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Bandwidth.com

4.0· 9 reviews
Average ratingGreat
4.0/ 5

Based on 9 reviews

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What reviewers say about Bandwidth.com

Generated with AI from 9 reviews on Trustburn · updated 2 days ago

Customers generally describe the service as excellent, highlighting crystal clear call quality and responsive, helpful support, while one reviewer reported a mixed experience with slower customer service and less competitive pricing.
What does Bandwidth.com do?

Bandwidth.com is a large telecom company that provides wholesale connectivity, voice, 9-1-1, and SMS solutions to over 500 wholesale customers and thousands of enterprise accounts.

Are there any complaints about Bandwidth.com?

The reviews on file do not mention specific complaints, although one customer noted that customer service was slow to respond and pricing was not as competitive as hoped.

What do people say about Bandwidth.com outside Trustburn?

Outside of Trustburn, people discuss Bandwidth.com as the underlying carrier for Google Voice, a reliable provider for 3CX users, and a network used by NumberBarn for number porting.

AI-generated from reviews on this page. Verify anything important with the company directly.

Joel Antman
Reviews 1

I recently used the services of this company for my business, and I must say that I had a mixed experience. The website was user-friendly and easy to navigate, which made it convenient for me to understand the services offered. However, I found the customer service to be a bit slow in responding to my queries, and the pricing was not as competitive as I had hoped. On the positive side, the quality of the services provided was satisfactory, and I didn't encounter any major technical issues. Overall, I would rate my experience as average. I believe there is room for improvement in terms of customer support and pricing to provide a more competitive edge in the market.

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About Bandwidth.com

Bandwidth is one of the largest telecom companies in the nation, helping over 500 wholesale customers and thousands of enterprise accounts leverage communications as a tool for innovation.

The company was founded in 1999 as a reseller of connectivity solutions, getting into the voice business when it recognized a need for more nimble voice solutions.

The company helped pioneer the concept of SIP trunking in 2006 and added 9-1-1 into its portfolio with the acquisition of dash Carrier Services in 2010. Bandwidth is now the only nationwide provider offering integrated Voice, 9-1-1, and SMS solutions, all available through an intuitive web-based portal.

The company has nearly 300 employees in its Raleigh headquarters, its Denver office and remote locations throughout the country. It is profitable and privately held.

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