Lacked professionalism, causing unnecessary stress during my move.
Questions about Atlanta Area Movers
What is Atlanta Area Movers?
Atlanta Area Movers is a local and long distance moving company based in Atlanta, Georgia, that has been operating for over 10 years. They offer services including packing/unpacking, residential and commercial moving, piano moving, and furniture deliveries. The business aims to stand apart through customer service and better employees.
What are the pricing terms and payment methods?
The company states their pricing strategy is to deliver the highest quality services at the most competitive rates with no hidden fees. They charge a 3.5% service fee for credit and debit card payments and typically do not take deposits unless the move exceeds a certain price or distance.
How can a customer book a move or get a quote?
To get started, customers can request a free instant quote through their website or by contacting them directly. They accept cash, checks, credit, and debit, with checks made out to Atlanta Area Movers LLC, and can send invoices for business moves.
Where is the business located and what areas does it serve?
The business is located in Atlanta, Georgia, and serves both local and long distance markets. They have expanded to Atlanta after starting in Asheville in 2015, and their current branch opened recently.
What is the current rating and review history?
According to the Trustburn listing, the company has a rating of 1 out of 5 from 1 review as of 2024. The single review from July 25, 2024, criticized the lack of professionalism and unnecessary stress caused during the move.
What certifications, insurance, and compliance measures are in place?
The company claims to be fully licensed and insured, with coverage including general liability, commercial auto, and motor truck cargo. They are also members of the GA moving association and offer to repair or replace items if damage occurs.
How are furniture and belongings protected during transit?
For furniture protection, they use thick moving blankets and environmentally friendly/reusable rubber bands. They can also shrink wrap furniture and mattresses upon request at no additional cost.
What specific moving tasks and equipment handling are included?
The team comes fully prepared with tools to disassemble and reassemble furniture, including creating pulley systems for difficult items. They can disconnect and reconnect almost all appliances, though they are not plumbers.
How is the moving clock calculated and when is time billable?
Billing starts when the truck is parked and the ramp is set down, and stops when the last item is placed at the new location. They work continuously except for a 30-minute lunch break on long moves, with no billing for time not worked.
What specific products and packing options are available?
They provide boxes of any shape or size (small, medium, large, wardrobe) and offer full packing and unpacking services. They also handle speciality items and in-home moving services.
What makes this business different from competitors?
The company describes itself as a family of guys working together rather than just two men and a truck. They aim to be more transparent, efficient, affordable, and personable than other moving companies.
What specific support and warranty guarantees are offered?
They offer a combination of general liability insurance and commercial auto coverage to protect property from start to finish. All licensing and insurance details are hyperlinked on their website for transparency.
What are the operating hours and service availability?
The business operates from Sun to Sat between 5:30 am and 9:00 pm, though the about page mentions hours extending to 10:00 am on some days. They emphasize on-time service and safe routing.
Who are the key people and what is the company's background?
The owner, Brendan Hogan, and operations manager, Kyle Donoughe, met in Asheville in 2014 before launching the company in 2015. They have a presence on social media platforms including Facebook, Twitter, Google, Yelp, and Instagram.
How can I contact Atlanta Area Movers?
You can reach Atlanta Area Movers by phone at 4045452421.
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Get the widget for your site →About Atlanta Area Movers
Atlanta Area Movers is a local and long distance moving company in Atlanta Georgia. We have been movers for over 10 years across a number of different markets and are happy to open our most recent branch in Atlanta. We aim to stand apart from other other moving companies through customer service, better employees, and love for what we do. So if you are looking for "mover near me," please don't hesitate to reach out!
- Website
- atlantaareamovers.com
- Phone
- 4045452421
- Categories
- Transportation/trucking/railroad