This company took over a community in Central Florida that was doing well, flourishing and has ran it into the toilet. The laundry facility on property has about 10 dryers and 12 washing machines; only 3 dryers and 5 washers work. since June of 2017 I have asked why these have not been fixed- it's e...
I just brought home my newborn and had a cesarean that was in expected. He was 4 days old and the air conditioning unit in the apartment was going bad. I called it in as an emergency 3 days in a row being told they would contact our emergency maintenance man on sight and the office as it was Friday ...
This management company cant even manage to return phone calls nor answer a phone or voicemail. No wonder they can't manage a property!
Probably the worst management company I have ever dealt with. They add random charges to a bill they already sent to us and after we paid it. They use lawyer letters to intimidate and bully the tenants. No one responds or calls you back. More
Now it has been two years that we have lived here. It has changed management companies once and Office managers 3 times.
Vicky has a very unprofessional nasty and very rude disposition. The corporate lady i spoke with was no better. Vicky argued with us over 62.00 about when the keys was to be tu...
7 years later i find out that my time at this property still comes back to bite me i lived here while on active duty and when i got pulled back to the barracks due to a demotion i was bombarded for a letter which i delivered from my command. That i was no longer able to live off base. This company c...
Horrible property management company. Before you rent an apartment make sure they aren't the owners!!!
This is a nice and friendly neighborhood to live in. Maintenance is always on time Stan is a wonderful great guy Mandy and Cindy and the office are always willing to help the tenants. I enjoyed living here only moving because I'm relocating. I'm going to miss Village of England Run
Verdant Cove in Gainesville FL is ran by these owners. Nobody is ever at the office. How are we suppose to pay rent when you still haven t approved our online portal access? Lazy Company who doesn t care about tenants.
My sister and brother in law moved into their "The Gardens on Timberlake" Property in Lynchburg Va earlier this year when they relocated back to the area. They were so excited to find a nice, gated, clean place to live at a relatively affordable rate. My fiance and I had also moved away and discusse...
I have resided at Eastwind Apartment Homes since 2005. We have been through 3 management companies since then, and I am happy to say that this company has made the most changes to the property for the better. We finally received new windows and the sidewalks were corrected that were uneven. I look f...
I am currently a tenant at their apartment in Richmond ,VA Brookside. I have always paid my rent on time so when I received a notice of material non compliance I was confused as to why I would get this for Octobers rent when I paid that on 10/4/2017 by certified funds/ money order. Today I went to t...
The staff always takes the time to stop and pet little miss Sophie. They always have time for our daily visits. They welcome us no matter what is on the schedule for the day! Thanks for all you do!
As the owner of Fortitude Security Inc., Artcraft Management has been amazing. Shawna has been easy to work with and incredible. I look forward to working with Artcraft Management more in the future, hopefully increasing jobs with them and helping them with their other properties.
Horror, complete horror and I lived with this for the last 3 months of my lease. The management claimed my carpet had to be replaced in order to take my deposit, full disclosure the apartment was not cleaned to standard but I was forced to live in an unsafe environment at Bella Terraza in Jacksonvi...
This company cares about their residents and will work hard to make people happy as possible.
Iv only lived here for 2 weeks first they wouldnt let me do a walk in on the apartment which i know why.. Water stains...rusted nails that are sticking out plumbing issues that I wrote on my move in checklist..all the door knobs are different colors. To top off I told them about the shower they to...
I have had nothing but good things to say about Aircraft. The staff is polite and always helpful.
I would highly suggest reading reviews before wasting time with this unprofessional organization.
ArtCraft has consistently ignored my emails, sent maintenance into my apartment without informing me, and double charged me for rent and premiums. The Suites at Port Warwick used to be a good property for CNU students and other young people in the Newport News area. Now, I would never suggest that a...
<<<RENTERS BEWARE >>>. THIS apartment complex was the worst choice we could have made from the onset- PERIOD !! Our experience there was horrible. First of all they lied to make us interested, selling us on the club house and the pool. After already paying upwa...
We live at "The Gardens on Timberlake". We signed a lease with free parking for both our vehicles. A month ago they changed the policy to where they gave us ONE decal, and said if we wanted 2 we could pay $100/year/car for it. If not, we can either park in one of the "visitor" spot or OUTSIDE THE GA...
A+++++ I am so glad they took over management of our community. Things have really turned around. Staff is so kind and supportive.
Artcraft Management is an excellent company, and Verdant Cove is a great apartment complex. They are responsive and always helpful.
This Review is FAR over due as between a car accident and other family medical situations arising it had to be set to the side. However I don t plan on letting this go and think anyone looking to rent under this management should have all of the information since I know reviews like these are what h...
No one never answers the phone and returns resident phone calls. Who is the corporate manager? Is this a valid business? Residents have issues that need resolving
I live at one of the properties managed by Artcraft called The Gardens on Timberlake in Lynchburg Va. They are the only gated community in the city, the rent is over $1000 month - yet the complex can't afford to allow residents to have 2 parking spaces without "charging" tenants $100 per vehicle per...
I reside in a location in the Tri Cities area and management always responds quickly with a friendly attitude making it easy for the residents.
When I was at Hilton Village I asked Stephanie if I could have cooperates number because I wanted to let them know how amazing my experience was. She gave me the website and number and I was able to leave a voicemail for their office. I will most likely be moving into one of their properties based o...
Best, most responsive management company I've ever dealt with. It called a couple of times because they noticed unusual things like a window that was in a jar or my door that was open because I was out checking the mail and got distracted. They've been very proactive during the covid-19 crisis, cons...
Terrible customer service. No one answers phones calls. No one returns voicemail messages. No one returns email messages.
I am extremely happy with the staff at. Verdant Cove Apts!
I moved from 1,200 miles away
and the staff helped me every step of the way. I have never dealt with a company as caring and helpful as they have been.
Artcraft Management Company should be proud to have Shawna and Marissa on their team!
Management should rethink who they put in place to manage new properties. The people you choose should maintain a level of professionalism when dealing with the residents and the one i just spoke to needs to be retrained along with their staff so they can represent Artcraft Management in a better li...
I have never experienced worse customer service than I have with Rachel Snoddy at the Overlook at Stone Spring. I was charged fees that were NOT outlined in my check out agreement provided BY the property management. I replied to her with questions regarding the charges. They were not only ignored ...
I currently reside in Avalon Townehomes here in Hampton Va. & I must say this has got be the most expensive Government (The Projects) funded development I ve seen... I pay over 1200 a month for rent and I have to beg for things to be fixed in my unit.. they don t have any say so what so ever on the ...
Meridian at Harbour View Apartment Homes has a very efficient, professional staff I thoroughly enjoy dealing with. Thank you for your Great Service!!! Sincerely, Kristina Dagres
I needed to post this review to save anyone looking to deal with this management company, or rent any of their properties, as they treat their tenants like complete garbage with zero care about anything, other than money. The complex we lived at was poorly managed at best. We moved into a new buildi...
Horrible management. All about money. Could care less about the tenants or the run down properties.
I had a wonderful experience with the office staff. Quen was absolutely amazing and very helpful in showing me an apartment and explaining all the move in details. I felt very welcome and excited to think this could be my new home. I highly recommend this apartment complex to anyone who is searching...
Rachel and Allie in Harrisonburg, VA are friendly, informative, and hardworking. I'm very happy with the staff and the apartment!
Artcraft Management is the company that owns my apartment complex, The Gardens on Timberlake, and has utterly abused their tenants. They've added policies and fees to existing leases without the tenants' approval, and their methods break More