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About AskBrew

AskBrew is a software service that builds a searchable knowledge index from a customer's documents, website pages, and notes, and then provides a website-based support assistant that answers visitor questions using that content. Users import their business knowledge through PDFs, documents, or website URLs, and the platform indexes the material to generate grounded responses without requiring prompt engineering. The assistant is added to a website via a single script tag, with options to match brand colors and operate across platforms. AskBrew includes testing tools such as a Playground that shows sources behind each answer, confidence scoring to flag uncertain questions, and analytics that surface unanswered questions for the support team to review.