reviews 1
2020-08-02 01:22

On the ferries a lot and notice significant improv...

On the ferries a lot and notice significant improvements - the new Coastal Celebration was beautiful, super modern, huge windows and spacious seating. The pod of dolphins on the last trip back to Vancouver was spectacular. Scenery cannot be beat. Improved strong WIFI and easy work stations. Read...

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Sabine Johns
Reviews 1
2020-07-23 21:22

That was the first time that we brought our Motorh...

That was the first time that we brought our Motorhome (65 feet including dolly and car) not from Port Angeles to Victoria and that was really a VERY good decision! From Vancouver to Sydney it is so much more convenient. Because the Ferry was far newer and much more space, even the check-in/out was f...

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Grant Campbell
Reviews 1
2020-07-11 19:31

As a regular "customer", I don't usually bother wi...

As a regular "customer", I don't usually bother with the upper deck services and instead choose to stay in my vehicle. You've definitely gotten better over the years at managing car alarms, but its still not a perfect system. I've often wondered why there aren't signs painted in obvious places on th...

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B R T
Reviews 1
2020-07-09 04:50

Paid extra for reservations but it seemed the same...

Paid extra for reservations but it seemed the same as when i didn't have one. The hotels i stayed at treated me with disdain almost because of the discount i got for booking my vacation thru bc ferries. One hotel told me i would be treated better if i booked thru them directly.

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Randy Mar
Reviews 1
2020-07-07 07:49

If you want to leave the rock you have to use the ...

If you want to leave the rock you have to use the ferry's not unless you fly the old days was a hell of a lot better fist come first on not any more the one's with the money get's on first by making a reservation they have to make more money to pay all the worker's in head office its funny when ther...

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aaron mercer
Reviews 1
2020-06-26 03:28

pretty much the only choice you have to get to and...

pretty much the only choice you have to get to and from the islands.

sucks that you are not aloud to stay in your vehicle anymore.

the pet friendly area needs major improvement or allow pet owners a space on board.

if you are biking, there is no safe and secure place for your bike or gear.
...

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Jason Vogt
Reviews 1
2020-06-23 02:20

I purchased a reservation ticket but due to unexpe...

I purchased a reservation ticket but due to unexpected traffic issues was 27 minutes early for my boarding, instead of 30. I was told the reservation was no longer valid (and lost that money), on top of the a 2 hour additional wait for the next ferry... the ferry ended up being 30 minutes late due t...

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Nick Kala
Reviews 1
2020-06-18 23:03

Let's start of by saying that the ferries are freq...

Let's start of by saying that the ferries are frequently late, the service poor, and the prices expensive. You would assume that spending 81$ just to go to the mainland would in turn get you good service and get you to your destination in a timely fashion, however, you would be wrong. Just this most...

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Chad
Reviews 1
2020-05-07 10:08

I have only had good experiences with this company...

I have only had good experiences with this company. The staff is friendly, effective, and efficient from said experiences.

I think prices are fair given how expensive it must be to operate and maintain these vessels, not to mention all of the other essential facilities and personnel on land.

T...

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Jennifer Berkley
Reviews 1
2020-05-05 17:46

I was on the sailing from Victoria to Vancouver se...

I was on the sailing from Victoria to Vancouver several days ago, what I witnessed was nothing short of horrifying, a 10 year old boy was getting mauled and bit by a very aggressive pit bull type dog, it only lasted a minute or so , but it was enough time for the dog to really sink it's teeth into ...

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Adrienne Verbeck
Reviews 1
2020-04-19 10:56

Going into Victoria BC was a fair experience with ...

Going into Victoria BC was a fair experience with announcements prior to boarding the ferry as we decided to stay in the car before boarding.
However, on the return trip back to Vancouver from Victoria, we almost missed not getting on as we were inside the building having coffee when I noticed a ...

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Steven
Reviews 1
2020-04-01 01:37

** -5 STARS **

** -5 STARS **

BC ferries needs to dissolve or go back into the public's hands.

Customer service is horrible.

Employees act INCREDIBLY arrogant.
(Sorry but just because you work there, doesn't make you better than someone working at McDonald's. You SHOULD be ashamed and embarrised rather ...

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Frank Zhang
Reviews 1
2020-03-21 22:43

first time to Victoria, and we were there at 5:15p...

first time to Victoria, and we were there at 5:15pm, bought the ticket for 7pm, but can't get on the ferry and had to wait for the 9pm one. so we waited for 4 hours!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We're from Castlegar, BC, We star...

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renqeau Playz
Reviews 1
2020-02-08 20:05

Everything is okay, but I don't really like it bec...

Everything is okay, but I don't really like it because the workers don't interact or try and help people out when they're in need.
The food is okay, but in my opinion my mom's food is better, if you want safe transportation this is a great option.

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