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The Back Room

4.4· 5 reviews
Average ratingGreat
4.4/ 5

Based on 5 reviews

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Questions about The Back Room

Based on 5 reviews, listing data and website checks · updated 2 days ago

What is The Back Room?

The Back Room is an online secondary fine art marketplace connecting collectors directly to browse, list, and acquire artworks like paintings, prints, and drawings. It operates on a commission basis ranging from 4% to 12%, charged only upon completed transactions, and positions itself as neither an auction house nor a gallery. The platform allows users to catalogue their collections and offers browseable listings of available works, including pieces by listed artists with prices shown in Australian dollars.

How does the virtual gallery and listing process work?

The platform features curated collections associated with individual collectors based in cities such as Sydney, allowing users to catalogue their collections under a name of their choosing. Users can arrange works on their own virtual wall by dragging, resizing, and hanging them exactly as they would in a real room. This feature enables collectors to mark works they are ready to move, set their price, and add condition notes without owing anything until a sale completes.

What are the commission rates and payment terms?

Commission scales down as value scales up, starting at 12% for works under A$2,000 and dropping to 4% for major works over A$100,000. There is no listing fee, and nothing is owed until a sale completes, with the commission calculated on the final agreed sale price rather than the original asking price. Seller pays the commission, which is deducted automatically from the settlement via Stripe Connect once a transaction finishes.

How does the payment and settlement system operate?

The Back Room uses Stripe Connect to handle settlement, holding buyer payments until handoff is confirmed before splitting funds automatically. Funds typically settle to the seller's account within 2–3 business days of confirmation, and Stripe's standard processing fees are absorbed by the platform rather than added on top of the seller's commission. This routing ensures both parties have a transaction record and buyer protection while still settling quickly.

What is required to set up a seller account?

To start selling, users must connect a Stripe account through a one-time setup that takes about five minutes, including a standard KYC check and adding bank details. Once set up, collectors can list works for sale immediately with no waiting period, and the platform handles tax info confirmation for compliance. This streamlined process allows immediate listing without additional delays.

What premium services and certifications are available?

The platform offers premium services including valuations through independent accredited valuers and Back Room Certified listings. For certification, a representative sights the work in person or via verified video call and reviews original purchase documentation to confirm the work exists and the provenance story holds. This certification is not a forgery check but confirms the work's existence and logged provenance, costing from A$95 with additional works at A$10 each.

How does the platform protect user identity and communication?

All communication between buyers and sellers goes through The Back Room to keep identities protected until both parties are ready to transact. The platform ensures that nothing is owed until the work sells, and the tiered commission structure applies only upon completion of a sale. This secure messaging system facilitates direct collector-to-collector interaction while maintaining privacy.

Where is the business located and what regions does it serve?

The Back Room is located in Sydney, Australia, as indicated by its focus on Sydney-based collectors and its use of Australian dollars for all pricing. The platform serves the fine art retail and internet industries, connecting collectors in this specific geographic region. Its operations are centered around facilitating direct transactions within this local market.

What do Reddit users say about the concept?

Some reviewers on Reddit mention the concept of a 'back room' in unrelated contexts, but the platform's name directly references this idea of a private exchange. The business describes itself as a private exchange for collectors where they can browse and acquire directly from other collectors. This aligns with the theme of finding hidden or exclusive opportunities in the art market.

What are the key features of the tiered commission model?

The platform features a tiered commission structure that rewards higher-value sales with lower fees, ranging from 12% for smaller works down to 4% for major works over A$100,000. This structure is designed to encourage the sale of valuable pieces while keeping costs reasonable for smaller transactions. The commission is only charged once a transaction completes, ensuring no upfront costs for sellers.

What integrations and tools does the platform offer?

The platform integrates with Stripe Connect to handle secure payments and automatic fund splitting, ensuring a smooth transaction process. It also offers a virtual wall feature for cataloguing collections and a certification service for verifying provenance. These tools collectively support a seamless experience for both buyers and sellers.

Who is the ideal user for this platform?

The platform is designed for collectors who want a private exchange to browse and acquire artworks directly from other collectors. It suits those who prefer a commission-based model with no upfront listing fees and a focus on direct communication. The platform is ideal for users who value a curated, small-community approach to art trading.

What is the official website of The Back Room?

The official website of The Back Room is backroom.art.

How is The Back Room rated on Trustburn?

On Trustburn, The Back Room has a rating of 4.4 out of 5 based on 5 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Frank O'Malley
Reviews 1

I love the virtual wall feature! It lets me arrange works exactly as I would in a real room, which is a great touch for visualizing my collection at home today.

Elena Voss
Reviews 1

The commission structure looks attractive since it is only charged on completion. I am curious if the tiered commission applies to all sales or if there are hidden fees for premium services like certification. The pricing for certification seems reasonable, but I would like more clarity on how that interacts with the overall commission when a work is sold through the platform.

David Merton
Reviews 1

It is good to see that works are available for purchase directly from collectors. However, I noticed that some collections currently show zero works catalogued. This might limit immediate options for buyers who are looking for specific pieces. While the platform seems ready, the actual inventory might be small right now. I hope more collectors start adding their collections soon to provide more variety and choice for everyone involved in the community.

Clara Hemsley
Reviews 1

The platform offers a diverse range of collections that cater to various artistic interests. I have noticed that the available works span from Australian Modernism to Contemporary pieces, including First Nations and Emerging Artists. This variety allows collectors to explore different styles without being limited to a single gallery’s inventory. The ability to browse these collections directly from other collectors adds a layer of authenticity and personal connection to the artworks. It is refreshing to see a platform that prioritizes direct interaction between buyers and sellers. The organization of works by collection makes it easy to discover new artists and pieces that might otherwise go unnoticed. Overall, the range of offerings seems robust and well-curated for those looking to expand their collections in a meaningful way.

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About The Back Room

The Back Room is an online secondary fine art marketplace that connects collectors with one another to browse, list, and acquire artworks directly. The platform allows users to catalogue their collections and offers browseable listings of available works, including paintings, prints, and drawings by listed artists, with prices shown in Australian dollars. It operates on a commission basis ranging from 4% to 12%, charged only upon completed transactions, and positions itself as neither an auction house nor a gallery. The site also features curated collections associated with individual collectors based in cities such as Sydney.