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Questions about A-Star Care Solutions
What is A-Star Care Solutions?
A-Star Care Solutions is a domiciliary care agency founded by Avaiz Khan, operating in Greater Manchester and surrounding areas. The business provides elderly home care services including hourly visiting, 24/7 live-in care, personal support, holiday care, respite care, and hospital-to-home transitions. They emphasize detailed carer matching and personalized training to deliver culturally sensitive care.
Which areas does A-Star Care Solutions serve?
The agency operates across Greater Manchester and surrounding areas, specifically serving Alderley Edge, Altrincham, Cheshire, Congleton, Hale, Hale Barns, Knutsford, Macclesfield, Manchester, Oldham, Poynton, Stockport, Timperley, and Wilmslow. They currently do not accept job applications and are focused on providing care in these regions.
How does the care process work at A-Star Care Solutions?
To begin, potential clients can request a free home assessment by calling 0161 964 7168. The process involves a free home visit and assessment, followed by detailed carer matching and approval, daily progress reports, and ongoing support and assessment reviews.
What specific care services are available?
The agency offers hourly visiting, 24/7 live-in care, personal support, holiday care, respite care, and hospital-to-home support. Personal support specifically includes assistance with bathing, dressing, and shopping, while hourly visiting ranges from one to several hours per visit.
What makes their carer matching unique?
A-Star Care Solutions specializes in culturally sensitive care, matching carers based on cultural considerations and care experience. They prioritize specialized training in scenarios such as autism and dementia, and ensure carers are DBS checked to meet diverse client needs.
What are the core principles and leadership background?
The agency's ethos is built on kindness and compassion, respect and dignity, highest quality of care, reliability and punctuality, going the extra mile, and embracing cultural differences. Their leadership includes Avaiz Khan, a qualified consultant and registered manager, and Mueezah, a registered manager with a background in previous care roles.
What do reviewers praise about the service?
One reviewer from Sale praised the company for matching a carer who respected their mother's religion and background, describing the vision as exceptional. Another customer from Manchester highlighted great communication from start to finish and exceptional service for temporary care needs.
How flexible are the visiting hours?
The business provides hourly visiting with flexible hours tailored to support requirements, ranging from one to several hours per visit. They also offer live-in care for full-time support while maintaining comfort in the client's own home.
How can a first-time customer get started?
Clients can request a free care assessment by calling 0161 964 7168 or filling out a form on their website. The website also mentions downloading a free brochure for more information about their services.
What training and reporting measures are in place?
The agency emphasizes that their carers are specially trained in cultural sensitivity and specialist care scenarios. They also provide daily progress reports and ongoing support and assessment reviews to ensure continuous care quality.
What is the overarching mission of the company?
A-Star Care Solutions aims to redefine the domiciliary care experience by fostering a community where everyone receives dignified care regardless of background. Their vision is rooted in the belief that personalized support should be the standard and cultural respect is at the heart of well-being.
What specialized care options exist for specific conditions?
The agency offers respite care for individuals living with conditions such as Alzheimer's, cancer, stroke, or more. They also provide holiday care for those needing support while away in the UK or abroad.
Where is A-Star Care Solutions located?
A-Star Care Solutions is based in Manchester.
How can I contact A-Star Care Solutions?
You can reach A-Star Care Solutions by phone at +44 161 964 7168.
What is the official website of A-Star Care Solutions?
The official website of A-Star Care Solutions is astarcaresolutions.co.uk.
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A-Star’s diverse team of carers are sensitive to cultural nuances and can adapt to your unique lifestyle, whether that means speaking your language or respecting your religious boundaries. Through detailed carer matching and personalized training, we provide the personal touch of an independently chosen carer with the safety and quality assurance of an agency.
- Website
- astarcaresolutions.co.uk
- Phone
- +44 161 964 7168
- Categories
- Health, wellness and fitness, Mental health care