Rented a car for 4 days at Avis Nice Airport (France). On day 2, the tire went flat — a mechanical fault, not an accident. The 24h assistance line was unreachable for a full hour; we finally got through via the online form, then waited 3 hours for a tow truck. It arrived at our hotel instead of the car's location; the driver spoke no English, took a photo of the tire, loaded the car and left without a single word on how to proceed. Next day at the airport desk, the agent (who refused to give her name) declared the flat tire was OUR fault and charged us €826.10 — tire, assistance, a full tank of fuel and other unexplained fees. A flat tire on a rental car is a vehicle malfunction, not the customer's fault. We are filing an official complaint and disputing the charge.
What reviewers say about Avis budget group emea
What does Avis budget group emea do?
Avis Budget Group EMEA provides car rental services, as indicated by multiple customer reviews mentioning renting cars and the company's name.
Are there any complaints about Avis budget group emea?
Yes, the lowest-rated review on file describes a complaint where a customer was charged €826.10 for a flat tire incident, citing unreachable assistance, a tow truck arriving at the wrong location, and unexplained fees.
What do people say about Avis budget group emea outside Trustburn?
Outside of Trustburn, discussions mention that Avis offers automatic cars in countries like France and Portugal for a small additional cost, and that car rental is considered expensive in the Lofoten region of Norway.
AI-generated from reviews on this page. Verify anything important with the company directly.
The experience I had with Avis Budget Group EMEA was beyond my expectations. The staff was friendly and knowledgeable, and the car was in excellent condition. I would highly recommend their services to anyone in need of a car rental.
👍 I'm very satisfied with the car rental service from Avis Budget Group EMEA. The staff was helpful and the car was in excellent condition. I will definitely use their services again! 👍
👍 I'm extremely happy with the car rental service from Avis Budget Group EMEA. The staff was friendly and the car was in excellent condition. I will definitely be using them again for my future car rental needs! 👍
I had a wonderful experience with Avis Budget Group EMEA. The staff was helpful and courteous, and the car was in excellent condition. I would highly recommend their services to anyone in need of a reliable car rental.
👌 Avis Budget Group EMEA provided outstanding car rental service. The staff was friendly and knowledgeable, and the car was in excellent condition. I would highly recommend them for all your car rental needs. 👌
The car rental service from avis.no was fantastic. The process was smooth and the car was in great condition. I would highly recommend it to anyone looking to rent a car.
The car rental service from avis.no was great. The process was quick and easy, and the car was in great condition. I would definitely use their services again in the future.
I had a great experience renting a car from Avis Budget Group EMEA. The staff was friendly and efficient, and the car was in excellent condition. I would definitely recommend their services.
I had an amazing experience renting a car from Avis Budget Group EMEA. The staff was friendly and professional, and the car was in excellent condition. I would definitely recommend their services.
👌 Avis Budget Group EMEA provided an excellent car rental service. The staff was friendly and helpful, and the car was in great condition. I would highly recommend them for all your car rental needs. 👌
The car rental service from avis.no was excellent. The process was easy, and the car was in great condition. I would definitely use their services again in the future.
I recently rented a car from avis.no and had a fantastic experience. The service was top-notch, and the car was in great condition. I would definitely use their services again in the future.
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