Login or sign up
For business
Average ratingGreat
4.1/ 5

Based on 8 reviews

538%
438%
325%
20%
10%
Ask AI

What reviewers say about Balto

Generated with AI from 8 reviews on Trustburn · updated 61 days ago

Customers describe Balto as a game-changer that has drastically improved their customer service operations and efficiency. Reviewers frequently highlight the platform's user-friendly nature, the quality of its AI technology, and the supportive expertise of the Balto team during implementation.
What does Balto do?

Balto is an AI technology company based in St Louis, Missouri, that provides real-time call guidance and coaching for contact centers. It listens to both sides of a conversation and visually prompts agents with the best things to say during live calls to increase conversions and improve customer experience.

Are there any complaints about Balto?

The reviews on file do not mention specific complaints.

AI-generated from reviews on this page. Verify anything important with the company directly.

Khaled Alswaigh
Reviews 1

The AI platform provided by Balto.ai has exceeded our expectations. The automation and analytics capabilities have allowed us to deliver a superior customer experience. We are impressed with the level of support and expertise that Balto offers. Thumbs up! 👍

Judy Leonard
Reviews 1

The AI technology offered by Balto is truly remarkable. We have been able to streamline our customer service processes and improve efficiency within our organization. The team at Balto has been incredibly supportive throughout the implementation process. Highly recommended!

Heidi Fitzsimmons
Reviews 1

I recently incorporated advanced AI solutions into our customer service operations. The results have been outstanding! The platform we adopted significantly improved our response times and customer satisfaction levels. I highly recommend exploring AI technologies like Balto's.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Balto

Balto is an AI technology for real-time call guidance and coaching. It increases conversions, delivers a world-class customer experience, and decrease ramp time with Balto’s real-time guidance for contact centers.

Balto is the #1 real-time guidance for contact centers. Powered by AI, Balto listens to both sides of a conversation, and visually prompts agents with the best things to say, live on every call. Scale “perfect” to thousands of agents with the push of a button and get immediate insight into what’s working and what’s not.

The company was founded in 2017 and is based in St Louis, Missouri.

Website
balto.ai
Address
911 Washington Ave