I've been using Argus for almost 3 years, and I'm satisfied with their services. It's good that they didn't change their rate like other companies. I can still reach out to my account manager if I have any issues. I'm planning to open a secone bussines, definitely will stay with them.
Wonderful service from the company, terminal is extremely easy to use and troubleshoot. Sales agent was very professional, after switching my rate has show a significant drop compare to my other processor. And rate didn't fluctuate at all. Recommended to few business partners everyone,
I would like to say thanks to my sales rep. He gives me a good rate and services. He helps me to save a lot with better services than my previous processor company. I am really appreciated.
they are rip-off never i do not recomend to do bussiness with company
Tried this company at the beginning, 7 months from now. So far is Ok, I think it really depends on the sales agent. I am satisfied my current services, leave one star for future observer.
Not bad. The price recommended by a friend is the cheapest I have ever used. When the customer service is busy, I can directly find my sales Xiaochu to solve the problem quickly. Not bad. Recommend to a friend
Do not do business with this co they will rip you off their customer service is a joke getting a lawyer
A sales rep came to me saying Argus can offer me a lower processing rate. Then, I signed up with them. The price was stable as it promised.
The sales guy Norman is really helpful and saves us a bunch of money. I would strongly recommend him.
The customer service does not allow me to close my account, and the sales do not answer my phone. My account has been useless for 5 months. What does their company mean? Should I open it there and charge more than 100 yuan a month? Can anyone teach me how to protect my rights,
It took quite a long time and I feel pretty good. The rate is quite satisfactory and the service is good. It s too exaggerating to read a lot of comments.
We used to have a good relationship working along with this company. One of the worker named Shawn Liu helped us. However, we stopped working with them and even so, they continued to take great sum of money from our bank account even though we weren't working with them anymore. DO NOT TRUST THEM. Th...
We use argus merchant service couple of years, the rate is great, and also no contract if you don't want, it is really flexible.
Good services and the new QR code services helped a lot with our business. They have good solutions for us who really needed.
This household has not increased the price for more than two years
Don t get yourself in trouble! The Argus is totally a scam! They will continuous charge you over $$$ even if you call several months ago to close your account! The sales will say they are cheaper than others, which is just the opposite! They have so many hidden fees. I have the worst experience with...
I ran a restaurant in NYC and this merchant company really helped me save a lot of money. I recommend it to everyone.
.Good price. The sale rep is nice, she gives me a very professional analyze. I like it. After compare and consider, we decide to work with Argus Merchant Service. By the way, customer service is good
A growing company. Great location and nice co-workers. I used to work here for a decent amount of time. Work is sometimes stressful but I've learned a lot and I kinda get used to working in a fast-paced work environment.
I used their service from last May, the customer services is great, and they did lowered my merchant services processing fees. I have changed a lot companies in past few years, but this one is truly trustful. The agent was very patient to explain all details in my statement, and always pick up the c...
The customer service answered the phone quickly and the price was good
My friend referred me to this company. Customer service is quick and helpful. I will definitely recommend this company.
Don't trust this company , I have been tryed many time to cancel my service with them 6 months has past , they still charge me . Send them back the card machin and cancellation form on March 2020 , this 3 years is a nightmare with this company ........
Please if anyone have any idea to ca...
Happy customer with them since 2018. They really take good care of you so that you can focus on your business. Price is reasonable for the exquisite service. Full credit to Ms. Chu for her attention to details and quick response when you need Argus the most.
I have switched my processing company for three time ! This is the best one I never had. Lower fee, good services and the sales rep was really helpful during the process
I stopped this merchant service by March 2019,but they charge me monthly fee until now. Today is 7/17/2020, I check my bank account statement carefully,then I found out this true! Do not use this merchant service company,they are Thief !!!!!
I have cooperated with this company for five years. They are very responsible to their job, and give me good rate. I will always stay this company.
This company's management is all over the place. Overworking staff produces not profit, but burnout. Many began to resign because of how miserable the work environment was, and amazingly, they fired almost everyone! What a complete joke. Most of the inferiors have more education than the ones in cha...
The company is basically a huge scam. We were promised to be able to terminate our merchant account if there were any dissatisfaction. We call to terminate our account a week after due to very poor customer service. The sale representives kept making up excuses as why we couldn t cancel the account ...
It's my first time setting up credit card machine in my store. Mr. Cheung was very patient in teaching me how to use the terminal. Very great service!
Although there is unpleasantness, Miss Ye s after-sales service is still very good. Thank you.
This company is really terrible. The salesman I worked with at that time and I promised that I could change the company at any time in the future without any liquidated damages. At the end of April and I told their manager Ye to close the account, but so far I have not closed the account, and charge...
WORST COMPANY EVER!!!! I WISHED I CAN GIVE A ZERO STAR RATING BECAUSE THATS ALL THEY DESERVE IF NOT WORST. DO NOT SIGN WITH THEM. THEY WILL SCAM YOU! EVEN AFTER YOU CANCEL WITH THEM, THEY WILL KEEP CHARGING YOU. GOT SCAMMED OVER 2K. DON T BE A SECOND ME!
I've been using their services for more than 3 years. Great experiemce.
This is a very bad company. Since the first day I signed their contract, but they didn't service me for 1 second. They then started charging me, but I didn't know they were charging me at first. 4 days later I called them to cancel my account. The seller said, "I will help you cancel your account." ...
i used them for both my online and takeout restaurant. very good service.
Good Rate, very happy with the POS machine very easy use. Support service is always online. Never switch again.
I was planning to take one month trial, but after six month, the company keeps its promise. Manager Ye helped set up everything once we got the terminal. Very good customer services, will recommend people to give a try. Let the numbers do the talking.
I really like their services attitude. The agent always reply to me immediately when I need help. About the price, stable all the time . Not bad , nice a try.
I switched from other merchant company. They helped me reduce my processing fee for $100 a month.
Don't trust any of them any words! Once there is a problem, no one can help you solve it! That was the case two years ago! After two years I chose to give them a chance! But still! My problem has not been solved! Can't contact sales! The headquarters told me that I will contact me within one ...
After several back and forth this company finally resolved my problem. Even though it was months after ,I really appreciate it.
good company with good credit, I will introduce ARGUS to my friends
Excellent service. The sales representative was very attentive and helpful.
It was okay introduced by a friend, Miss Chu was very helpful
Great Service! Johanna Jewelry 234 Post Ave Westbury NY 11590
Nice staff there, easy to find. My business runs in Chinatown for over ten years. I just switch from BOA merchant services to Argus. BOA stole a lot of money from my account. The location is great for me to ask some services and get supplies. Recommend other owners try this company.
I have been using their services for several years. Rate is good and negotiable. Ms. Chu is a nice person. She cares about her customers and will answer my phone calls even during the weekend. Last time, I ran out of credit card paper. She sent me a box of paper rolls the next day.
I had used this company's service, then switched to another one. Finally, I switched back to Argus again, because I still feel good for their services and the rate is very stable.
Amazing workplace. People are friendly and the location is easy to find. Its right next lane to New York Stock Exchange!
It took more than three years! Did not rise the price! excellent service! recommend!
The sales offers me a better rate than my previous processing company. Also, he gives me great personal services. Last time I forgot to add tips, he picked up my phone call at 11:00pm. The sales rep end up being my friend. Very good!
Everything works just fine so far, waiting for the extra terminal. The agent provides solid services. Good.
I have switched to the company only two months, they offer me a good rate and help me to deal with the problem of the previous merchant company. I like their services.
STAY FAR AWAY FROM THIS COMPANY!!! They will have you sign a contract and alter it afterwards. Then they charge you exorbitant fees if you try to cancel within the time they say you can cancel without fees. Then they request you send back the terminal they provided only to delay acknowledging receip...
For Sabrina. She is a good sale person. Too bad, I had misunderstandings with the Argus company. But nothing wrong with her. The problem I had right now, She patiently work with me and try to solve the problem.
This credit card processing company is totally scam. When their sales rep came to my store, that guy told me that their company provide lowest rate and no contract, no PCI fees no annual fee. When I saw the statement, I found they over charged me a a lot, besides the PCI fee annuel fee etc. I even f...
Good service. Good rate. I used the service for several month. I was going to try just a month, to see if the rate would be rising. Well, now I have to say, the company kept its promise. I will keep using the service.
I watched the video on YouTube. It is a nice tutorial! Super helpful to set up my terminal !
Great experience, patient staff, trustworthy companies will always work together!
This company is not worth cooperating. We have worked with him for nearly 1 year. The charges are relatively high. Communicating with the customer service and sales managers for several months has no results. I had to give them up to change the company. I thought I had no contract. It can only be ca...
I here to give a star .holp someone in you company can take care the mistake sales rep made.it negatively Impact My own income tax.please help to correct the form 1099 for me.
Wonderful support from the company and my Agent. They are the right business to choose to save my money and my time. Highly recommend.
Argus was helpful and gave me a good price. Were willing to work with me and answer all lf my questions about the contract.
I have 2 restaurants and use Argus in all of them. Their customer service is pretty good. They are perfect for restaurants. Their deposits are timely and correct.
I really can t find a word to describe this company, especially the poor attitude of the Chinese service department. If you have a shop, you can try other companies. This company is really uncomfortable. After more than two years, I can't stand it and collect money randomly. During the epidemic, it ...
TERRIBLE SERVICE!!!! THEY ARE RUNNING A FRAUDULENT BUSINESS AND FORGED MY SIGNATURE!
I had use this company for 2.5 years, and changed recently. During the period of time of which I used their services, the company violated the contract; charging more than what was stated, and I had to constantly c...
The online ordering system works prefect! Thanks Argus, especially in this situation. Looking forward for the long term partnership. Keep it up!
I have been doing business with Argus for 11 months and kinda satisfied with their services.Compared with my previous merchant company, I m paying less fees now.
Consistently charge non compliance fees where we are always compliant an have to call each and every time for a refund. However it takes weeks to get a hold of anyone. Witched to Paragon Solutions
Don't trust any of them any words! The company cheated to hide the truth. Once there is a problem, no one can help you solve it and they just don't care!
If I could give less than 1, I would! Customer service is the worst I have ever experienced. Trying to get an English speaking person is very hard. You press one for English and get Chinese speaking people. if you can understand them, they will not help with anything. When I called one day( after be...
Partner with Argus for 3 years, got two of my restaurant using their services. The Agent answered my call whenever I needed them, good services.
This is a ridiculous company! I did the business with sales agent Miss . Wang Shan. This company transferred my account to Card Connect( the other company) without my consent and any notice. I figured this out not until i want to cancel my account with Argus. The manager of this agent Miss YE blocke...
A sales rep came to me saying Argus can offer me a lower processing rate. I signed up with them. They charged me for the first month before I started processing. It took me three months to get that refund back. And the rate was not low at all. I actually had a rate that's higher rate than my ex-prov...
My sales rep helped me a lot, and I don't even need to call the customer service. Their customer service is kind slowly though. Then he helped me call the customer service.
Our store's credit card machine did not need to close the account and played a dozen times. The staff did not help you close the account. It was dragged for 11 months. Every month, I deducted more than 80 monthly fees from my account. Later, Or the person in charge of the company saw the information...
Don't choose this company! Even if you don't use its services, it will still charge you! When you have a problem, they will tell you that you need to contact the sales person! The salesperson s phone will never be picked up! Even if he is last contacted, he will tell you that these things have n...
They are patient and soved my problems. Before I pay more than 100 with a 1000 card amount but now it's juat 40.
They have been using them for 2 years, and they must check their bills very carefully every month, because they will often be charged extra fees, and then call the customer service or account manager of the service account to request a refund, just last month s account 75.41 of them were taken away...
Switching to this company for more than two years is much better than the world.
Everything is good before signing the contract, there is no contract, tell them 60 days in advance to cancel the contract and return the credit card machine without any fee, it is all deceptive, customer service can not solve the problem when answering the complaint call, or let you find a sales per...
had problems with the company, but the company had contact with us, they also helped me solve the problem, the company's service is very good.
I corporate with my sales rep for two years. I did refer my relatives and friends to him because he gives me great personal services. He pick up my phone call immediately. Or even if he was busy, he will let me know. Sometimes he calls me to ask me if I want the paper roll. Great man!
Before you do businesses with this company please think thousand times! I return there stuff still they took money from my account. Don t trust them please.
Do not apply for this merchant services, the service attitude is very poor, I personally experience, customer service zero points! When I opened the account, it was nice and I didn't recognize anyone when I wanted to close the account. When I wanted to close the account, the company called them. The...
Never trust this company, they hide the truth. it's nightmare!
Before opening the account, they promised not to charge any fees and deposits. After opening the account, they found that the company took $1800 from my bank. Then I called to consult, and the salesperson said that I would like to colle...