If I could give a -100 star review I would. Avoid this company like the plague!!!
Explaining the end before you read the review- The ombudsman has decided that B3 had to apologise to us and remove the contract and not charge us with any of the contract. Please see the attachment below. On top of this we are taking B3 to court for our time spent on the case- Do not bow down to these bullies.
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Firstly, just to clarify, we have not had anything installed and we have not received an invoice from B3 apart from one to terminate the contract which equates to £300.00 Total including
VAT, this was received on 22nd April 2026.
B3 promised us they would fit broadband and telephones into our small company within a 2 week period. 7 months later we have nothing fitted and £5,000 worth of debt collector chasing us...
The manager Piers and the team have ignored our emails chasig them for the fitting of the broadband and also when we demanded the contract be terminated they ignored us without reponding for 2 months solid. Then suddenly we have a bill to pay and we are promised that we would be the top of their list to complete the works... We declined and have counter sued the company for our time. reported them to the ombudsman and are rebutting the debt collectors!
We have since been blackmailed that if we do not remove our negative review on here that they would give us a bad review and share a voice recording of JPA stating that we will come down and stand outside the office address if they didnt stopp emailling and calling us as they suddenly wanted payment for something they hadn't done 7 months later.
BLACKMAIL in an email!
AVOID AVOID AVOID!!!!
What reviewers say about B3 Communications
What are the most common complaints about B3 Communications?
Based on the reviews on file, the most common complaint concerns customer support responsiveness, with one reviewer also describing a serious contractual dispute.
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👍 B3 Communications exceeded my expectations. The quality of their services is excellent. They have a dedicated team that always goes the extra mile to ensure customer satisfaction. I will definitely be a long-term customer. 😊
B3 Communications is an average company. They provide decent services at an affordable price. However, I was not particularly impressed with their customer support. It took a while to get a response to my queries. Overall, a satisfactory experience.
💯 B3 Communications is simply amazing! They offer a wide range of services, and their team is incredibly talented. They provided prompt solutions to my queries and ensured a smooth experience throughout. I am extremely satisfied with their services. 👌
I had high hopes when I approached a communications company for assistance, and B3 Communications did not disappoint. Their services are outstanding, and they provided timely solutions to my problems. I am thoroughly impressed!
😊 I had an excellent experience with B3 Communications. They provided exceptional services and exceeded my expectations. Their team was knowledgeable and professional, making the entire process smooth and hassle-free. I highly recommend their services! 👍
I recently used a communications company for my business needs, and I must say, I was impressed. The services provided were top-notch, and they were able to meet all my requirements. The team was professional and efficient. Highly recommended!
I recently used B3 Communications, and I must say, they exceeded my expectations. Their services are top-notch, and their team is highly skilled. They provided timely solutions to all my queries. I am thoroughly impressed!
The recent communications company I worked with provided exceptional services. Their team was knowledgeable and professional. They understood my requirements perfectly and delivered outstanding results. I highly recommend their services!
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