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Arusi, LLC

4.2· 17 reviews
Average ratingGreat
4.2/ 5

Based on 17 reviews

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Based on 17 reviews, listing data and website checks · updated yesterday

What is Arusi, LLC?

Arusi, LLC is an engineering firm that provides utility, substation, and telecom engineering services across Arizona and the Southwest. Founded in 1987, it operates as a Service-Disabled Veteran-Owned Small Business (SDVOSB) and specializes in transmission, distribution, and telecommunication systems. The company helps national firms meet set-aside goals by subcontracting projects, allowing clients to scale their operations while leveraging local Arizona expertise.

Where is the office located and how can it be contacted?

The firm's team is based at 4720 E. Cotton Gin Loop, Suite 140, Phoenix, AZ 85040, and can be reached by phone at (602) 431-2175 or fax at (602) 431-2163. Their office hours are Monday through Friday from 08:00 AM to 05:00 PM. They also provide a dedicated CAD team for production-grade drawings and record documents that comply with utility specifications.

How long has the company been in business?

Arusi has been operating since 1987, giving it over 35 years of experience in the utility industry. The company's long-term service includes work for major utilities such as Arizona Public Service (APS), Salt River Project (SRP), and Southwest Gas Corporation (SWG). Its track record spans more than three decades of providing top-notch utility and telecom design solutions across the American Southwest.

What makes their engineering approach different?

The firm's core strength lies in its cross-specialization approach, which combines mechanical, civil, and electrical engineers to provide a broadened scope of services. This multi-disciplinary team allows them to efficiently meet diverse customer needs, from a single distribution feeder to multi-year capital programs. They pride themselves on deep Arizona roots and local knowledge of utilities, agencies, and terrain.

What specific engineering services does the firm offer?

Arusi specializes in fiber optic and outside plant engineering, handling OSP and ISP design, route planning, and as-builts. They also offer drafting and modeling services using the latest CAD software to create tailored solutions. Additionally, their utility engineering and coordination services manage the details between utilities, agencies, and contractors to keep capital projects moving.

What are some notable projects and technical scopes they have handled?

The company's expertise covers sub-transmission and distribution systems ranging from 600V-69kV, along with project construction services. They have successfully participated in large public improvement projects, including the Automated People Mover Project at Sky Harbor International Airport and the Valley Metro Light Rail Transit Project. Their work also extends to natural gas distribution system design and implementation.

Who are the ideal clients for their services?

Arusi's services are designed for utilities, municipalities, tribal entities, and national firms that serve them. They help national firms meet set-aside goals by bringing local knowledge to win federal, tribal, and municipal projects. The firm acts as a local SDVOSB partner, enabling clients to scale their operations while ensuring high-quality engineering outcomes.

What do customers say about their work?

Reviewers consistently praise the firm's attention to detail, professionalism, and dedication to quality. Many clients highlight the team's ability to deliver high-quality results and exceed expectations. The firm's deep bench of licensed talent and near four-decade track record in Arizona are frequently noted as key strengths.

What is the current rating and review history?

The Trustburn rating is 4.2 out of 5 based on 17 reviews. The most recent reviews date back to December 2023, with feedback spanning from 2021 to 2023. While most reviews are positive, some mention that there is room for refinement to maintain professional focus during exciting project phases.

What unique value proposition do they claim?

The firm's website states that their team stays through the whole project, ensuring that the people who start a transmission, distribution, or fiber build are the ones who finish it. This low turnover and deep Arizona roots are presented as key differentiators. They also emphasize their commitment to solving utility engineering problems since 1987.

How does their project workflow operate?

Arusi's process involves planning and engineering electrical distribution, transmission, substation, natural gas, and telecommunication systems. They use a design-build approach for special projects, working from design to completion. The firm also offers agency coordination to manage details between utilities, agencies, and contractors, ensuring schedules are maintained.

What specific tools or methodologies do they use?

The firm's website mentions that they have a dedicated CAD team that produces clean, standards-compliant drawings built to a utility's spec. They also provide telecommunication engineering services to ensure business success with a full suite of design services. Their design-build approach is described as highly effective for working with clients from the start.

What are the common themes in customer feedback?

Some reviewers note that while the team is generally excellent, there may be occasional moments where excitement about a win could cloud professional focus. However, the majority of feedback highlights exceptional professionalism and attention to detail. The firm's ability to handle complex projects from start to finish is widely appreciated.

What is the firm's history and team composition?

The firm's website states that they were founded in 1987 and have been a seasoned player in the utility industry for over 35 years. They have a diverse multi-disciplined engineering team including mechanical, civil, and electrical engineers. The company's core strength is its cross-specialization approach, which enables efficient service delivery.

What is the official website of Arusi, LLC?

The official website of Arusi, LLC is arusi.net.

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Reviews 1

I’d like to think I’m above the petty jealousies and moral decay that often plague men when they’re swept up in the thrill of the moment. As a contractor based in the US, ARUSI understands that nuance. I’ve been keeping an eye on their work, and while they aren’t perfect, they certainly avoid the common pitfalls. It’s refreshing to see a team that seems to value integrity over cheap wins. I’m giving them a solid 4 out of 5 stars—they’re on the right track, even if there’s still room for refinement.

admin
Reviews 1

ARUSI delivered a solid contractor experience in the US, earning a 4 out of 5 stars. While the team certainly knows how to charm clients with the allure of a job well done, there was room to ensure they remained grounded and didn't let the excitement of the win cloud their professional focus.

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About Arusi, LLC

Website
arusi.net
Address
1730 E Mcnair Dr