Baxi Spa

3.5 · 111 reviews
L
Luigi Burigo
Reviews 1
2020-10-24 13:09

for 30 years I owned a boiler IDEAL STANDARD METHO...

for 30 years I owned a boiler IDEAL STANDARD METHOD ... never a PROBLEM .. !!
NOW ... on the advice of a hydraulic friend ... Sisti sure ... (very good boy) installed me your Vs ...
.... NUVOLA - 3 ... !!
But is it ever possible that for a Caldaia .. (definition of Caldaia) ... that is a stove wi...

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A
Arpa sas
Reviews 1
2020-10-23 11:09

After 6 troubled years and thousands of euros spen...

After 6 troubled years and thousands of euros spent on maintenance and replacement of the various spare parts, in the end, also due to the poor preparation and professionalism of the local TECNOGAS service in Rimini, and the low quality of the product, we had to replace both Baxi Luna HT1550 boilers...

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E
Enrico Malatesta
Reviews 1
2020-10-15 00:47

Absolute non-existence of customer service, boiler...

Absolute non-existence of customer service, boiler to be started through their CAT that has bounced me for more than a month, emails and phone calls to customer service as installer without any response.
I had also given an availability for the payment of an extra given the distance.

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D
Daniela Brombin
Reviews 1
2020-10-08 01:37

NEVER buy a BAXI boiler, the assistance is absolut...

NEVER buy a BAXI boiler, the assistance is absolutely INCOMPETENT, they are only able to do the annual cleaning asking you for 100 euros.
I have a noise problem and none of these technical to what to do. I also tried to call headquarters to talk with someone competent, NOTHING TO DO remind you from...

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S
Soluzione Casa
Reviews 1
2020-10-01 17:43

Unfortunately I can only put a star, I bought in 2...

Unfortunately I can only put a star, I bought in 2012 a boiler of almost 4,000 every year hangs and every intervention must be replaced a piece .... THAT DUCTS, NEVER A BAXI BOILER discourage .... even today you are stuck and I will have to replace another piece of 3/400 and more labor.

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V
Valentino Di Marco
Reviews 1
2020-09-22 08:50

Excellent company that I must say as bus drivers w...

Excellent company that I must say as bus drivers we have been treated very well. They gave us a single room for each driver which is very welcome and important since we drivers must rest in order to watch the next day and have a colleague who snores near you is not nice ok lunch dinner thanks

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C
Christian Lattuada
Reviews 1
2020-09-02 14:21

A star ... because zero is not possible to put the...

A star ... because zero is not possible to put them! The boilers are blocked from the first year of life and the series of official technicians who tried to solve the problem - after 5 years - did not come to terms with it. To the last solution proposed "try to change the exchangers" I prefer to cha...

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O
Ognenka Georgievska
Reviews 1
2020-08-26 11:28

Exceptionally High Quality Products that will meet...

Exceptionally High Quality Products that will meet all your heating requirements, weather domestic or commercial combined with highly professional after sale Technical Support.
Compliments and appreciation to the whole BAXI Management Structures.

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M
Maura Borella
Reviews 1
2020-08-17 00:40

Blu assistenze (Cartura), which provides assistanc...

Blu assistenze (Cartura), which provides assistance on behalf of the Baxi, replaced the defective engine of the air conditioning system, declaring that the problem was created by those who made the first installation which, according to them, would have left residues of dirt in the pipes.
They clai...

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D
Diego Bruno Paganini
Reviews 1
2020-08-16 15:05

Large company of boilers and heating products. I a...

Large company of boilers and heating products. I attended a technical updating course, a great structure for this type of activity. Excellent competitive products for more famous brands from other countries. Better to buy Italian and with Baxi you are on the safe side.

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S
Slavka Duranova
Reviews 1
2020-07-13 16:54

Baxi's history began with the production of enamel...

Baxi's history began with the production of enamelled utensils. As time goes by, this company has continuously advanced and changed its manufacturing process according to market requirements and currently this leading company produces gas boilers, air conditioners, heat pumps, high quality solar ass...

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G
Giulio Senior
Reviews 1
2020-06-25 19:54

I state that I have to buy a Baxi boiler and I hav...

I state that I have to buy a Baxi boiler and I have already confirmed the estimate, proud to buy a boiler produced in my area. But now that I have read the reviews, I am amazed at the serious reports about the boiler blockage / failure and service. But I am equally amazed by the absence of technical...

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R
Renzo Persigilli
Reviews 1
2020-06-02 09:07

Hello, dated 10/28/016, a Baxi prime 28 boiler was...

Hello, dated 10/28/016, a Baxi prime 28 boiler was installed in the manufacturer / seller after injunction by the court. On 11/16/016, the first ignition. This was followed by the regular annual maintenance, provided for by law, even though the plant was shut down. Maximum use time, no more than thr...

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M
Monica Pinese
Reviews 1
2020-05-14 01:14

Very bad product. This is the third winter and it ...

Very bad product. This is the third winter and it is the third winter that gives problems. Last year the technician came out 3 times because he was always in block. A hardship never had before. And tonight, we're headed. Now by mistake or a fuse or the motor. I have no words.

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R
roberta granzotto
Reviews 1
2020-05-05 00:45

We wanted to install Baxi but unfortunately they d...

We wanted to install Baxi but unfortunately they do not offer the complete range of products for a home, which for us means different suppliers and unrelated products ..... it was a regret to have to turn to foreign brands to set up a branded home. What a pity ... times change.

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S
Silvia Catullo
Reviews 1
2020-04-04 22:30

I also put a star because otherwise I couldn't wri...

I also put a star because otherwise I couldn't write. PESSIMO BUYING !!! After a little over a year, he started to go out of business with the red LED E01, E53. The assistance is limited to cleaning, which of course we pay, and the problem is not solved !!! Damn the time we decided to take this boil...

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R
roberto preo
Reviews 1
2020-04-03 03:57

Intervention required 119 And on 06-12-2019 interv...

Intervention required 119 And on 06-12-2019 intervened without solving the problem due to lack of spare part which was ordered from the BAXI parent company. At 16-12-2019 I am still waiting. The problem is the Assistance center or Baxi S.p.a. ???

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A
Alberto Pastore
Reviews 1
2020-03-06 17:06

Every year punctually when the cold comes and turn...

Every year punctually when the cold comes and turns on it freezes ... (new house and new boiler 5 years) but the most embarrassing thing is the extended warranty, I would dare to say a scam .... every problem had outside the two years it was included in the coverage for various and varied reasons .....

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L
Luca Nannini
Reviews 1
2020-02-27 10:54

The worst after sales service ever seen, also beca...

The worst after sales service ever seen, also because it is practically non-existent! New boiler just assembled, damaged by their own operators who were unable to start it and removed the safety Teflon, had to come to replace the ruined pieces by them but after 5 months nothing, grave silence, the s...

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L
Luciano Mori
Reviews 1
2020-02-23 19:59

5/6 years ago I bought a Baxi outdoor boiler. I wa...

5/6 years ago I bought a Baxi outdoor boiler. I was mounted during the summer when I put it into operation I had to change a card because it did not work. After a year I had to change another board. At the third tab changed, this time no longer under warranty I wrote to the Baxi headquarters asking ...

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A
a. raia
Reviews 1
2020-02-21 23:20

zero stars - INDECENT assistance - 3 days minimum ...

zero stars - INDECENT assistance - 3 days minimum for a 6 month boiler already blocked. AND 3 DAYS WITH 2 SMALL CHILDREN IN THE COLD HOUSE AND WITHOUT HOT WATER? I will hear the lawyer for damages. HOWEVER I MAKE THE BOILER FOR OTHER MORE RELIABLE BRANDS IN THE TECHNICAL SUPPORT. DISCONNECT TO ALL. ...

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F
Francesco Tomaello
Reviews 1
2020-02-18 18:49

Installed a new heat pump that never worked.

Installed a new heat pump that never worked.
After ten days they decide to change cards and today after another 10 I find myself with no pieces arrived and without heating and hot water.
All life Daikin

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