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Barry Brown & Sons

4.2· 9 reviews
Average ratingGreat
4.2/ 5

Based on 9 reviews

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322%
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Questions about Barry Brown & Sons

Based on 9 reviews, listing data and website checks · updated yesterday

What is Barry Brown & Sons?

Barry Brown & Sons is a company based in Pakenham, Victoria, that has been supplying and installing high-grade stainless steel tanks, chillers, and associated equipment since 1970. They offer a wide range of refurbished food-grade tanks in Australia and provide custom fabrication services for various industrial and commercial applications.

What specific products and services does the company offer?

The business supplies stainless steel tanks, industrial water chillers, farm milk tanks, pasteurisers, and cheese vats. They also provide custom stainless steel fabrication, heat recovery systems, CIP tank cleaning systems, and purpose-built electrical control panels.

How does the company handle delivery and installation for customers?

Barry Brown & Sons manages the entire process from workshop to commissioning, including freight, logistics, and on-site installation. They handle everything from preparing equipment for transport to final testing and handover, ensuring the equipment arrives safely and is operational from day one.

What are the key features of their thermal energy storage systems?

Their thermal energy storage systems use ice balls housed in a large, highly insulated glycol storage tank. During off-peak hours or solar production, a water chiller freezes the ice balls to store cooling energy, which can then be used to reduce operational costs.

What industries does this business serve?

They cater to dairy production, beverage and brewing, food manufacturing, chemical processing, and wellness and specialty applications. Their equipment is designed for hygienic handling and temperature stability across these diverse sectors.

What is the company's track record based on customer feedback?

The business holds a Trustburn rating of 4.2 out of 5 from 9 reviews. Recent feedback from October 2023 highlights professional service, top-notch quality, and excellent workmanship for construction and renovation projects.

How can a customer get in touch with the business?

Customers can reach the team by calling the Pakenham office at (03) 5941 6111 or by sending an enquiry online through their contact form. The business also provides an email address for sales inquiries.

What makes their approach to customer projects different?

They emphasize a single, experienced partner managing the entire project from start to finish. This includes early involvement to plan access and lifting requirements, which helps prevent delays and reduces risk for the client.

What are the steps in their installation and delivery process?

The process begins with project planning and site assessment, followed by coordinated delivery using trusted transport providers. On-site installation is carried out in their workshop to ensure quality, and the final step involves testing, commissioning, and handover.

What types of stainless steel fittings do they supply?

They offer a wide range of fittings including BSM, BSP, and Tri-Clover fittings, along with sprayballs, butterfly valves, sample taps, tube bends, and tees. These components are essential for various industrial and food-grade applications.

What is the company's experience level?

Barry Brown & Sons has over 50 years of experience in the industry. They have been supplying and installing high-grade stainless steel tanks and chillers since 1970, building a reputation for practical engineering and hands-on expertise.

What are the main themes in customer complaints or areas for improvement?

While most reviews are positive, some customers mentioned that the process could be smoother or that communication could be improved during certain phases. However, the majority of feedback focuses on the high quality of the end result.

What should a first-time customer know before ordering?

It is important to include details about the equipment needed, the application, preferred size, and site location when contacting them. Providing this information upfront helps the team point you in the right direction and ensures a practical solution for your operation.

How does the company describe its unique selling point?

The website states that they are one of the few suppliers who offer a complete turn-key service for all cooling requirements. This includes stainless steel tanks, heat exchangers, chillers, and a customised control panel all designed to meet specific customer needs.

Where is Barry Brown & Sons located?

Barry Brown & Sons is located at 12 Drovers Pl.

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Wahyu Jatmiko
Reviews 1

I recently used Barry Brown & Sons for a home renovation project and I couldn't be happier with the results. The team was professional, efficient, and their workmanship was top-notch. The entire process from start to finish was seamless and stress-free. I would highly recommend Barry Brown & Sons to anyone in need of a reliable and trustworthy construction company.

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About Barry Brown & Sons

Barry Brown & Sons have been supplying & installing high grade stainless steel tanks, chillers & associated equipment since 1970. We have the largest range of refurbished food grade tanks in Australia!! We can modify any tank we have to suit your application; whether you need a special mixer fitted or inlets/outlets welded in; we can do the lot!! Our jacketed tanks can be supplied with our glycol chillers to suit any heat load or application, And we will do the full installation for you, including electrical panels & onsite wiring!

Address
12 Drovers Pl