Arrow Trailer Supplies, Inc.

Arrow Trailer Supplies, Inc. is an automotive business located at 1363 W Holt Blvd, Ontario, California, that has operated from the same location since 1965. The company provides a wide selection of RV and trailer parts, accessories, and repair services to customers in Southern California. They stock running gear from major manufacturers like Dexter™ and AL-KO (Hayes)™, as well as specialized marine axles from UFP - Unique Functional Products™.

The business serves customers throughout Southern California and operates from a single location on Holt Blvd. They have been in operation for over 61 years, maintaining the same address since 1965. Their extensive inventory includes trailer running gear, suspension components, and various accessories for different types of trailers.

Customers can reach the business by calling (909) 986-3737 or sending an email to info@arrowtrailer.net. The store is open Monday through Friday from 8:30 AM to 5:00 PM, with Saturday and Sunday closed. Fax inquiries can be sent to (909) 983-5283.

A typical visit starts with practical questions about what the customer is towing and what needs replacing or upgrading. The staff matches parts by measurement and rating rather than guesswork, ensuring the correct fit for the specific trailer. They verify critical measurements and match ratings to prevent returns or incorrect installations.

The store carries one of the area's largest selections of RV accessories and trailer parts. They stock products from major manufacturers such as Dexter™ and AL-KO (Hayes)™, along with specialized marine axle manufacturer UFP - Unique Functional Products™. This wide variety allows them to handle repairs or new fabrications for various trailer types.

Reviewers consistently praise the knowledge and helpfulness of the staff in finding the right trailer or parts. Many customers highlight the seamless purchase process and the high quality of the trailers they bought. The staff is frequently described as friendly, professional, and extremely helpful in assisting with needs.

The Trustburn rating is 4.3 out of 5 stars based on 9 reviews. The most recent review was posted on December 27, 2023, while the oldest review in the list dates back to January 13, 2022. The majority of the reviews are 4 or 5 stars, with only one 3-star review recorded.

The store focuses on identifying the trailer's specific needs, such as utility, enclosed cargo, boat, or equipment hauler. They ask about typical loads and tow frequency to determine the correct ratings and wear items. This approach ensures the part matches the trailer's actual usage and load requirements.

For bearings and seals, bringing a grease-stained sample is often the fastest way to get the correct replacement. Customers are encouraged to bring old parts, clear photos, axle tag details, or wheel bolt pattern information to speed up the process. Having these items helps the staff identify the exact fit needed.

The store offers repair service and maintenance for all makes and models of RVs and trailers. They have experienced and trained technicians capable of diagnosing and repairing even difficult problems. Services include brake light repair, inverter and converter work, and general maintenance.

The business provides a complete center for RV accessories and service, combining a large product selection with knowledgeable staff. They aim to provide fast, reliable delivery for trailer needs by matching parts correctly the first time. Their goal is to ensure customers leave with supplies that fit their trailer perfectly.

The store stocks trailer running gear from many manufacturers for both repairs and new fabrications. They also offer specialized marine axle options through UFP - Unique Functional Products™. This diverse inventory supports a wide range of customer requirements from simple replacements to complex custom orders.

The store's counter process focuses on fit and safety to avoid wasting time on returns. They confirm critical measurements and match ratings to ensure the part is not just a bolt-on but also rated correctly. This method prevents issues with underrated parts that might fail under load.

The store operates on a self-serve model for some aspects but provides expert guidance for others. They help customers identify parts across all makes and models, which is crucial when dealing with worn couplers or wiring messes. Their extensive inventory and product knowledge allow for quick resolution of trailer needs.

The official website of Arrow Trailer Supplies, Inc. is arrowtrailer.net.