Based on 5 reviews
B-Sales is a customer relationship management (CRM) software designed specifically for sales representatives to centralize prospect tracking, follow-ups, appointments, offers, and interaction history into a single tool.
The company offers a free pilot program that requires manual approval and does not require a credit card to start using the software.
According to the website, the main problem B-Sales solves is the absence of a single place to see every prospect, next action, and clear history, which leads to missed follow-ups and scattered information.
The platform allows users to log actions, dates, and results directly, ensuring that every exchange and deal remains attached to the correct contact permanently.
The software provides a dashboard that shows who to call today and why, helping users know their next steps without having to think about it manually.
The company states that it uses Google Analytics cookies to measure audience and understand site usage, with no advertising or sharing of personal data involved.
The website mentions a 'Pipeline' feature that tracks sales targets, such as a 98% objective and 1.28 M€ pipeline, and sends automatic alerts when the remaining target is close.
The platform includes a 'Timeline' feature that records events like adding a report or scheduling an offer, as seen in the example of a deal with Norda Équipements.
The company states that their response time to inquiries is generally under 48 hours, though it is usually faster.
The website notes that the product is presented in French, with sections for pricing, security, and resources available alongside access request options.
The company claims that its CRM is designed by a salesperson for salespeople, focusing on making the follow-up process simple and centralized.
The platform allows users to see a clear history of client interactions, preventing the loss of information that happens when data is scattered across emails and spreadsheets.
The company offers a 'Copilote' feature that helps users plan their next actions, such as reminding them to follow up before a specific deadline.
The website includes a 'Resource' section and 'Tous les guides' (All guides) to help users understand how to use the software effectively.
You can reach B-Sales by e-mail at contact@b-sales.io.
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Le support est particulièrement apprécié pour son approche humaine. Chaque message est lu et traité personnellement, sans standard téléphonique ni file d'attente. Cette réactivité garantit une réponse sous 48 heures, souvent plus rapidement. C'est un atout majeur pour une petite équipe qui valorise la proximité et la qualité de l'accompagnement direct lors de l'intégration du CRM.
Une centralisation efficace pour tout le suivi commercial, de la prospection à la vente.
Ce qui distingue B-Sales, c'est sa construction par un ancien commercial. On sent cette influence dans la simplicité d'utilisation et l'absence de configuration lourde. L'espace Commercial offre une vue claire sur les prochaines actions, tandis que l'espace Direction permet un pilotage sans reporting manuel fastidieux. La possibilité de personnaliser les champs et les étapes de vente sans code est appréciable. Le copilote IA semble utile pour gagner du temps sans remplacer la relation client. Bien que le programme soit encore en phase pilote, la qualité perçue est excellente pour les équipes commerciales cherchant à centraliser leurs informations sans complexité inutile.
L'approche centrée sur le terrain est séduisante. La gestion des prospects et le suivi des actions semblent bien conçus. Cependant, la disponibilité de l'accompagnement à la mise en route n'est pas totalement détaillée. Pour une équipe en développement, cela semble prometteur, à condition de vérifier la compatibilité avec vos processus actuels. L'aspect sécurité, avec des données isolées, est un point rassurant pour la direction.
L'interface semble intuitive pour un commercial. Cependant, il reste beaucoup à apprendre sur les tarifs réels. Les détails du programme pilote méritent d'être clarifiés avant toute décision d'adhésion.
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B-Sales is a customer relationship management (CRM) software designed for sales representatives. It centralizes prospect tracking, follow-ups, appointments, offers, and interaction history into a single tool. The product addresses issues such as missed follow-ups, scattered client information across emails and spreadsheets, and manual pipeline reporting. The company offers a free pilot program that requires manual approval and no credit card. The website is in French and presents the product, pricing, security, and resource sections alongside access request options.