Just let my cat escape by just throwing it at the luggage. Cage folded up and cat missing! Is a hell ... And contact ho but ...
Bad service, no news for 48 hours or more, do not update their site, do not answer the phone, do not answer their email. We will have news within 1 to 2 hours after making the irregularity report and no news during the next 48-72 hours.
Horrible. Turkish Airlines works with them such a shame.
I can understand a strike for a moment but we are now held hostage for 2 to 3 days. Take action in a different way. This strike is not in proportion to the problem.
First received incorrect information, only to receive half information at the airport afterwards. Too lazy to properly inform their customers. Just a disgusting organization. Difficult or impossible to reach by phone.
Although the right to strike is very important to defend the rights of workers, 5 days of strikes without negotiation, taking travelers hostage is outrageous! And our policies remain idle, no way out of crisis -> BRAVO!
Successfully rerouted my luggage during a very complex situation involving multiple cancellations. Very kind and reassuring agents.
Horrible experience a chaque retour !!
Les poussettes, bagages arrivent toujours en retard et parfois jamais.
Long lines, obviously bad security checks, but slow
Because of your strike, in my first vacation in 8 years rests became pure stress. I am now stuck in Istanbul with no information. My family and I never fly from Brussels in the future. And also not with the airlines that work with you.
In my language, we say: do not kill the cow that you milk ...
So Disgusting Racist. I can t find where I report my horrible experience, so I write here. One day, KLM was over booked. So we were explaining our situation at the Abiapartner Zaventem. Then one of the staff told my friend Turn your face. Your garlic smell is disgusting. We protested strongly against the person but they didn t apologize... Go to hxxx!
Thank especially your syndicated employees to screw up the trip of me, my family and thousands of others. Their selfish action costs me a few thousand euros extra! Do not give in to their requirements, especially note their names !!! Daensism belongs in the 19th and early 20th century, no longer in the modern welfare state in which we live today!
Al ruim drie weken geleden hebben jullie een passagier, in de vorm van een kat, laten ontsnappen.
Er gebeurd niets, ook al beweren jullie van wel. Enige schaamte zou op zijn plek zijn als jullie de totaalscore hier zien.
Waar is Bassie?
Voor ons een ONACCEPTABEL iets en jullie verschuilen jezelf achter het feit dat Bassie nooit meegevlogen zou zijn?!
Dankzij de vrachtbrief is dit echter wel bevestigd
Wij EISEN dat een aantal ervaren mensen op het vliegveld met vangkooien kunnen werken zodat we Bassie veilig naar huis kunnen brengen.
Dit was trouwens de bedoeling van zijn vrouwtje Ilse Selin Tim en haar 2 jonge zoontjes die 2 lange jaren hebben moeten wachten eer ze de katten bij zich zouden kunnen hebben.
Gaan jullie zo om met de huisdieren van jullie passagiers waarvoor per kat 300 euro is betaald voor de adoptie procedure? woedend.
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Aviapartner is one of the leading independent providers of ground handling services across 35 airports in 5 European countries. Aviapartner is an international provider of airport ground handling services headquartered in Brussels. The Group handles over 300,000 flights on behalf of over 400 airlines and around 50 million passengers. Aviapartner is a leading European provider serving 27 airports. The Group employs around 6,000 people and generated sales of c. €350 million in 2014.
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