Banorte

Avoid at all costs opening an account in this bank! I used to be with IXE—an amazing practical bank. Then Bamorte absorbed it, and ever since it's been a constant and steady decline in service. Extremely bureaucratic and it seems that their purpose is to make it harder for the user. I live in USA and if I need to talk to a representative, they will solve nothing for you. Supervisors are nonexistent and will not talk to you, just triangulate with the low level people that answer the phone. I can no longer access my online banking, and for weeks, I've been unable to resolve the issue. Only solution? TRAVEL TO MEXICO TO CANCEL MY ACCOUNT AND FIND A BETTER BANK. Avoid banorte like the plage, specialy if you don't live in Mexico.

Pity security. They steal the card at ATMs and give you another

I touch a detail with the people who for some problem misplace the card that gives them government and will charge that bank at the window and the person in charge of making that authorization treats the elderly people, that branch gives a bad service to the customer and they always walk with a genius as if we take their money from them,

Super delayed. 2 hours and not even that way my turnl and that I am a customer.

Very good architecture of the building, in the center of Monterrey Historic, colonial building

Very bad service, there was a line to enter the bank and they let the gandalla people who stood up to the front.
And there is a cashier who just spends her time wasting her time and does not attend

It is very late to be attended to, few open boxes and a full room, they need to improve their service, an hour waiting for attention at the box and no, we better go out ... To make our time more profitable ...

Attention with slow executive: / as they carry an order, but skipped numbers passed on the screen.