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Argus provides response-time tracking software for shared support inboxes. The tool measures first-response time, resolution time, and SLA breaches for each ticket and agent, drawing data directly from a shared Gmail inbox inside the user's own Google Workspace. It displays live metrics such as average first response, SLA compliance, reply volume, ticket status, and busiest hours, with classification by hashtag or dropdown. Pricing is listed in the range of ₹2,000–3,000 per agent.
- Website
- argusinbox.in
- Phone
- +918540927840